Latest Contributions by Joshua-Young

‎11-12-2018

Back in March my organization submitted several layers through the Community Maps Program. On the World Topographic Map everything looks great. However, on the other Esri basemaps it appears that our building footprints and landuse were used but everything else was ignored. So right now the only basemap my users can use is the World Topographic Map because it is the only basemap that has accurate information. All the other Esri basemaps still use out-of-date or incorrect information. My question is, was this a glitch in the update process or will our Community Maps Program submissions only apply to the World Topographic Map?

‎11-02-2018

Well the fun is not over for me yet . I don't know when it happened after the upgrade, but now all my previously published hosted feature layers and views are no longer recognized as being hosted by Portal. The options for hosted feature layers on the items Overview, Data, and Settings pages are missing. Portal is treating them as a standard feature service. ArcGIS Server on the other hand still thinks they are hosted services and will not let me configure the services. The old hosted feature layers and views are running just fine and seem to have their previous settings still applied (editing enabled or disabled is still applied correctly). Host feature layers published after restarting the PublishingToolsEx are displaying the correct options on the settings page and I have the option to create hosted feature layer views. Of the 3 upgrades to our setup over the last 2 years, this upgrade from 10.6 to 10.6.1 by far the most troublesome upgrade yet.

‎10-25-2018

So I cannot explain why this fixed the issue, but manually stopping/starting the PublishingTools and PublishingToolsEx services fixed the problem. I had stopped/started PublishingTools several times, but I forgot about PublishingToolsEx since, at least on my deployment, it does not show up in the ArcGIS Server Manager site. First I stopped/started PublishingTools from ArcGIS Server Manager site, and then stopped/started PublishingToolsEx from the ArcGIS Server Admin site. I hope this helps.

‎10-25-2018

Alex, Thank you so much for your post. I was having an issue with being able to publish hosted feature services after upgrading from ArcGIS Enterprise 10.6 to 10.6.1. I was getting a completely different error message than what you had, but doing step 4 from above fixed the issue. I had already restarted the PublishingTools service but forgot about the PublishingToolsEx service since it does not show up in server manager. Joshua

‎10-25-2018

So I fixed the issue this morning. I came across this post, Problem publishing to hosting server Portal 10.6.1, and I took Alex's advice of manually restarting the PublishingTools and PublishingToolsEx services. I did not do his first two suggestions because I didn't want to mess with our Data Store. I have manually stopped/started the PublishingTools service since this issue, but I never noticed that the PublishingToolsEx is only accessible from the Server Admin site, so I had not restarted that service. Manually stopping/starting the PublishingToolsEx fixed the issue. I still question the stability of ArcGIS Enterprise, especially the upgrade process, because as I mentioned earlier I have never had a smooth upgrade experience with the ArcGIS Server part of ArcGIS Enterprise. The keystore is corrupted by the upgrade every single time, system or utility services are missing or not working properly, and I had to manually rename a file to finally get the "Continue Upgrade" button to show up to finally upgrade our config-store for the first time in three versions. I know this sounds like I don't like Esri software, but I really do appreciate everything that is possible with Esri's software when it is working properly. It is amazing what we can do with maps now and how much easier it is to get the right maps to the right people. I just would like to see a release or two from Esri that is not focused on new features, but improving the quality of what we already have and providing a better foundation for future functionality.

‎10-24-2018

The supportsHostedServices property is set to True.

‎10-23-2018

So I was finally able to remote onto the server as the account that is running the ArcGIS services. I added the certificates to the Trusted Root Domain Certificate store. I was able to reach the internal Portal Sharing API through that account from the ArcGIS Server machine without any problems. I tried both publishing a hosted feature service and performing a feature analysis but both things still failed the way they have been failing. Both Server and Portal are using self-signed certificates for the internal urls and they continue to resolve correctly just like they always have. We are not using a forward proxy nor do we have one configured in either IE or Server system properties. However, the support tech had me set the WebContextUrl for both Server and Portal, but that didn't change anything and I fail to see why we needed to set that property since we are not running a high availability environment or a reverse proxy. Would the WebContextUrl be causing additional issues. Is there any way to "re-upgrade" ArcGIS Server without breaking the federation? At this point it seems to me that the upgrade process broke something internally on the ArcGIS Server side of things. -- Edit 10/23/2018 14:25 -- Made an interesting discovery this afternoon. I signed into Esri Maps for Office in Excel 2016 for the first time since the upgrade and got a warning that I haven't seen before. "Functionality such as the following will not be available due to the configuration of your Portal for ArcGIS. Select Features by drawing a rectangle. Find Near Selection. Add Excel Data using the Address Location Type." After a quick search on GeoNet I found a post where an Esri employee mentions this is due to Esri Maps for Office not being able to identify a hosting server configured in the Portal. That would actually make a lot of sense based on the fact that it is the creation of new hosted services that keeps erroring out. However, both the admin site for Portal and Server say that my only federated server's role is that of the hosting server. The config information for the hosting server matches up in both the Server and Portal admin sites. The hosting server also validates successfully on the Portal admin site.

