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DerekLaw
Esri Esteemed Contributor
since
07-04-2014
a week ago
4649
Posts created
1268
Kudos given
385
Solutions
3119
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by DerekLaw
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Hi @MichaelJenkins, > How do we determine the version for ArcGIS Monitor Agent? You can check the AM Agent versions in the ArcGIS Monitor web app under the Monitoring page > Agents subtab. Hope this helps,
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01-13-2026
06:16 PM
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ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. It is designed to help administrators and managers ensure their ArcGIS Enterprise deployments are working efficiently by reducing and preventing system downtime, resulting in operational cost savings. Register and attend the fifth user group meeting, where 2 technical consultants who work in Esri Professional Services (PS) will discuss their experiences using ArcGIS Monitor and highlight key performance indicators (KPIs) for managing and optimizing enterprise GIS deployments. ArcGIS Monitor User Group Meeting #5 - Feb 4, 2026
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01-12-2026
09:35 AM
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The Esri FedGIS 2026 conference will be held in Washington, DC on Feb 10-11. It is the premier geospatial professional development event for government. Learn more about the event and register for it here. ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. Learn more about ArcGIS Monitor at FedGIS, by attending this session: ArcGIS Monitor: Observability for Your Mission-Critical GIS Operations Wed Feb 11 at 11:00 am EST | Room 144C, WEWCC As federal agencies continue to expand their ArcGIS deployments, ensuring system performance and scalability becomes increasingly challenging. ArcGIS Monitor proactively identifies issues such as slow services, resource bottlenecks, and system outages before they impact mission-critical functions. Learn about analysis views and alerts on system resources, response times and service availability, as well as graphs that show relationships for components and their dependencies. If you would like to meet to discuss ArcGIS Monitor and/or would like to share your product feedback, please reach out to Derek Law ([email protected]) and we can set-up a meeting during the conference. Hope to see you there!
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01-12-2026
09:24 AM
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Hi @SamPienaar, Please open a case with Esri Tech Support so they can check your system environments and take a closer look.
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01-09-2026
03:22 PM
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Hi @IrisHadarStltd, > Is there an ESRI Demo Site for 2025.1? No, we don't have a public demo site for ArcGIS Monitor. Sorry.
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12-28-2025
07:30 PM
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Hi @YRP_GIS, I realize you posted this question over a year ago, but this just came to my attention - so I am posting a reply in case other community members see this thread. > .... if ArcGIS Monitor is able to track if a user has clicked on a pop-up in a Dashboard or Experience Builder application? ArcGIS Monitor does not currently track this behavior. ArcGIS Monitor collects metrics on ArcGIS Enterprise system health, performance, and resource usage - for ArcGIS and its infrastructure. It does not collect detailed usage within a web app like ArcGIS Dashboard of ArcGIS Experience Builder app. Sorry. Hope this helps,
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12-28-2025
07:49 AM
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ArcGIS Monitor offers the ability to send email notifications and/or trigger a webhook when an alert triggers on an observed metric. This blog by @HIROAKIYUHARA from Esri Japan provides instructions on how to configure notifications in Monitor. It is written in Japanese but can be easily translated within Chrome web browser. Receive ArcGIS Monitor alert notifications by email! Easy-to-understand setup instructions
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12-28-2025
07:15 AM
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ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. It is designed to help administrators and managers ensure their ArcGIS Enterprise deployments are working efficiently by reducing and preventing system downtime, resulting in operational cost savings. If you’re currently using ArcGIS Enterprise in your day-to-day work and want a way to optimize your deployments performance and health, then this blog is for you. Great introductory blog by @JustinBrassard from Esri Canada. What is ArcGIS Monitor? A beginner’s overview Additionally, in ArcGIS Monitor 2025.1 (the latest release) you can visualize relationships and dependencies of your enterprise GIS assets using component relationship graphs. Learn more in this blog.
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12-28-2025
07:06 AM
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Hi @WalterSimonazzi_VicPol, > Is there a way to configure Monitor to track this service and alert us when it is not functioning as expected? This is difficult to assess, as it will depend on what the SOE does. A guess is that it does something which prevents data being properly written to the ArcGIS Server usage reports - which is partly where ArcGIS Monitor gets some metrics. Please contact Esri Tech Support and open a case so they can help investigate further. Hope this helps,
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12-19-2025
08:20 AM
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Hi @MichaelBartlett, The behavior you're seeing is expected. > 1) When I go to My.esri.com to download the software, the Agent is labeled 2025.1.1 "ArcGIS Monitor Agent (Windows) 2025.1.1" but the ArcGIS Server exe's do not "ArcGIS Monitor Server (Windows)" For the ArcGIS Monitor 2025.1.1 patch, we only released an update for ArcGIS Monitor Agent. There was no update for ArcGIS Monitor Server. > 2) Then when I installed the ArcGIS Monitor Server, and go to Administration, Licensing. The license just says "25.0" FYI, the ArcGIS Monitor license file is only updated at every major release (e.g., 2024, 2025, 2026, etc.). It is not updated for minor or patch releases (e.g., 2025.1, 2025.1.1, etc.) > They make it a big deal in the documentation that the server and the agent need to match The statement refers to same major/minor release version of Monitor, not patches. We will work on improving the help documentation. > ... but as far as I can tell there is no way to see what version of Monitor you are using. You can check which release of ArcGIS Monitor you're using by logging into the web app, then clicking your profile in the upper right corner of the app. The release version will be shown underneath the account name. You can also check the Agent versions under the Monitoring page > Agents subtab. Hope this helps,
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12-19-2025
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ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. It is designed to help administrators and managers ensure their ArcGIS Enterprise deployments are working efficiently by reducing and preventing system downtime, resulting in operational cost savings. If you’re currently using ArcGIS Enterprise in your day-to-day work and want a way to optimize your deployments performance and health, then this blog is for you. Great introductory blog by @JustinBrassard from Esri Canada. What is ArcGIS Monitor? A beginner’s overview Additionally, in ArcGIS Monitor 2025.1 (the latest release) you can visualize relationships and dependencies of your enterprise GIS assets using component relationship graphs. Learn more in this blog.
