Latest Contributions by CraigGillgrass

Hi Eric, You can do this on the device by disabling Location Services for Workforce. There is no way to do this through a configuration within a Workforce Project. Can you add some context for the requirement to disable GPS tracking for Worker locations?  Assuming you still want to know the status of Workers. Craig ... View more

Sum from an offline discussion with Lane. Workforce search capability supports searching on Layers defined in the Dispatcher web map - however, unlike the ArcGIS Map Viewer, it does not support Suggestions on those layers. In order for the Search to be performed, the user need to hit Enter / Return to perform the search. We are looking at changing this for an upcoming release of Workforce to being it inline with the Map Viewer capability. ... View more

Hello and thanks for your request for Workforce. We do have it in our backlog to allow for Worker assignment to be driven from a polygon layer.  That issue is not currently assigned to a release.  But, we do not have any plans to add the Smart Editor widget to Workforce. We also have in our backlog an issue to provide more capabilities for transferring information to an assignment when created from a feature, however, it is not assigned to a release at this time.   Craig ... View more

Riley, Is there a way to write a python script to have the ability to add multiple people to one assignment Not at this time. This is in our backlog, but it's not assigned to a release, so I do not have an estimation on when / if we would get to this functionality and to update the Workforce for ArcGIS module to add “assets”? Can you clarify what you mean by "adding assets"?   thanks, Craig ... View more

Chris, In addition to Aaron's comment, I'll also add that - we do plan to review the bulk assignment creation within Workforce in an upcoming release.  This will not be part of our next release, but it is in the backlog. Craig ... View more

Lane, I sent you a DM with other questions. ... View more

Lane, We're looking into this issue but haven't had any success in reproducing it to date. If you can invite my craig_sp user to your project, as Adam did above, I can try and reproduce it.  You need to invite me to the project as a Dispatcher, my named user is craig_sp ... View more

Hello, this issue is in our backlog to address, but is not currently assigned to a release but it will be reconsidered following our upcoming Workforce release which has Offline support. Craig ... View more

Meenu, Thanks for sending this information.  It appears that you can create the Workforce Project, but when you try to open the project, it never completes.  Is that correct? Have you added any other layers to the Dispatcher web map? What browser are you using and have you tried with other browsers? thanks, ... View more

Hello Meenu, What release is your Portal? Are you seeing the exact same error as Ryan was above?  Can you send a screenshot? thanks, ... View more

Eric, This is not supported within Workforce.  We have an issue in our backlog to allow the labels for Priorities to be updated but we do not have any plans to support the addition of new values for a Priority. It would help to understand the use case for this, if you could go into a bit of detail. thanks, Craig ... View more

Aaron, Workforce will update your location whether the app is visible; i.e. the app is in the Foreground on your device or in the Background.  However, the app does need to be running in order to record a location. Craig ... View more

Scott, Joe, This is outlined in one of our FAQs: What privileges are required to use Workforce? Craig ... View more

Scott, very extensive reply, thank you for taking the time to get this documented. You've outlined a number of requests, some of which we're considering for Workforce (e.g. the Worker being able to view unassigned work and assign it to themselves or pick it up), others which are in out backlog but are not assigned to any upcoming release (the idea of assigning work based on areas/zones) and some which are not in our roadmap (the idea that Workers can view the assignments of other Workers). It is tough to go into details on the forum for such an extensive list.  Happy to go into more detail offline on your use cases and what you are looking for - if you want to DM me we can set up a time for a call. Craig ... View more

It would also be good for workers to see all of the assignments, not just theirs. Can you go into some detail on this request?  Why do Workers need to see all the assignments?  Should they also be able to see Assignments assigned to other Workers?  And if so, are these read-only? Or can they re-assign one of these?  Should all your workers be able to do this? thanks, Craig ... View more