I am being asked to provide some metrics about our ArcGIS Online usage to management. I am looking at the dashboards in my organization I need to be to explain to a non-technical person what some of these metrics mean. When looking at content, what counts as a view? Is it every time a user looks at an item or every time it is opened in a web map or an app? When I view total logins by app or member, how is a login defined? If I am looking at the usage of a hosted feature layer, what is a request? When looking at the usage for a map or dashboard, what counts as a view? I have tried accessing these various items and refreshing to see how the counts change but I don't see consistent actions producing consistent changes in some of the counts that would clarify some of these for me. Thanks for the help!
Hi Jim. The following help topics might be helpful:
https://doc.arcgis.com/en/arcgis-online/manage-data/monitor-item-usage.htm
https://doc.arcgis.com/en/arcgis-online/administer/view-status.htm