Latest Contributions by RussRoberts

Are there any point features in the map? The current version of Collector only supports point features for editing. In our upcoming update we will have full support of lines and polygons & gps streaming. ... View more

Can you take a screen grab of the map you are trying to use in the Collector app and post it on this thread? Thanks Russ ... View more

Yup this is a known issue in the recent update. I will be updating the original thread on the Apps forum when the issue has been fixed. You can check back here: http://forums.arcgis.com/threads/91089-ipad-app-Changing-basemaps-causes-Pop-ups-not-to-work Cheers Russ ... View more

Can you try the sample maps under try it now and see if the collect button shows up. Can you take a screen grab and post it in this thread so I can see what tools are loading. Thanks Russ ... View more

You can use a date field and configure the popup in AGOL to display the time inside the date field and then you can set the time in the apps. Russ ... View more

Is there anywhere that outlines the extra steps needed to take the information that was collected and sync it with ArcMap? In 10.1 & 10.2 you can sign into ArcMap with your Subscription account. Then you can bring your hosted feature service into the content panel and right click on the service and under Edit Features you will see "Create Local Copy for Editing" this will create a local geodatabase under your default ArcGIS folder. In 10.2 you are able to pull down attachments as well when following this workflow. You can also export your hosted service from AGOL as shapefile and CSV from the item page or you can run on the analysis tools in your web map and export that service out as a zipped gdb into your My Content of AGOL. here is some documentation on the Create Local Copy: http://resources.arcgis.com/en/help/main/10.2/index.html#//01m60000004s000000 Russ ... View more

Yes, the app works with AGOL Subscription accounts and Portal for ArcGIS accounts. Russ ... View more

To be able to collect data you need to use either a feature service for your ArcGIS Server or a hosted feature service from AGOL. Using the ArcGIS Server will sync back to your enterprise geodatabase while AGOL hosted can be synced following a couple additional steps. Cheers Russ ... View more

hyperlink support in Android popups will be coming in the upcoming update. Cheers Russ ... View more

Currently the Collector app does not run on Windows devices. ArcGIS for Windows Mobile and ArcPad will run on Windows 7. Cheers Russ ... View more

IWA is currently not supported in the Android apps today but it will be in the 10.2 update which will contain full Portal 10.2 support. Cheers Russ ... View more

Can you send me a screenshot of the URL you are entering (if you dont want to post this in the thread you can PM me the image)? What type of authentication are you using in your portal? IWA? Thanks Russ ... View more

@JoyStraley The free account that you have with ArcGIS Online will not work with the Collector app. It will work with the ArcGIS for iOS/Android/WP apps. The only way to set up your account to become an Admin/Publisher/User is to start up a ArcGIS Online Subscription. This 60 min seminar can help you out with understanding what the ArcGIS Online subscriptions are: http://training.esri.com/gateway/index.cfm?fa=catalog.webCourseDetail&courseid=2498 @btecinic Once you buy full ArcGIS Online subscription or start up a trial subscription you will receive an email that will let you activate the subscription. I would also recommend checking out the ArcGIS Online forums and posting your questions for subscription start up and setup there. Hope this helps you out. Russ ... View more

Hey Mike, The Collector app can only be accessed by users within a AGOL Organization and Portal account. I just set up a test trial account and I was able to login with that account once my organization was set up. Make sure your global account you are using is now a user, publisher or admin within the trial org you have set up. Cheers Russ ... View more