‎10-22-2018

Unfortunately, I have not found a solution yet. If I find one I will post it here.

‎10-22-2018

1. We don't have a reverse proxy. Our web adaptors are running on the same domain as Portal and Server, however our external urls are different from our internal urls. 2. The error message does not say anything about "trying a portal token next" or similar. Portal and Server start cleaning up whatever they had already created for the task that was attempted. 3. I will try remoting into the Server machine and go to the Portal Sharing API as the service account later today. 4. Are you talking about adding the certificates to the Trusted Root Domain Certificate store as the service account? Also, I noticed on the Server admin site that the Token Manager Configuration has the Type set to BUILTIN. Is that correct or should that be PORTAL like the user store and role store? Thank you so much for your response.

‎10-18-2018

Hi Shannon, Thank you for your response. Yes, I have logged about 4 tech support cases, although 2 of those seem to be the same underlying problem and is the problem that we have yet to fix. Long story short, we can no longer publish hosted feature services or run hosted analysis tools. Both issues error out with a fail to connect to server error when ArcGIS Server sends a request to Portal for ArcGIS over the admin URLs. Portal for ArcGIS seems to be able send requests to ArcGIS Server on the admin URLs just fine. Oddly enough, I can publish a traditional map/feature service to Portal for ArcGIS just fine. I had one Esri support tech want to immediately unfederate and refederate our ArcGIS Server (hosting server) as the first troubleshooting step. Yeah, that didn't happen. The second Esri support tech is convinced that it is the certificates but we have checked those and they seem to be working fine. He wants me to assign our external CA signed certificate to the internal admin URLs for ArcGIS Server and Portal for ArcGIS, but the certificate isn't setup for those URLs. In the debug logs I am seeing an "ARCGIS_PORTAL_TOKEN Authentication, Unable to validate token...<a namespace that I don't know if I should post here> Server machine 'https://<servername.domain.com>:7443/arcgis/sharing/rest/community/self' returned an error. 'Invalid token.'" when our ArcGIS Server (hosting server) tries to talk to our Portal for ArcGIS. I have also noticed that our tokenServicesUrl is now blank on the admin URL rest/info page, but it is correctly populated on the Web Adaptor rest/info page. I have looked for a config file to try and set the tokenServicesUrl for the admin URL but I cannot find anything in either the install directory or the config directory. I know that value used to be populated with the same generatetoken URL that is on the Web Adaptor rest/info page. When I compare the web traffic with running a buffer on ArcGIS Online versus our ArcGIS Enterprise deployment I noticed that ArcGIS Online makes a generatetoken call from one server to another after clicking run. Our deployment makes no such call after clicking on run. Our ArcGIS Server will create a new service for the analysis results just fine but when it tries to pass the new service back to Portal that is when the error is thrown for 'Invalid token'. Any insight on where I need to go next for troubleshooting would be greatly appreciated. Thankfully all of our existing content is working just fine.

‎09-21-2018

Thank you for clarifying the public sharing issue.

‎09-19-2018

I thought it might be beneficial to hear other people's (including Esri's) thoughts on the quality and stability of the code powering ArcGIS Enterprise. There are two main reasons I bring this up. One is my organization is still trying to recover the full functionality of our ArcGIS Enterprise site after upgrading from 10.6 to 10.6.1 about a month ago. This will be the third time we have upgraded Portal for ArcGIS, ArcGIS Server, and ArcGIS Data Store. Each upgrade has had issues (mostly with ArcGIS Server). Fortunately up until now, we have been able to fix whatever was broken during the upgrade. The second reason is how the new versions of Insights for ArcGIS and ArcGIS Enterprise 10.6.1 have been released. ArcGIS Enterprise 10.6.1 was released in July, but a compatible version of Insights for ArcGIS was not release until this week. The only warning not to upgrade was a generic note in the ArcGIS Enterprise 10.6.1 help documentation to make sure you have compatible versions of Workforce and Insights before upgrading. While Workforce help documentation told which versions of Workforce were compatible with which versions of ArcGIS Enterprise up to 10.6.1, the Insights help documentation was not updated for 10.6.1. You had to find a post here on GeoNet to know for sure that Insights 2.3 was incompatible with Enterprise 10.6.1. Move on to the release of Insights 3.0 and now Esri has a warning on the download page to still hold off on upgrading because now ArcGIS Enterprise 10.6.1 will need to be patched for Insights 3.0 to work correctly. Unfortunately, the needed patch is not available yet. My problem with this whole scenario is not that the initial releases of ArcGIS Enterprise 10.6.1 and Insights 3.0 were not in sync, my problem is how poorly the situation was communicated to customers. An email, a blog post, or at least a tweet to let customers know that if you are using those products that you need to wait to upgrade would have been great. Personally I would like to see a quality improvement release over a new features and functionality release, and an emphasis on ArcGIS Enterprise components being compatible with the current release of ArcGIS Enterprise. We have been using what is now called ArcGIS Enterprise for two years and are getting closer to moving most of our users off of ArcMap. So we now have lots of content and users on ArcGIS Enterprise, but now every upgrade makes me worry that it will cause us to have to rebuild from the ground up (well from backup at least).

