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Accessibility error-Aria Label-Visible label and accessible name do not match

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04-22-2026 02:36 AM
Crystal_Cowardin
Emerging Contributor

Hi. I created a story map and another department reviews for Accessibility Issues. This error keeps coming back: 

Crystal_Cowardin_0-1776850212141.png

When it was opened, looks like issue with Aria label. It says there are 16 issues, which corresponds to 16 images in the storymap.  I have no idea how to fix this.  Here is the link to the storymap: https://storymaps.arcgis.com/stories/8a397e90f91c499dbabab7cfd3c7de2d 

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4 Replies
OwenGeo
Esri Notable Contributor

@Crystal_Cowardin - It looks like there is an issue with alternative text not being applied to images in a map tour. We will look into this and report back when we have more information. I apologize that this is affecting your story.

Owen Evans
Lead Product Engineer | StoryMaps
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Crystal_Cowardin
Emerging Contributor

Thank you.  Should I open an ESRI ticket?

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OwenGeo
Esri Notable Contributor

@Crystal_Cowardin - I think we were able to identify the issue, but it appears the story is no longer available. Is it possible for you to reshare it so we can test our fix when it is ready?

Owen Evans
Lead Product Engineer | StoryMaps
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OwenGeo
Esri Notable Contributor

@Crystal_Cowardin - When you get a chance, could you please reshare your story so we can test our fix?

Owen Evans
Lead Product Engineer | StoryMaps
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