Latest Contributions by JodyZhengLiu

Hi Monica, This has been fixed and will be available on our next release (version 3.4) late May. Would you please have a try then?   Thanks and best regards, Jody Zheng Liu ... View more

Hi Ray, This has been fixed and will be available on our next release (version 3.4) late May. Would you please have a try then? Thanks and best regards, Jody Zheng Liu ... View more

Hi James, Thank you for bringing the issue up, it is a bug in current version 3.3 that the "Manage in Survey123 website" for owner/administrator may give wrong error message of inadequate license. This will be fixed in our next 3.4 release which targeting late May. Would you please have try then?   Thanks a lot and best regards, Jody Zheng Liu  ... View more

Hi David, Thank you for bringing the issue up, it is a bug in current version 3.3 that the "Manage in Survey123 website" for owner/administrator may give wrong error message of inadequate license. This will be fixed in our next 3.4 release which targeting late May. Would you please have try then? Thanks a lot and best regards, Jody Zheng Liu  ... View more

Hi Alessandro,  Thank you again for providing all the testing files, this issue will be fixed in the next release (Version 3.4), targeting mid May. I will keep you updated if any change of plans.  Best, Jody Zheng Liu ... View more

Hi Lucas, We have released a hotfix which should fix this issue, could you please give it another try? Thanks, Jody Zheng Liu ... View more

Hi Rosemary, The hotfix is released which should fix this issue, could you please have another try? Thanks, Jody Zheng Liu ... View more

Hi Treg, We have released the hotfix which should fix the issue with today() in default. Could you please try again with your survey? Thanks, Jody Zheng Liu ... View more

Hi Kevin, The hotfix is released, could you please try again to see if your issues are fixed? Thanks, Jody ... View more

Hi Kevin, We will delay the release of hotfix to next week, instead of 14th. Sorry for any inconvenience to you. Thanks, Jody Zheng Liu ... View more

Hi Alessandro, Thanks a lot for your feedback. I created a test survey but unable to reproduce the issue: https://survey123.arcgis.com/surveys/9d22005f85db4a2587c675e76c9ab23d/data  You can use the template "MapSettings_withCondition.docx" to print. Here is the xlsx form and template file. Please let me know if my settings are wrong, and it would be really appreciated if you could share the xlsx and template file of customer's survey. Thanks, Jody Zheng Liu ... View more

Hi Kevin, For the docx report issue with hyphen in form id, we are able to reproduce it and working on it already. Hopefully we will fix it in the hotfix for 3.3 release which currently targeting on Mar 14th. I will keep you update if there's any change in plan. Thanks, Jody Zheng Liu ... View more

Hi Joseph, Thanks for the feedback. We will look into this issue with internal team and let you know the result later. Thanks, Jody Liu ... View more

Hi Julie, Thanks for sharing the docs. I have checked the form and template, and the displaying of first set of questions regardless is an expected behavior. The current logic of template will display information and placeholders of questions  as-it-is, which means that the template will not automatically hide items if not answered in survey. As an option, you can use "if" statement to set your custom logic as described in this link in "Conditional elements" section. Best Regards, Jody Liu ... View more

Hi Shawn, It's possible that a previous interruption of saving settings (i.e. closed web page before all saving requests were executed, disconnect of internet and etc.) may causing this issue. Would you please check ArcGIS Online survey folder to see if there is a Feature Layer(hosted, view) with name "survey123_{your form id}_stakeholder" exists? If so, you may want to try back-up your survey and data, and then delete the Feature Layer "survey123_{your form id}_stakeholder" manually and share it again.  Br, Jody ... View more