Latest Contributions by berniejconnors

Make a copy of your polygon layer that is only visible at the scales when you want the pop-up visible. You can make the polygon display 100% transparent and hide the layer from the legend. Bernie. ... View more

I would first determine if you really need ArcGIS Enterprise?  Perhaps all you need is ArcGIS Online.  Managing an ArcGIS Enterprise environment can consume a lot of your time and upgrades can be problematic. ... View more

Ashley,         That's an interesting question but you will have to give some more context.  Are you working with one of the app builders?  What version of Portal is installed?  Is this for a mobile platform (touch screen)?  Is the number keypad an alternative to the full keyboard? Bernie. ... View more

All cached web content in a user's local browser cache will eventually expire and be deleted.  If possible send email messages to your users to warn them of the need to clear the browser cache or just wait. ... View more

All cached browser data eventually expires and is removed from the local web browser cache. ... View more

Unfortunately, all web browsers will cache website content and cookies to make the Web more efficient.  It's something we all have to deal with when we make a change to any web content. In a web browser session pressing <Ctrl>+<Shift>+<Del> will bring up the dialogue to clear your browser cache and cookies.  Even for users that are not "tech savvy" it is very simple to clear the cache and cookies. I beleive this keyboard short cut works with all browsers.  I just tested it with Chrome, Edge and Firefox on my Windows PC.   Bernie. ... View more

I tried looking at a credit report in AGOL.  The report listed "views" but it was for views of the item details page for the Vector tile basemap - not views of the vector tiles. ... View more

Unfortunately no - I have not found a solution for this. ... View more

Nadja,         Thanks for the clarification.  I thought you were publishing the WFS.  Without doing some research and testing I think your only option is to scrape the data from the WFS service and then do your analysis locally.  You could also ask the data publisher if they also provide a download of the data.  Here is a Google search with some promising results. Good luck, Bernie. ... View more

Matt,         I see you work for a city government.  Does your question refer to open data or does this data need to be secure?  I am in a similar situation - I work for a provincial government in Canada.  We publish many map services.  All of our map services are public (https://geonb.snb.ca/arcgis/rest/services).  We only use ArcGIS Server.  We have not deployed Enterprise / Portal.  We use ArcGIS Online to create and publish map viewers that directly consume our map services.  We do not have a need to duplicate our datasets in AGOL.  Your situation may be different.  But our situation does not require our data to be duplicated in AGOL. Cheers, Bernie. ... View more

Nadja,         I am not an expert but here are some opinions:         If you need access to millions of data points why not just use desktop GIS to connect directly to your database?  Using a map service or feature service to acess the data is just going to slow down the analysis.          If you must use a map service or feature service there are methods to send multiple requests to retrieve all of the required records.  If the max record count is 2000 you can get 2000 records with the first request and then 2000 more with the second request, etc., etc., until your user has the entire dataset.  I expect this will require the creation of a custom widget (that you will have to create) to allow your users to retreive all of the records via an ArcGIS map or feature service.  Essentially, your users will be using a custom widget to access the service to retrieve an entire copy of the feature class and store it locally in a data structure on their own computer.  This does not sound efficient.  This is also the definition of "data scraping".         Perhaps it would be smarter to create a geoprocessing service that you host on your server that can directly access the entire feature class from your database. Good luck. Bernie.   ... View more

There is a nice, short video from Esri Canada's GeoSnap series on counting ArcSOC.exe for Windows and Linux here - https://www.youtube.com/watch?v=hoCHBkNbIxY They use the same method as provided by @PF1  ... View more

@Martin1 the next thing I would try is stopping and restarting the probelmatic services.  If that does not resolve the problem I would do a server reboot on the machine you suspect is failing to draw.  And If that does not resolve the problem I would reboot the other server.  Good luck. ... View more

@Martin1 Most likely your web adaptor is sending every other request to the second server and it is failing to draw or retrieve the data.  Do both servers access the same source of the data?  Or does each server have its own copy of the data?  Restart the services that are causing this problem or reboot the malfunctioning server. In your ArcGIS Server logs the error messages will include the machine name.  You should see more failures on the malfunctioning machine. Bernie. ... View more