Latest Contributions by RussRoberts

Can you resave the maps and see if they are loaded in the app? Thanks Russ ... View more

We have some issues with iOS 7 and we are working on updating both apps to add support for this version of the iOS. If you could find out what version of iOS the device is running that will help us out. Thanks Russ ... View more

The Collector app will be released towards the end of October. The ArcGIS for iOS app currently does not have a set release date but I will update this thread when I do have a date. Cheers Russ ... View more

The current released versions of the ArcGIS for iOS app and the iOS Collector app do not fully support Portal 10.2. The upcoming update to the Collector app will include Portal 10.2 support. As a work around if you take your portal service item that is not displaying in the map and if you share it with your entire portal the layer will load in the map. The ArcGIS for iOS app will also have 10.2 portal support in its next update as well. Cheers Russ ... View more

Can you share the map and I can take a look and see if I can repro the issue. Thanks Russ ... View more

If you and PM me the details to an account I could use to see this issue that would be great. Then I can see if I can repro this with just your org. Thanks Russ ... View more

I cannot repro your issue. Have you tried signing out and signing back in and seeing the same results? Russ ... View more

I can't reproduce this issue on my iPhone 5 running 7.0. Can you share your map with me and I can check it out and try to reproduce the crash. Thanks Russ ... View more

Are there any point features in the map? The current version of Collector only supports point features for editing. In our upcoming update we will have full support of lines and polygons & gps streaming. ... View more

Can you take a screen grab of the map you are trying to use in the Collector app and post it on this thread? Thanks Russ ... View more

Yup this is a known issue in the recent update. I will be updating the original thread on the Apps forum when the issue has been fixed. You can check back here: http://forums.arcgis.com/threads/91089-ipad-app-Changing-basemaps-causes-Pop-ups-not-to-work Cheers Russ ... View more

Can you try the sample maps under try it now and see if the collect button shows up. Can you take a screen grab and post it in this thread so I can see what tools are loading. Thanks Russ ... View more

You can use a date field and configure the popup in AGOL to display the time inside the date field and then you can set the time in the apps. Russ ... View more

Is there anywhere that outlines the extra steps needed to take the information that was collected and sync it with ArcMap? In 10.1 & 10.2 you can sign into ArcMap with your Subscription account. Then you can bring your hosted feature service into the content panel and right click on the service and under Edit Features you will see "Create Local Copy for Editing" this will create a local geodatabase under your default ArcGIS folder. In 10.2 you are able to pull down attachments as well when following this workflow. You can also export your hosted service from AGOL as shapefile and CSV from the item page or you can run on the analysis tools in your web map and export that service out as a zipped gdb into your My Content of AGOL. here is some documentation on the Create Local Copy: http://resources.arcgis.com/en/help/main/10.2/index.html#//01m60000004s000000 Russ ... View more

Yes, the app works with AGOL Subscription accounts and Portal for ArcGIS accounts. Russ ... View more