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04-09-2026
04:44 AM
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334
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@StephenF1 - I'm sorry you are unable to change the basemap in your map tour. It sounds like you are creating a data driven tour with the feature layer you mentioned, is that right? If so, changing the basemap to one in a different projection is not currently supported for tours using a feature layer. You can only use a basemap in another projection for a tour created from scratch before you add any points. However, this is an enhancement that we are looking into adding in the future, but we do not have a timeline for when it might be available. If you are interested in this, please vote for this idea.
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04-09-2026
04:44 AM
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771
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@DallinBergquist -- We're aware of this issue with buttons and plan to deploy a fix in an upcoming release later this month. I apologize that your story is being affected by this.
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04-09-2026
04:24 AM
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1282
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@davidchamberlain2 -- From your first screenshot it looks like those five layers are all published as a single map image layer item. That's why they appear as grouped when you add this item to a web map. You can add each sublayer as a separate layer by following these steps: Go to the map image layer item page (the first screenshot in your last message) In the Layers section, click on the first layer in the list in your first screenshot Copy its URL from the browser address bar (you can close this browser tab after copying the URL) Go back to your web map in the map viewer On the Layers panel, click the arrow next to Add and select Add layer from URL (see screenshot) Paste the layer URL you copied in the previous step and click Add to map Repeat the steps above for each additional layer A layer URL will look something like this: https://sampleserver5.arcgisonline.com/arcgis/rest/services/DamageAssessmentStatePlane/MapServer/0 Alternatively, I believe there's a way for you to publish each layer separately from ArcGIS Pro. If you plan to use these layers in multiple stories, it might make sense to separate them out at the item level instead of having to add them manually to additional web maps in the future. If you do this, you will see that each layer is available as its own map image layer item in your ArcGIS content.
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03-26-2026
04:55 AM
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2015
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@davidchamberlain2 -- Thanks for the images. It looks like you have several layers bundled together in a group layer. The ArcGIS StoryMaps builders enable you to set the visibility only of the top level of layers. If you reorganize your web map to remove the group layer, you will see all the individual layers when configuring it in the story builder. To do this, just drag the layers up and out of the group layer, save the web map, then re-add it to the story and you will be able to set the visibility of each layer.
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03-25-2026
07:00 AM
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2038
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@davidchamberlain2 - I'm sorry you are not seeing that you expect. Are you able to share a screenshot of your web map as it appears in the ArcGIS Online map viewer and also one of what you are seeing in the story builder so we can get a better idea of what might be going on?
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03-25-2026
06:03 AM
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2056
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@DaveMooreMedia -- Please see my message above from May 2025 that includes a link to the Jan 2023 what's new blog. If that doesn't answer your question, please provide more detail about what you are experiencing so we can help get you the information you're looking for.
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03-25-2026
04:19 AM
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1019
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IDEA
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@MichaelAder -- The superscript shortcut will be fixed on Windows in an update tomorrow evening. Please check Thursday morning and let us know if you are still seeing an issue.
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03-24-2026
01:13 PM
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@LindsayMcClintock1 -- Hmm, that is odd. Can you publish your briefing and share it with everyone and post the link here so we can take a look? If you are unable to do that, please contact Esri Support and they will be able to help you troubleshoot this.
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03-23-2026
08:15 AM
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272
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@DaveMooreMedia - The legend is available in full-screen mode on phones. If you tap the map to expand it, you'll see the legend.
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03-20-2026
10:00 AM
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0
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595
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@AurelieShapiro - The video also autoplays for me (and looks fantastic!). If you see the control bar across the bottom of the video, that's a sign that you have your OS set to prefer reduced motion. If you turn that off, you should see the video autoplay. Windows (may differ by version): Go to Settings > Accessibility > Visual Effects, and toggle the "Animation Effects" option. Mac: Customize onscreen motion on Mac - Apple Support
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03-13-2026
07:32 AM
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3
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@KennethLohr1 - Specifying alternative text for media when using a feature layer for your map tour information was added in Aug 2022.
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03-12-2026
06:22 AM
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0
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1185
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@AmandaBeck - It seems that those low-contrast warnings are being triggered by the text of the non-active tour places, which appears in a faded style. There are no warnings on the text of the place in focus. You can see the text of the previous place fades out as you scroll away from it. All the text on the page is checked by the automated tools, so it appears to be flagging this text that is not part of the focused content.
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03-12-2026
06:18 AM
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1188
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Hi @DanielBurmester -- There is currently not a way for you to set the initial extent that shows when a map tour first comes into view. The map will always show the extent of all points in the tour. What you currently have is a special case -- when there is only one point in the tour, there's no way for the builder to determine the initial extent (the minimum bounding box around a single point is a polygon of zero area). If you add another location, you'll see the initial extent update to a more appropriate scale. If you're interested in having a way to manually set the initial extent/zoom level, there is an idea here that you can vote for to show your support for this enhancement.
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03-11-2026
05:41 AM
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