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I don't think it's the provisioning file that has the limitation. You should be able to use the provisioning file as many times as you wish. However, you may have reached the maximum number of license for one or more feature you're attempting to authorize. For example, if you have 3 Desktop Advanced license, you can authorize it 3 times. Additional attempts will fail.
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07-16-2021
09:50 AM
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2220
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Sounds like something corrupt the offline license and left Pro in a funky state. It will have to be manually corrected. 1. Contact Esri Technical Support. The analyst can provide help to manually remove the offline license from the system so Pro can start in it's default mode. 2. AGOL will still think the user is in offline mode. The analyst will need to contact Customer Service to have a representative reset the account so it can be reused to log back into Pro.
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07-02-2021
01:51 PM
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IDEA
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Critical third party components by Flexera do not support these Operating Systems. It may be that the other Linux OS will work, but these are not tested or supported by Esri and are used at users own risk.
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06-16-2021
02:42 PM
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1038
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Because you're updating the licenses and not adding new ones, deauthorize the current licenses and authorize with the new license file. It should take about a minute or two to do so.
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05-10-2021
11:28 AM
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@TimHaverlandNOAA Even though the software may continue to work on your specific machine, there are environments where the Flexnet Llicensing Service is required. Installing the service has no drawbacks even in environments where the software may work without it.
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04-19-2021
09:14 AM
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Before we can go further, it's important to determine which licensing option was being used in both environment. Based on the description above, it leaning toward Josh's assumption that Pro is using a Named User licensing option from on-premise portal as opposed to AGOL. Verify by doing the following to make sure we're on the same page: 1. Working environment - Start Pro and go to Setting>Licensing tab. If using a Named User licensing option, it should list the portal URL in the Settings section. You can also click on the "Configure your licensing option" to get to the Configure Authorization license dialogue. Verify the License Type is set to Named User License. Which portal is selected, ArcGIS Online or ArcGIS Enterprise? 2. Failed environment - Start Pro to the login dialogue. Click on the Configure Licensing option to get to the Configure Authorization dialogue. Again verify the setting is the same as the working environment. If you are using Named User from ArcGIS Enterprise like Josh mentioned, I can provide further suggestions on how to configure the license manager to work with the firewall.
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03-05-2021
11:45 AM
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1
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1222
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The scenario you mentioned cannot happen because the system will not allow you to delete a member if it has taken a license offline. An attempt in such a case will trigger a pop-up message indicating the message.
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03-04-2021
08:42 AM
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2
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9156
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I'm afraid there is not much you can do to the license or account when it has taken the license offline. You will need to contact Esri Customer Service to have a representative manually clear the account of the offline license.
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03-01-2021
11:12 AM
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3
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Changing the IP Address on the license manager server will corrupt the authorized licenses. I suggest the admin deauthorize all licenses on the license manager. Then change the IP Address. Once completed, the admin can authorize the licenses back. If you're not confident with the process, I suggest you contact Esri Technical Support. An analyst can walk you through the process.
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11-02-2020
09:44 AM
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1923
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Benjamin, You will need to reauthorize. The expiration date is tied to the individual entitlement (license).
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09-14-2020
07:36 AM
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1
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1610
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Ahmed, Can you provide more information or a screen shot. What software are you using? What list are you referring to? A screen shot or additional information would be helpful.
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08-28-2020
09:41 AM
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0
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1
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1928
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William, Based on your description, it appeared you're using a Named User license to run Pro. As you mention, you can start 3 separate Pro session per license. If you go to the Licensing tab within Pro, there is an option to edit the Workstation Alias. By default, it is "ArcGISPro_with some numbers" This is one of the information displayed when viewing which Pro is using the license. You can edit the Workstation Alias within Pro to change to a more meaningful name.
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08-21-2020
05:47 PM
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0
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2
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2294
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Gabriel, If you are in the ArcGIS Administrator and want to change from Single Use license to Concurrent Use license, you must change the software option to one of the Concurrent Use licensing. In addition, you must specify the license manager hostname to retrieve the Concurrent Use license. This is the hostname or IP address of the machine where the ArcGIS License Manager was installed. If its on the same machine, provide the hostname of your machine. If you're not sure where that machine is, you may need to contact your administrator. I'm not sure if this is what you mean by "host". If not, can you provide a little more detail, where you're at in the software and what workflow you're following?
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08-21-2020
05:33 PM
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1
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0
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1941
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Ian, It sounds like you have authorized ArcGIS Pro Single Use and not ArcGIS Desktop. You cannot use Pro licenses to license ArcGIS Desktop and vice versa. Go back to your ArcGIS Administrator and click on the option to deauthorize. Go next until you get to the list features authorized on the system. Pro licenses will have "Pro" in the feature name. Also it will have version 1.2-2.6, assuming you have the latest version of Desktop installed. ArcGIS Desktop licenses will have version 10.1-10.8. If you find this is the case, go back to MyEsri and create a provisioning file for ArcGIS Desktop (ArcMap) licenses.
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08-18-2020
09:07 AM
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1
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