Latest Contributions by CraigGillgrass

Hi Chris, We have not seen this behavior.  Nothing in Workforce changed for this recent Online release, so what you're seeing may be unrelated to Workforce. I think the quickest way to track this down is to contact Tech Support, as this might be unrelated to Workforce. Craig ... View more

Alex, Correct, this is a known issue in Android that we're working on resolving When can we expect a new version of Workforce? We're planning on the next version of Workforce towards the end of Q1, 2019. Is there a roadmap kept up anywhere publicly? We have a sneak peak section on our doc site: General FAQ—Workforce for ArcGIS | ArcGIS  ... View more

Andy, Allowing multiple workers to be assigned to a single assignment is in our backlog, but is not assigned to an upcoming release. In your example for Public Works - does every person in the crew have a mobile device?  And would the expectation be that, each one of those workers would edit the same the Assignment in Workforce? ... View more

Hi Craig, thanks for the feedback on Workforce. If you click on the Workers tab and look under the Worker's badge or initials on the left side of the Workers tab, underneath it is an indication of how long it has been since the Worker has moved or been heard from.  This doesn't give an indication of whether they are connected or using the Workforce Project. Hopefully, this helps with requirement you've listed above.  If not, please let me know. Craig Gillgrass esri ... View more

Alex, We really appreciate the feedback. Being able to create new records in related tables is in our backlog to tackle. One your request for assignment features to inherit certain attributes from the point feature they were created from; what are your requirements for where the field mapping between Assignments and features should be specified? Is this a field mapping that is defined for the entire Assignment feature layer? Or, is the field mapping specific to each Assignment Type? thanks, Craig ... View more

Thanks Eric, Does this apply to all Workers in your Workforce Projects?  Or, are there some Workers, i.e. Field Crew Chiefs, whose location can be tracked? One point to consider - we use the Worker's location update to determine whether the Worker information (i.e. status and location) are stale and not up to date.  This can happen when a Worker force kills the app, Workforce does not have the opportunity to update the Worker's status in the service. Providing a way to disable Worker location updates is something we could investigate adding to Workforce, but wouldn't be in the next release.  If you can point me to any documentation or government regulations that a Worker's location cannot be tracked, that would help us to prioritize this work. Craig ... View more

Hi Eric, You can do this on the device by disabling Location Services for Workforce. There is no way to do this through a configuration within a Workforce Project. Can you add some context for the requirement to disable GPS tracking for Worker locations?  Assuming you still want to know the status of Workers. Craig ... View more

Sum from an offline discussion with Lane. Workforce search capability supports searching on Layers defined in the Dispatcher web map - however, unlike the ArcGIS Map Viewer, it does not support Suggestions on those layers. In order for the Search to be performed, the user need to hit Enter / Return to perform the search. We are looking at changing this for an upcoming release of Workforce to being it inline with the Map Viewer capability. ... View more

Hello and thanks for your request for Workforce. We do have it in our backlog to allow for Worker assignment to be driven from a polygon layer.  That issue is not currently assigned to a release.  But, we do not have any plans to add the Smart Editor widget to Workforce. We also have in our backlog an issue to provide more capabilities for transferring information to an assignment when created from a feature, however, it is not assigned to a release at this time.   Craig ... View more

Riley, Is there a way to write a python script to have the ability to add multiple people to one assignment Not at this time. This is in our backlog, but it's not assigned to a release, so I do not have an estimation on when / if we would get to this functionality and to update the Workforce for ArcGIS module to add “assets”? Can you clarify what you mean by "adding assets"?   thanks, Craig ... View more

Chris, In addition to Aaron's comment, I'll also add that - we do plan to review the bulk assignment creation within Workforce in an upcoming release.  This will not be part of our next release, but it is in the backlog. Craig ... View more

Lane, I sent you a DM with other questions. ... View more

Lane, We're looking into this issue but haven't had any success in reproducing it to date. If you can invite my craig_sp user to your project, as Adam did above, I can try and reproduce it.  You need to invite me to the project as a Dispatcher, my named user is craig_sp ... View more

Hello, this issue is in our backlog to address, but is not currently assigned to a release but it will be reconsidered following our upcoming Workforce release which has Offline support. Craig ... View more

Meenu, Thanks for sending this information.  It appears that you can create the Workforce Project, but when you try to open the project, it never completes.  Is that correct? Have you added any other layers to the Dispatcher web map? What browser are you using and have you tried with other browsers? thanks, ... View more