Latest Contributions by Shwu-jingJeng

Hi Matthew, Currently we only support variable replacement in labels and hint messages. We do have an internal enhancement request logged to support the variable replacement in constraint message.  I encourage you to contact Esri Support. Our Support team will assign an official enhancement number for your records. Similar requests from other customers can then be attached to the same enhancement request, which helps us assess demand for the enhancement and prioritize it accordingly. ... View more

Hi David, This issue is still in our backlog list. You may track the status from this salesforce issue. Our internal issue covers all the cases using custom URL parameters, and when the fix is availalbe, it will be included in this salesforce. BUG-000137679 ArcGIS Survey123 3.11 field app opens the inbox instead of an individual form when the query parameter is used in the custom URL. ... View more

Hi Shaun, We have this issue logged internallly and currently is in our backlog list. I encourage you to submit this issue as a bug via Esri Support. Our Support team will assign an official bug number for your records. This number can be used to search for and subscribe to the bug on the Esri Support site. If the issue is reported by other customers it will be attached to the same bug report, which helps us assess the impact of the issue and prioritize it accordingly. Thanks, ... View more

Hi Mayra, Are you using the reversed geocoding function in the survey? What version of Connect did you use to publish this survey? Did the web form fail to return the address on all devices and same account? Could you share the XLSForm you used to publish the survey? ... View more

Hi Vincent, This is currently a beta feature and here is the link to the article for details. I am attching a sample of the XLSForm for you to check this feature. Using this form to publish from connect and open the webform, you should be able to enter the address and see the location on the map at the bottom of the form. ... View more

Hi Ophelia, The note for option for multiple submission is limited for web app and this means to control one survey per user, you can only limit to the webform submission. Please see the online documentation: For field app, by default, submitter can submit multiple surveys and currently we can't control to limit just one survey per user when using the field app. What error did you encounter when you mentioned that you can't submit the survey from field app? Anything submitter permission change when you republished using 3.11? Did any submitter who shared the same permission to access to the survey have the same problem to submit surveys? ... View more

Hi, The issue sounds like to be specific to this workflow by using the peripheral monitor. As this would require a specific setup/environment to troubleshoot the issue, I would suggest you to contact our Support Service and have them open a case for you to reproduce your issue with similar environment to narrow down the problem. ... View more

Hi Jeff,   Do you have a salesforce issue number you reported or logged with Support Service that I can check the status for you?   ... View more

Hi William, As the same workflow worked in Edge and a private session of Chrome, it should relate to the browser cache issue. As you did try to clean the cache but did not help to resolve the issue, could you try to use the beta version of the website to see if the same issue still persists?  Also try to update the Chome browser, clean the all saved password for arcgis.com, enable clear cookie setting , and close all sessions and restart the chrome browser. Sometime a full cleaning might be required to clear all associated cache data and cookie.   ... View more

Hi Lono, Are you installing Connect on Windows OS? Is it a 32bit or a 64 bit installer? Are you able to log in Connect in other machine with the same account to see if this is a machine specific issue? ... View more

Hi Shines, You might want to place this question under StoryMap team so that the question could be answered by the proper staff. ... View more

Hi, What version of the field app are you using? Did you create a username field and a note field to read from that user name field in the XLSForm? If you could share the XLSForm with us to see how the username was specified in the form, that would help us to identify the issue. ... View more

Hi, What version of the Connect are you running with? Are you installing Connect on a customized path or the default path? Did you use ArcGIS online account or an enterprise portal account to log in Connect? Could you also try to clear the .json files under your default setting folder and restart Connect again to see if that makes a difference? The path would look like this C:\Users\<user_name>\ArcGIS\AppStudio\Settings   ... View more