Latest Contributions by JimW

Is anyone from the Field Maps team watching this thread?  We continue to have this problem and our only fix is to have my field users come into the office so I can log in and out and clear out whatever is causing the issue.  This can sometimes be an hour out of their day depending on where they are coming from.  Knock on wood, it hasn't happened to the same user twice in a row.  But it would be nice if it wasn't happening at all.  It will be tough to troubleshoot I am sure as I am not out in the field and it only happens to our field workers. ... View more

I would make sure that the person that is logging in/out has is an admin of similar level user.  I found that if I just had another user log in and out, it didn't work.  I had to be the person to login/out to clear the problem. ... View more

Thanks for that update!  You saved me a lot of time. ... View more

I have the same issue.  Resizing the window to a smaller size does make the map visible again but you are right, this isn't an ideal solution.  My app is supposed to run on a desktop browser.  These web apps used to work correctly on my laptop.  They do operate correctly on my coworkers laptop which is more or less the same as mine. ... View more

Thanks for the update and help.  The work around works fine.  It's not a great solution but only from a display standpoint and it is relatively minor issue.  But I know some of my end users will ask "why does the element at the bottom of the form say to ignore this element?"    While you mentioned you can't provide a release date, this will be addressed at some point in the future?   ... View more

All set.  The layer in question in the map is called Paving Cut Components.  Thanks for the help. ... View more

What's the best way to share the map?  I'd prefer not to share it publicly.  ... View more

Along these lines, how about the ability to update/overwrite a specific sublayer within a hosted feature layer that has multiple layers?  For example, my organization performs catch basin cleaning.  We have a catch basin layer and a cleaning layer in AGO.  The catch basin layer is a copy of our enterprise catch basin layer because there are fields that are needed for this workflow but they cannot be added to our enterprise layer.  When I first set this up, I created a relationship class between the catch basin layer and the cleaning layer all in one hosted feature service.  However, I found out that if I want to update the catch basin layer in AGO, the entire layer, including the related cleaning layer gets overwritten.  Ideally, I could just overwrite the catch basin layer only while keeping the cleaning layer untouched.  My work around is to keep the layers separate.  The cleaning layer data is populated in Survey123 and the xy coordinates of the catch basin are passed as the location of the survey point so all cleaning points are coincident with the catch basin.  When someone clicks on a catch basin, it gives the appearance in the popup of showing all cleaning data for that catch basin.  Its not great but it works.  I could create a view layer using the two layers but then I can't overwrite the catch basins without deleting the view and then recreating it.  And then fixing maps and dashboards that use that view. ... View more

I don't have full admin role in AGO but I have a custom role assigned by our Admin that, for the sake of this discussion, is probably close enough to admin. ... View more

What has worked for me is I have to log the user out of their account, log in and out as myself, then have my user log back in.  So far this has taken care of the issue.  The only downside is that I have to be with the user to do all of this. ... View more

@ColinLawrence I had another user today report the same issue of being asked to repeatedly reenter their AGO credentials.  It eventually goes away but is very disruptive to their day.  Any insight?  Thanks. ... View more

Same issue here.  I created a map in map viewer, created my dashboard and when I went to view it I got the "cannot open map" error in the map element.  I recreated the map from scratch and same thing happened again.  Something to do with Chrome I think as this doesn't happen in Firefox. ... View more