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12-18-2025
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Hi @GrantSmith122 , Please contact Esri Tech Support and open a case so they can help you investigate your upgrade issue. It's difficult to assist without getting more detailed information about exactly what you did to perform the upgrade process. > Is that a database parameter that I need to remove before upgrading? Nope this is not part of the upgrade process.
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12-18-2025
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FYI, An ArcGIS Monitor 2025.1.1 patch for ArcGIS Monitor Agent was released on Dec 11, 2025 that addresses this issue. Hope this helps,
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12-15-2025
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Hi @DavidColey, > I do not see the specific issue I reported on initially in the release notes for 2025.1 In my previous post, I said there was a workaround for your reported issue and two feature enhancements have been logged to help address it. These have been added to the Dev backlog. I did NOT say the issue was fixed in the Monitor 2025.1 release, so it is not listed in the release notes. Hope this helps,
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12-10-2025
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Hi @GavinCollins1, From Esri Tech Support case 03926364, we identified BUG-000157186 for ArcGIS Monitor. There is a workaround and two feature enhancements were created for ArcGIS Monitor. ENH-000168870 - Provide the ability to generate metrics for Shared Instances (DynamicMappingHost) under ArcGIS Server Manager usage Statistics. ENH-000172351 - ArcGIS Monitor does not collect metrics from the DynamicMappingHost service. Please open a case with Esri Tech Support so we have more information and also prioritize the feature enhancement request. Hope this helps,
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12-09-2025
02:34 PM
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My kudoed posts
| Title | Kudos | Posted |
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| 2 | 2 weeks ago | |
| 2 | 2 weeks ago | |
| 2 | 2 weeks ago | |
| 1 | 07-02-2026 11:07 AM | |
| 2 | 07-06-2026 08:14 AM |
Activity Feed
- Got a Kudo for Re: Roadmap to Get Started with ArcGIS Enterprise. Thursday
- Got a Kudo for Re: Roadmap to Get Started with ArcGIS Enterprise. a week ago
- Kudoed Re: Monitor Losing Connection for Pam-Pritchett. a week ago
- Posted Re: Error Message - Failed to create the metric on ArcGIS Monitor Questions. a week ago
- Got a Kudo for What new ArcGIS Enterprise administrators need to see first - by Onneer. a week ago
- Got a Kudo for What new ArcGIS Enterprise administrators need to see first - by Onneer. a week ago
- Got a Kudo for What new ArcGIS Enterprise administrators need to see first - by Onneer. a week ago
- Got a Kudo for What new ArcGIS Enterprise administrators need to see first - by Onneer. 2 weeks ago
- Posted Re: Roadmap to Get Started with ArcGIS Enterprise on ArcGIS Enterprise Questions. 2 weeks ago
- Posted What new ArcGIS Enterprise administrators need to see first - by Onneer on ArcGIS Enterprise Blog. 2 weeks ago
- Posted What new ArcGIS Enterprise administrators need to see first - by Onneer on ArcGIS Monitor Blog. 2 weeks ago
- Posted Re: MAGIC Webinar: ArcGIS Monitor Webhook Messages to your Favorite Chat Software on ArcGIS Monitor Blog. 2 weeks ago
- Posted Re: No Active Sessions for Portal on ArcGIS Monitor Questions. 2 weeks ago
- Kudoed Re: ArcGIS Monitor in the Esri Store for AdamHough45. 2 weeks ago
- Kudoed Re: Failed to parse an arcsoc service name due to unexpected structure - cannot assign metric to service component for MichaelOlkin1. 2 weeks ago
- Posted Re: Error Message - Failed to create the metric on ArcGIS Monitor Questions. 2 weeks ago
- Posted Re: Get all service information from Server Admin - Status changed to: Needs Clarification on ArcGIS Monitor Ideas. 2 weeks ago
- Posted Re: Monitor Losing Connection on ArcGIS Monitor Questions. 2 weeks ago
- Kudoed Re: 'Resolved' Alerts not clearing for Chris_Schofield. 2 weeks ago
- Posted Re: Enterprise portal Web App and Web Map usage metrics in ArcGIS Monitor 2026.0 on ArcGIS Enterprise Blog. 4 weeks ago
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