Latest Contributions by berniejconnors

‎07-24-2024

@bogdanpalade2 Please provide more information. Where is your service hosted - in ArcGIS Online or in ArcGIS Enterprise? Is your service running as a dedicated instance or in a shared pool? Bernie.

‎07-24-2024

@Martin1 it certainly does look like missing tiles. Is there more than one ArcGIS Server machine? It could be that the service is failing on one of the machines. What is the MaxRecordCount for this service? Are you exceeding this limit? Bernie.

‎07-08-2024

Ok, I understand your question better now. It sounds like you need to build an Experience Builder app that will display a map of your infrastructure network and allow users to query your data to see how much capacity is available along a path. This will be a complex application and its not possible to provide a full answer here. Bernie.

‎07-07-2024

If you want to offer managed GIS services why not build it on an open source GIS stack with Geoserver or Mapserver? And save yourself all of the Esri licensing fees.

‎07-07-2024

Sounds like ArcGIS Online. Why would customers purchase from you when they could have the stability of ArcGIS Online that is managed by Esri?

‎07-02-2024

Dana, "I wish i could have these layers as map images, but i need to have popups available for our end users to see attributes." Map image layers (a.k.a. a map service) support pop-ups. Here is an example with our parcel map layer. All of the pop-ups in this WAB app use a map image layer. Bernie.

‎06-28-2024

Dana, Have you been able to identify what is causing this layer to be slow? Is it also slow when it is accessed from clients other than a dashboard? Is your server overloaded? Is it a dedicated service or a shared pool service? What are the min and max instances for this service? I think you need to have more info. Our land parcel polygon dataset has 600,000 polygons and it is very fast. It is stored in a FGDB on a file server. The service reads the polygons from the FGDB on the file server. The data is not copied to the DataStore. Our service is not a feature service and no editing is possible. You can view the service here. This service is configured for min of 3 instance and max of 12 instances. It is public facing so we have a very large audience and the service is used in many public facing web maps. Bernie.

‎06-14-2024

If those 4 services account for 90% of your traffic they should each be their own service and their min and max instances should be increased to minimize queing. Are you using a shared pool for the least popular services? That will free up resources. All the other services in the middle can be dedicated instances but have their min and max instances reduced. These changes should reduce the max instances running at the same time and also reduce the memory load. To prevent performance from tanking you may want to schedule a reboot of the system. We reboot our servers twice a week but I am aware of others that reboot nightly. When our performace tanks we run a stop / start script to shut down all services and restart them. This only takes a few minutes per server. It is better than waiting for performance to recover and it is much more elegant than a server reboot. I also run a report each week day to report all requests that run longer than 60 seconds. We extract these records from the web server log on the web adaptor. This has helped us identify poorly configured apps and stupid requests from users. The "Search" widget in our most popular WAB app was configured to search all attributes on our parcel map service instead of just the parcel ID field. This made every execution of the Search widget very slow. It is also important to use "equal" instead of "like" when you configure the Search widget. if you use "like", any indexing on the table will be ignored. Your queries must use "equal" to take advantage of indexing. It was quite embarassing when I discovered this problem - I configured the Search widget in the WAB app and caused all of these slow requests. Additionally, you could request more RAM for your server. You have spent a lot of money on software - it does not make sense to hamper performance with low hardware resources. Bernie.

‎06-14-2024

How do you define "a handful"? Personally I think you should identify the feature classes that will be used most frequently. Those ones should be published as a single feature class per map service. And if you have less than 20 feature classes I think you could easily publish one map service for each feature class. Other things to consider: feature classes that are closely related should be published in the same map service, such as water lines and fire hydrants or roads and bridges. a feature class that is frequently updated and may require downtime during the update should be published alone in the map service. Feature classes that will be used infrequently can be published as shared instances - as opposed to a dedicated instance. Once you have your services published you can look at some statistics for your map services by routinely running this python script or creating reports with the System Log Parser. You can use the info to make adjustments to your map services. Good luck, Bernie.

‎05-13-2024

I agree with @JakeSkinner. We configure our map services in a similar way. We reserve the use of shared instances for services we are quite certain will be used infrequently. About 20 map services (or 25%) use the shared pool. Bernie.

‎04-29-2024

@BillShoop it will work but webgisdr, the utility to backup your portal content, will not work if ArcGIS Enterprise components are installed on servers with different OS. Bernie.

‎04-17-2024

Sorry - I am out of suggestions. I suggest you go back to Esri Support. Bernie.

‎04-17-2024

I don't have experience with a one server setup. My web adaptor has a different server name than my ArcGIS Server. Can you access your REST services directory? Admin Directory? Server Mnager? or do you get the same message from the web adaptor?

‎04-17-2024

The webadaptor is supposed to check the server health (:6080/arcgis/rest/info/healthcheck) and the "Under Maintenance" flag (:6080/arcgis/admin/machines/<machine_name>/edit) to determine if the server is ready. Have you checked these?

‎04-17-2024

It sounds like a problem with the web adaptor. For some reason the web adaptor thinks the ArcGIS Server is not ready to receive requests. Has the web adaptor been rebooted or is it on the same server as ArcGIS Server?

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My Ideas

Latest Contributions by berniejconnors

Re: Overwrite hosted feature layer in ArcGIS Portal

Re: Feature layer not showing/loading completely

Re: What is the best way for me to create a public facing portal to customers to order infrastructure I want to lease?

Re: What is the best way for me to create a public facing portal to customers to order infrastructure I want to lease?

Re: What is the best way for me to create a public facing portal to customers to order infrastructure I want to lease?

Re: Large polygon layer on Enterprise

Re: Large polygon layer on Enterprise

Re: Tuning Service Architecture: Are Views or Individual Services Better?

Re: Tuning Service Architecture: Are Views or Individual Services Better?

Re: How to treat Severe ArcGIS Server Logs for System/DynamicMappingHost.MapServer?

Re: Federating Windows ArcGIS Server with Linux Portal

Re: web adapter can't access server machine

Re: web adapter can't access server machine

Re: web adapter can't access server machine

Re: web adapter can't access server machine

Re: How to read server statistic correctly

Re: How to read server statistic correctly

Re: Real world performance comparison for ArcGIS S...

Re: Poor Slow Performance with Experience Builder

Re: Poor Slow Performance with Experience Builder