Latest Contributions by AnneTetley

We have a situation where our basemap provider has occasional API outages and we're left with errors in our web maps for the missing basemap.  In those situations it would be helpful if ArcGIS Online would automatically switch to another basemap from the organisational basemap selection temporarily so that maps were not left without a basemap. ... View more

Hi,   Recently I've been having issues with the UK Data Loader (v 7.3.1) when trying to apply COUs.  The initial supply load process works fine, but the COU workflow just hangs after picking up all the files. I thought it might be a data issue so I ordered a new full supply and loaded that without issue, now I'm coming to run the COUs I'm getting the same issue.  One thing I've noticed is the full supply build isn't adding the "orders" table to the geodatabase.  This previously was a way of seeing what orders (i.e. full supply and subsequent COUs) had been processed within that database.  That table isn't there..  maybe thats key to running the COUs?   Anyone else seeing this issue or knows how to get past it before I raise a support call? Thanks Anne     ... View more

I have a classic Map Series storymap which I'm struggling with the search / locator sources for.  It doesn't seem to be using the current organisational locators, it has an older list of locators which I can't configure at all, it doesn't match what I see if I open the map in Map Viewer classic (which does show the current organisationally configured locators). So I've turned off the locator search and added in extra layers to the web maps which I then use as layer search sources, the results were poor so I've had to add 3 separate layers for full address, postcode or street searches. It's working but ideally I would set it to search ALL layer sources by default, whereas its defaulting to the top layer search option (street) and the user needs to switch to ALL in the search tool to pick up all sources. Is there a way of setting ALL as the default or updating the list of organisational locators used in the Map Series app?  I assume they're embedded from years ago when the app was created and unless i can rebuild the Map Series app from scratch (can't see a way of doing that) then I think the only option is to work with the layer search. Guide to Waiting Times (arcgis.com) Any suggestions of how to recreate the Map Series layout and functionality in Experience Builder, new Story Maps or anywhere else would be appreciated, as this is intended to be migrated to an in support template as soon as I can figure out the best route to take. ... View more

Is anyone else seeing unpredictable behaviour from their locators this afternoon? I was testing a new map I wanted to publish and tested the address search and found I was getting unusual results. I've been through alot of different maps and apps (WAB, Instant apps), seems like there are inconsistencies all over with the locator results, I'm seeing different issues but covering these main areas: National results from an in house, city only locator (when its the only locator in the app) Identical incorrect results across multiple locators which should give different results National results from a locator which has been filtered to city only results A locator called "World placefinder" reporting results and its not even in my organisational list of locators No adherence to the order of the list of locators in my org locator list I can't figure out whats going on, these locators are all used in our Enterprise apps too and are working fine there. Anyone else seeing this? ... View more

In our open data hub site I can't seem to hide the Object ID fields from the pop ups. I went back to the service and unticked the fields to make them invisible at a service level and republished, they don't appear in the list of fields on the items main info page, yet they still appear on the map pop up. Is there anyway of configuring the pop up in the hub site and fully removing these fields. Example Secondary Catchment Boundaries 2023 - 2024 | Secondary Catchment Boundaries 2023 - 2024 | Sheffield City Council Open Data (arcgis.com)   ... View more