Latest Contributions by JimW

Thanks for that update!  You saved me a lot of time. ... View more

I have the same issue.  Resizing the window to a smaller size does make the map visible again but you are right, this isn't an ideal solution.  My app is supposed to run on a desktop browser.  These web apps used to work correctly on my laptop.  They do operate correctly on my coworkers laptop which is more or less the same as mine. ... View more

Thanks for the update and help.  The work around works fine.  It's not a great solution but only from a display standpoint and it is relatively minor issue.  But I know some of my end users will ask "why does the element at the bottom of the form say to ignore this element?"    While you mentioned you can't provide a release date, this will be addressed at some point in the future?   ... View more

All set.  The layer in question in the map is called Paving Cut Components.  Thanks for the help. ... View more

What's the best way to share the map?  I'd prefer not to share it publicly.  ... View more

Along these lines, how about the ability to update/overwrite a specific sublayer within a hosted feature layer that has multiple layers?  For example, my organization performs catch basin cleaning.  We have a catch basin layer and a cleaning layer in AGO.  The catch basin layer is a copy of our enterprise catch basin layer because there are fields that are needed for this workflow but they cannot be added to our enterprise layer.  When I first set this up, I created a relationship class between the catch basin layer and the cleaning layer all in one hosted feature service.  However, I found out that if I want to update the catch basin layer in AGO, the entire layer, including the related cleaning layer gets overwritten.  Ideally, I could just overwrite the catch basin layer only while keeping the cleaning layer untouched.  My work around is to keep the layers separate.  The cleaning layer data is populated in Survey123 and the xy coordinates of the catch basin are passed as the location of the survey point so all cleaning points are coincident with the catch basin.  When someone clicks on a catch basin, it gives the appearance in the popup of showing all cleaning data for that catch basin.  Its not great but it works.  I could create a view layer using the two layers but then I can't overwrite the catch basins without deleting the view and then recreating it.  And then fixing maps and dashboards that use that view. ... View more

I don't have full admin role in AGO but I have a custom role assigned by our Admin that, for the sake of this discussion, is probably close enough to admin. ... View more

What has worked for me is I have to log the user out of their account, log in and out as myself, then have my user log back in.  So far this has taken care of the issue.  The only downside is that I have to be with the user to do all of this. ... View more

@ColinLawrence I had another user today report the same issue of being asked to repeatedly reenter their AGO credentials.  It eventually goes away but is very disruptive to their day.  Any insight?  Thanks. ... View more

Same issue here.  I created a map in map viewer, created my dashboard and when I went to view it I got the "cannot open map" error in the map element.  I recreated the map from scratch and same thing happened again.  Something to do with Chrome I think as this doesn't happen in Firefox. ... View more

A little bit more info...this happened to one of my users yesterday and the message wouldn't go away.  All last week he was using Fields Maps with no issues.  At the end of his work day he plugs his IPad in to a charger and places his device in a cabinet.  This is what he did on Friday.  He is not powering down the device or signing out of anything.  The below image is what appears.  Tapping Later makes the message reappear.  Tapping Sign In asks the user to sign back and when he enters his credentials, it just brings the authentication error message back.  I attempted to login in as myself and had the same thing happen.  If I login to my own IPad, I don't encounter this error.  However, I am not out in the field actively using Field Maps so that may not be a good test.  I also did this using wifi and cellular and didn't receive the authentication error. Our current work around is to sign out of Field Maps and sign back in.  I am waiting to hear back from my end user as to whether this provides a permanent solution or if he periodically receives the authentication error, needs to sign back in and how often this occurs.   ... View more

My organization is using ArcGIS online and iPads.  Our users typically stay signed in.  At the end of the day their devices are plugged in so they are charged and ready to go for the next day.  A few devices are shared among users but most of the complaints I have received are from those with a device assigned to them.  Thanks! ... View more