Latest Contributions by CraigGillgrass

‎02-27-2018

Hi Peter, A few things will happen when the phone no longer has a network connection: - Workforce will present the Worker's last known location on the map - you're correct that it will appear like the Worker has not moved for a period of time. - Workforce will also display the last known status of the Worker; i.e. Working, Not Working, On Break and the color associated with that status. - On the Workers tab in Workforce, under the Worker, you'll see an indication of how long it's been since we last received an update from Workforce on the Worker's phone. This is to give the Dispatcher an idea if the Worker's status and location are stale; as they would be if they had lost network connection or if the phone died. Let me know if this answers your question, Craig

‎02-27-2018

Hello Dawn, This ability was added and is in Workforce. If you've configured the Dispatcher web map with the ability to search for the field; Workforce will search those same fields. A few things to confirm: - Check that you've changed the Dispatcher and not the Worker web map - On the Details page for the Dispatcher web map, under Settings, scroll to the bottom and ensure that you've enabled Find Locations By Layer and configured the layer and fields you'd like to use for search. Craig

‎02-26-2018

Hi Michelle, Thanks for bringing this to our attention, we can reproduce it and are looking at it now. Craig

‎02-22-2018

Hi Michelle, I haven't seen or heard of any other reports like this. Do you know when this started happening? I can take a look at the issue, if you want to invite me to your Project. You can DM me with the details if you're interested in me looking at this. Craig

‎02-22-2018

Hi Mike, Good question - the ability to pass the GlobalID of the assignment to Collector or Survey123 will provide a way to establish a loose coupling from the Assignment to the feature\survey. There's no relationship class or Geodatabase relationship that is established. This capability is simply a way to relate back from the feature\survey to the assignment using a unique attribute (in this case GlobalID) so that you do not need to simply rely on coincident location. Craig

‎02-22-2018

Hi Tori, Yes, this is in our backlog and I've added your information to the issue. There are other techniques that sites use for the management of projects to allow multiple people to administer them; although they're not ideal such as sharing the Project Owner's password while that person is out. I know that's not a great solution or one that may not be possible in your situation. There are other ways to handle this; by transferring ownership, but that seems a little too heavy handed for your scenario. Craig

‎02-22-2018

Hi Tori, Thanks for the feedback on the updates. We'd love to hear how you're planning on using Explorer with Workforce so we can add more content to our doc with real-world examples. You can reply here or DM me with them if you're able to. Now there is a countdown on self assign!! So I guess if we try to figure out a backwards way to self assign it will just appear, right!?!?!?! This is in our backlog and is currently in our roadmap for 2018. Craig

‎02-20-2018

Hi Derek, The Assignment Type will still have in use when it's used by an Assignment; I'm guessing you have some Canceled assignments that reference the Assignment Type. The easiest way to check this is to use ArcGIS Online to look at the Assignments feature service; you should be able to apply a filter to only display assignments with the Type you need to remove. Craig

‎02-20-2018

Hi Derek, I'd like to take this discussion offline so we can dig into the requirements. I'll send you DM through Geonet so we can set something up. Craig

‎02-16-2018

Hi Derek, thanks for your question. Unfortunately, the removal or customization of Assignment status value is not something we support in Workforce. But, it is in our backlog to consider at a future release. It looks like you'd like to remove the values; In Progress, Declined and Paused. Can you go into any detail on why you'd like to remove these and what the use case is around that? Some of these values are associated with workflows in Workforce; i.e. the Declined status allows a Worker to indicate why the work cannot be done. thanks, Craig

‎02-15-2018

Hi Patrick, It's on our roadmap for 2018. We're tentatively planning it for around User Conference. I've got your details in our Offline issue in the Workforce repo, so you'll be hearing from us as we get closer to having something to test. Craig

‎02-14-2018

Hi Graeme, Thanks for clarifying. Let me add this to our list, we've discussed a few focused enhancements to make it easier to use the Workforce web app on mobile devices for Dispatchers - this could be one the enhancements we add. Craig

‎02-14-2018

Hello Michelle, We plan to include the ability for the Work Order ID field to be pre-populated based on expression in our roadmap; we're working with other areas of the ArcGIS platform on this. One technique I have seen used for sites who need this ability is to use a Python script to populate the Work Order ID field at regular intervals (i.e. every 5 mins) for assignments after they are created. Craig

‎02-14-2018

Graeme, While the Dispatchers are stored in a feature layer, the ability to assign them a location and them display them on a map is not something that is not on our roadmap at this time. Could you expand on the need to view the Dispatcher's location when in the field? Who needs to see their location? Other Dispatchers? Workers in the Workforce Project? Or the Supervisor/Manager of the Dispatcher? Or someone else in the organization. thanks,

‎02-13-2018

Hi Kadin, Thanks for your feedback - we'd love to hear how you're planning on integrating Explorer with Workforce so we have more real-world examples of it. Feel free to send me a direct message or email. ArcGIS Online recently added the ability for Administrators and Owners to append data to layers in existing hosted feature layers without needing to overwrite the entire hosted feature layer. We're working with that team to support this for Workforce. So yes, this is coming but will be supported through ArcGIS Online. Craig

Online Status	Offline
Date Last Visited	yesterday

My Ideas

Latest Contributions by CraigGillgrass

Re: Mobile worker location icon colour

Re: Location search in Workforce Manager

Re: Workforce is acting weird - completed assignments day/time wrong

Re: Workforce is acting weird - completed assignments day/time wrong

Re: Workforce for ArcGIS (Web) just updated!

Re: Workforce for ArcGIS (Web) just updated!

Re: Workforce for ArcGIS (Web) just updated!

Re: How can you remove Assignment Types that are marked as "In Use" in Workforce?

Re: Can you edit the worker status options in Workforce?

Re: Can you edit the worker status options in Workforce?

Re: Workforce Offline Use

Re: Dispatcher web page with geolocation

Re: Work Order ID Integration?

Re: Dispatcher web page with geolocation

Re: Workforce for ArcGIS (Web) just updated!

Re: Experience Builder Edit Widget Problems After ...

Re: Multiple Choice form question becomes Text Inp...

Re: Multiple Choice form question becomes Text Inp...

Re: Experience Builder Edit Widget Problems After ...

Re: Merge Tool In Edit Widget