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Do you use bluetooth device with Samsung S20+? Connection state change can potentially trigger this. One thing we are aware of is bluetooth keyboard.
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07-02-2020
10:04 AM
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The issue should be addressed at recent Collector iOS 20.2 release.
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05-12-2020
03:48 PM
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If you configure your own editor tracking fields incorrectly, like set to non-nullable or field definitions is set to editable, you can run into the issue. The message can be improved.
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04-10-2020
09:13 AM
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2
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Kathy, we saw one issue about hosted tile layer and deployed a fix on Friday late afternoon (April 3). Can you try again and see if it works? If not, can you share your map to a group and invite the account Collector4ArcGIS into it?
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04-05-2020
09:59 AM
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What is the support ticket number? Can you confirm if both scenarios fails? 1) if you click sync with your existing offline data 2) download new offline area, do some edits and sync From what I heard, for the job you submitted earlier today when the issues happen, it will appear hung.
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12-09-2019
02:42 PM
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1121
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Steve Taylor can you share your hosted feature service URL? Are you at service1.arcgis.com?
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12-09-2019
01:03 PM
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Clay Donaldson Shawn Capararo Steve Taylor The issue with servces1.arcgis.com should be resolved now. You need to resubmit the job.
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12-09-2019
12:54 PM
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ArcGIS Online Health Dashboard shows the issue should be resolved. Originally services5.arcgis.com experienced intermittent performance issue.
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12-09-2019
11:26 AM
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10
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Here is how it is calculated. It is shown at the doc Jean-Yves points out. Horizontal accuracy: Accuracyr = 1.7308 * RMSEr Vertical accuracy: Accuracyz = 1.9600 *RMSEz
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12-06-2019
10:37 AM
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The issue is related to how you publish feature service with related record. Here are three ways you can run into this that I am aware of: 1) using Survey123 connect to create 2) upload fileGDB with related record to publish 3) Using ArcGIS REST api to create service The JSON for those hosted feature service with related table will have null 'templates' information, which cause issue to Collector. We plan to address it but no specific time yet. If you are using ArcMap/ArcGIS Pro to publish, you should not run into this.
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12-04-2019
04:13 PM
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2
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You might run into BUG-000124555: Feature collection in Collector for ArcGIS (iOS) on .. which should be addressed at iOS 19.2. Can you double check if All of your field workers are running Collector iOS 19.2? Note: we don't have v19.0.2
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12-04-2019
03:14 PM
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You can use python script to automate reconcile and post. this help doc provides an overview of this versioned data offline support Offline maps and traditional versioned data—Documentation | ArcGIS Enterprise
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11-21-2019
10:00 AM
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2
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Collector Windows is using windows location instead of traditional COM port. This issue requires additional configuration and sensor driver update to 1) properly configure the internal uBlox GNSS chipset and 2) properly wire the uBlox GNSS to the Windows location/sensor API. Have you tried to reach out to Trimble?
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11-21-2019
09:44 AM
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Greg Dunnigan Chris Beaudette what is the support case?
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11-11-2019
03:01 PM
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