I have attached a screen capture of ArcGIS Pro behavior. In the short video I click the navigate tool (not shown) and press the shift key as it was my understanding that this would allow me to Window zoom in a part of the map that I am interested in. Instead pressing the shift key causes the zoom of the layout to zoomout to infinity. Why is this happening? and why would anyone want it to happen? It is maddeningly frustrating. similar types of behavior occur when I try to use "Select". This behavior seems to be limited to when the Layout is the activated
I also might add that similar to ArcGIS desktop behavior requiring some combination of pressing "C" or using the Shift key to reset the current tool; I seem perpetually stuck in a rotate view behavior that pressing "C" or "shift" doesn't seem to fix.