Latest Contributions by TomBole

Hi Kayla, Work (spatially filtering features through the geographic extent of the map frame) is not only being done by ArcGIS Pro (client), but also on the server. Information needed to have this functionality work is either not being passed correctly from the client to the server, or the server is not handling the request correctly, or the client is not handling the response from the server correctly.  Or, there could be issues that need to be resolved on both the client and the server. In those cases both the client and the server need to have the fixes. This is likely the case. It is important to know the version of the sever that the map service is coming from and the version of ArcGIS Pro that is being used. Improvements on both the server and the client side have been made to address legend issues.  However, some issues remain. Issues get prioritized and not all get addressed for a release. For example, one known issue is when the client map frame is set at a different coordinate system than the native coordinate system of the service layer and a datum transformation is being used. The dynamic legend is incorrect in this case. There is also an issue when the map extent crosses the date line. I'm sure there are others that we are currently unaware of. It is always possible that we missed something in testing. Even if your scenario is something we already know about it is important to know that the issue is effecting actual people outside a pure-testing environment. This is a key metric used to prioritize our work. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Thanks,  Tom ... View more

Hi Boyang_Wang,  A fix for this issue (BUG-000144582) was included in the 2.9.1 service patch. If you are currently working with 2.9.1 and are still experiencing the crash you may be running into a different bug. If this is the case please contact Esri Support. They can be contacted at https://support.esri.com/en/contact-tech-support. Tom ... View more

Ok, so you are using the GeoProcessing (GP) Clip tool to clip the line layer. You state "Every time I need to turn off the river layer and then turn on it again, it will show all the rivers in the layout page completely." This leads me to believe that there may be a synchronization issue with drawing GP output in the map frame. I can do some manual testing on my end to see if I can reproduce the issue, however without steps and data I may not be able to reproduce your specific issue. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. In the meantime, you may want to consider Layer Clipping as a workaround for your layout. Tom ... View more

Hi XYDou,  I'm not sure I understand your issue. I'm not sure by what means you "cropped" the line layer. What steps did you take to "crop" this layer?  If by "cropped" you mean the layer is being "clipped" via Clip Layers and the red rectangle displayed in the screenshot you provided is the extent of the clipping then I would expect the layer to only to display features that fall within the red rectangle. If you want features to draw beyond the clip extent you can exclude the layer from clipping. This option is available in the Clip Layers dialog.   Checked layers will not be clipped. An important thing to keep in mind is that Map Views and Map Frames on a layout can have different spatial extents - even though they point to the same underlying map. Therefore, the spatial extent of the map frame may exceed the spatial extent of the map view in which you may have set the layer clipping extent. This, along with aspect ratio changes in the map view window and the shape of the map frame, can lead to differences between the two. You may want to consider setting the layer clipping on an activated map frame on the layout (select the map frame, right-click to get to the menu and choose Activate). In this way it is the spatial extent and aspect ratio of the map frame that is defining the clip boundary.  Keep in mind that layer clipping is a map property that will be applied to all views (including map frames) that reference this map.  Here are some help topics that might be useful: Work with a map on a layout Map frame constraints Set the map extent I hope this helps, Tom ... View more

Hi nik_geo,  I believe you are running into a known limitation: see BUG-000124449 Living Atlas tiled layers consumed through a portal do not completely export to .jpg in a large format with high DPI at small scales in ArcGIS Pro 2.4 The missing tiles are occurring because exporting this service at the repro resolution exceeds the size/request limit of this service. I would recommend to use the cached tiled service (World Hillshade - https://www.arcgis.com/home/item.html?id=1b243539f4514b6ba35e7d995890db1d), which is meant to be used as basemap and such export map use cases. Hope this helps. Tom ... View more

If the X Y table frame belongs to a point feature class then you can use the Query option on the Table Frame. Here is the pertinent paragraph from the help topic "Add and modify table frames" Query—Choose which data rows get displayed. You can show all rows, only rows for features visible in the map frame's extent, or, if the layout contains a spatial map series, show single rows for each index feature. Hope this helps. Tom ... View more

Hi Jason,  I'm not aware of any "general" issue with exporting to PDF. I would have to have more specifics on what you are exporting and your specific workflow in order to investigate. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Thanks, Tom ... View more

Glad I could help. ... View more

Hi Paul,  I believe this is a known issue - BUG-000144951 Profile View in a layout is exported incorrectly from ArcGIS Pro . Tom ... View more

Hi Petri,  When you say the map is "slanted" and the "view is not from directly above" it sounds like you are viewing a Scene (3D) and not a 2D map. Is this the case? If you are unsure can you provide a screenshot showing the tabs at the top of the view window? Thanks,  Tom  ... View more

Hi Gregoire,  I was unable to reproduce the issue you illustrate above using ArcGIS Pro 2.9. There could be something particular with your data/workflow that I am not picking up. Can you contact Esri Support? They are better equipped to handle troubleshooting steps and gather bug data. They can be contacted at https://support.esri.com/en/contact-tech-support. Thanks, Tom ... View more