‎09-19-2018

So Insights for ArcGIS 3.0 is now available for download at My Esri, but I would hold off on upgrading right now. There is a warning to not install until you apply a ArcGIS Enterprise 10.6.1 patch but the patch is not available yet. This is just silly. First there is no warning to not upgrade ArcGIS Enterprise 10.6.1 if you are using Insights for ArcGIS. Then they release the version of Insights that is supposed to be compatible. Then they warn not to upgrade Insights for ArcGIS or ArcGIS Enterprise because ArcGIS Enterprise has to be patched first, but the patch is not available at this time. Also, the warning Esri provides is unclear to me: "If using Insights for ArcGIS 3.0 in ArcGIS Enterprise 10.6.1, an additional ArcGIS Enterprise 10.6.1 patch (Coming soon!) is needed to enable Public Sharing. Without this patch, public sharing will be disabled. Please contact the ArcGIS Enterprise Administrator to ensure all necessary patches are available and installed prior to upgrading ArcGIS Enterprise from 10.6 to 10.6.1." Does that mean all public sharing would be disabled for my entire ArcGIS Enterprise site or just for Insights for ArcGIS items? There is a big difference between the two interpretations.

‎09-05-2018

After upgrading from 10.6 to 10.6.1 all of the Feature Analysis and Raster Analysis tools in Portal for ArcGIS fail with a blank error message box. However, monitoring the web traffic reveals this error message for all the tools: "Invalid value for parameter inputLayer- Details : Portal request self failed with error Proxy server got bad address from remote server (verify the server is running). (status code 504)." This is the only thing I can find that is not working in our ArcGIS Enterprise deployment. I can still query, view, edit, publish hosted feature services. So I know that our Portal for ArcGIS and ArcGIS for Server can still talk to each other correctly. According to the web traffic the service that is supposed to hold the analysis results is created on ArcGIS for Server and it is successfully added to Portal for ArcGIS as an item. The tool then fails because the tool on ArcGIS for Server cannot access the input layer through Portal for ArcGIS. Has anyone else seen this?

‎08-24-2018

So from My Esri when I click on the reference link for Workforce it sends me over to a page that right at the top says this is which version of Workforce will work with which version of ArcGIS Enterprise. Insights just sends you to a page that says that you need Portal for ArcGIS and ArcGIS Server. You have to go hunting through the rest of the Insights help documentation to find a compatibility matrix, and unfortunately it is out of date. Without stumbling upon this forum post I would have had no idea that Insights 2.3 is not compatible with 10.6.1. This is the only warning people get in the Portal for ArcGIS help documentation upgrade guide: "Ensure any Esri apps you have configured with your portal, such as Workforce for ArcGIS and Insights for ArcGIS, are at a version that's compatible with the 10.6.1 portal before upgrading. You can upgrade any apps as needed after upgrading the portal." If I decide to go ahead and upgrade ArcGIS Enterprise from 10.6 to 10.6.1 right now, do I need to uninstall Insights for ArcGIS 2.3 first?

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My Ideas

Latest Contributions by Joshua-Young

Why is a Community Maps Program update inconsistent among basemaps?

Re: ArcGIS Enterprise Stable?

Re: Feature Analysis and Raster Analysis tools failing after upgrade

Re: Problem publishing to hosting server Portal 10.6.1

Re: ArcGIS Enterprise Stable?

Re: ArcGIS Enterprise Stable?

Re: ArcGIS Enterprise Stable?

Re: Feature Analysis and Raster Analysis tools failing after upgrade

Re: ArcGIS Enterprise Stable?

Re: ArcGIS Enterprise Stable?

Re: How long until I can use insights with Enterprise 10.6.1?

ArcGIS Enterprise Stable?

Re: How long until I can use insights with Enterprise 10.6.1?

Feature Analysis and Raster Analysis tools failing after upgrade

Re: How long until I can use insights with Enterprise 10.6.1?

Support dynamic date filters in Map Viewer

Re: Portal for ArcGIS upgrade from 11.5 to 12.1 no...

Reset button for assignment of unique numeric IDs ...

Re: Reporter Instant App Edit Reports

Re: Read local CSV file