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Hi. We have a short-term project where about 60 users will be creating and editing features and attributes using a single feature layer hosted on arcgis online and edited using the map viewer. To cut down on the number of users to add and maintain, I was thinking to create an account per team that would be shared. Does anyone know if there would be a problem with multiple people using the same account at the same time to edit the data? Users would not be creating and sharing new content. Thanks, Mary Ellen
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11-19-2015
09:06 AM
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Hi. We are trying to publish a few tile services in AGOL using uploaded .tpk files and it seems to be taking an unusual long time. In the past (we do this once a quarter), it usually takes a few hours; whereas, yesterday the "Publishing Tiles..." message continued for over 24 hours and still didn't complete. And we saw no errors. Further, I tried a little testing today with a 150MB .tpk file and interestingly, at 8:30 when I clicked "Publish" it took about 10 minutes. Subsequent attempts with the same .tpk (or copies) are still processing an hour later. Anyone know what might be going on? Thanks.
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10-07-2015
07:19 AM
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2391
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Hi. We have been asked to create a mobile app that helps users find and navigate to the nearest fuel depot. What we'd like to do is implement something that does not require actual application development but is instead a configured canned app or template preferably hosted through AGOL. I'm wondering if anyone has any thoughts on how this might be done. I know I can create a web app builder app with the data and a direction widget, for example, and the user can figure it out manually. But I'm hoping for a way to mostly automatically find the nearest facility to the user's location and then get the directions to it. Hope that makes sense. Thanks.
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10-01-2015
05:59 AM
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1923
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Hi. Thank you so much for the continued help on this. Before I answer your questions, I have tried two things that seem worth mentioning: I converted the uploaded shapefile to a file geodatabase, didn’t change anything else, and published the gp service. As a result, ArcMap no longer crashes but the output is empty. And it shouldn’t be because I’m not actually selecting anything in the SELECT tool, so all features should be returned (and are when I execute the tool locally prior to publishing). I deployed a another gp service that uses only the SELECT tool but uses a different shapefile and got the same ArcMap crash. I then converted the data to a file geodatabase and deployed it and it also returns an empty dataset, but no crash. Both of the data sets (as shapefiles) work fine when used with different tools, like "select by attributes" followed by "create feature class." Also, we have a pretty distributed installation of AGS components so something could be misbehaving just about anywhere. To answer your questions: ~ I've tried the tool on just one other machine and it crashed there as well. ~ I'll need to check on the graphics card, but other similar services have no problems and I've got a pretty good workstation that is configured for GIS development. ~ I have executed the tool as the first thing I do after opening arcmap and it crashes. ~ I don't think I have 3rd party tools installed, but could you provide an example? And yes, I'll send you one of the dmp files shortly. Thanks again. Edit: Something else I'd like to mention - Because I was able to successfully retrieve features through the rest point, I added the gp service url to an agol web app builder GP widget and the tool works just fine. I don't know what that means, but thought it might be important.
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09-24-2015
12:49 PM
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831
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Thank you so much for these other ideas for tracking down error messages. For what it's worth, no messages exist in ArcMap after I reopen it after the crash. And there are no files created in the ..\ArcToolbox\History afterthe tool executes/crashes. And I tried it with background processing disabled and there was no difference. Also, thanks for the idea of running the tool through the REST point - interestingly, messages indicate that the tool executed successfully. And I can view the results json. I'll spend some time with that link you provided and see if I can get any more information. Thanks again for the help.
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09-16-2015
06:06 PM
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Thanks for the suggestions. I have the messaging set to "Info". And for what worth, these are the only messages generated when I execute the tool: And regarding the valid email address, I've done so. Thanks again.
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09-15-2015
12:00 PM
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4
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Thank you for the suggestion. There are no "Severe" or "Warning" messages. All other level messages use the word "successful" a lot so nothing is jumping out at me. But then, I don't necessarily know what to look for. Thanks again.
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09-15-2015
07:51 AM
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6
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831
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Hi. Does anyone have any insight into why a particular, simple, GP service would crash ArcMap when I execute it? The service performs a select on an uploaded shapefile and returns the selected features. It publishes without errors, I don't see anything in the ArcGIS server log. And other similar gp services work fine. I'm stumped. This one looks like the following. I've recreated it a couple of times. I've tried it with a query statement and without. This is using AGS and ArcMap 10.3.1. Oh, and it is fine when deployed in my sandbox environment, for what that's worth. Thanks.
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09-15-2015
07:16 AM
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Hi. I'm back to working on this problem and am still not making any progress. I thought I'd share just a little more information with the hope that someone will see something. If I deploy and execute the following model/tool, it works fine: But if I simply add a make feature layer tool and another copy features tool to the one that works, I get the invalid tool error: It seems that as soon as I add a tool that creates intermediate data, the gp service fails. Our ags site uses UNC paths for the directories and configuration store which, from what I've read, causes ags to use the local temp folder for intermediate data. Is that true? And could there be a problem with that? Of course, there could be any number of problems with our UNC path setup, too. Thanks.
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09-01-2015
01:24 PM
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368
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Thanks for the idea. However, I believe that only works if users use your web maps and not just open the data in their own web maps or other editing clients. Just to clarify, the new agol configuration that allows a single feature layer to be editable and view-only works fine in agol. We just want to use a feature layer configured that way in Collector.
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08-27-2015
02:12 PM
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1
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685
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Hi. Thanks for the information. I should have made it more clear that we are hosting the data in ArcGIS Online so we don't have that option.
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08-27-2015
09:41 AM
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3
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685
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Hi. We really like the new agol editing capability that allows us to have a feature layer that is both publically view-only and editable by a small group of people. However, as we understand it, this solution requires a layer that is not editable be opened in an agol web map with “editing enabled” in order to edit it, so it seems it won’t work in Collector. Collector requires a saved web map and this special editing access is not stored in the web map. Does anyone have any experience with this? Is there another way to approach it to be able to use Collector with this editing scenario (publically view-only and group-editable feature service)? Any help is appreciated.
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08-27-2015
07:35 AM
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5
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3251
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Hi. I'm trying to create a geoprocessing service in ArcGIS Server and it is not returning the expected results. It could be in the script/deployment or it could be something in our server configuration. So, I'm hoping someone can provide some information about what is happening behind the scenes on Server during the processing so I can start looking in the right place for the problem. Here’s what I know so far. The gp service is comprised of a simple script (attached). I am able to execute it successfully locally. Publishing to ArcGIS Server runs without any errors. The service is published with defaults except “Uploads” and “View results with a map service” are toggled on. Executing the GP service through ArcMap does not produce any errors. In fact, the service returns a feature data set, but it is empty. However, if it matters, the jobs folder on the server contains the generated feature classes. So, it seems like a disconnect between what the gp service generates and what the map service uses and returns. But, I have no idea. Any help is very much appreciated.
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08-17-2015
07:23 AM
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2714
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Hi. While (im)patiently waiting for Collector for Windows, I have been asked whether or not Windows 8.1 will be supported. My readings indicate that it will likely only run in Windows 10, but I cannot find a definitive answer anywhere. Does anyone know for sure what will be supported in the Windows version? Thanks.
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08-17-2015
05:35 AM
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