Latest Contributions by DerekLaw

Hi @GavinCollins1, From Esri Tech Support case 03926364, we identified BUG-000157186 for ArcGIS Monitor. There is a workaround and two feature enhancements were created for ArcGIS Monitor. ENH-000168870 - Provide the ability to generate metrics for Shared Instances (DynamicMappingHost) under ArcGIS Server Manager usage Statistics. ENH-000172351 - ArcGIS Monitor does not collect metrics from the DynamicMappingHost service. Please open a case with Esri Tech Support so we have more information and also prioritize the feature enhancement request. Hope this helps,

ArcGIS Monitor User Group Meeting #5 - Feb 4, 2026

ArcGIS Monitor optimizes your ArcGIS Enterprise implementation by collecting key metrics on health, performance, and usage. This is the fifth ArcGIS Monitor user group meeting! Wed Feb 4, 2025 | 9 am (Pacific time) Register today What to expect: In the fifth user group meeting, two technical consultants who work in Esri Professional Services (PS) will discuss their experiences using ArcGIS Monitor and highlight key performance indicators (KPIs) for managing and optimizing enterprise GIS deployments. Attendees should have a solid foundation in ArcGIS Enterprise and working knowledge of ArcGIS Monitor. Meet our guest speakers: Erin Richmond, Senior Technical Consultant, Esri PS Erin specializes in enterprise GIS and observability solutions. With expertise in ArcGIS Monitor, she works on strategic implementations that enhance system performance, reliability, and governance across complex environments. She has guided numerous organizations through Monitor installations, dashboard creation, and alerting strategies, helping teams proactively manage infrastructure and align monitoring practices with operational goals. Emily Schaefer, Technical Consultant, Esri PS Emily focuses on ArcGIS Enterprise and ArcGIS Monitor implementations. She works with customers to install, upgrade, and configure both products. Her interests lie in understanding system infrastructure and evaluating system performance for which ArcGIS Monitor is a valuable tool. Join us to learn from and connect with fellow ArcGIS Monitor users. We look forward to seeing you there!

Hi @NCOneMap, > All Agent installations or just the one on the Monitor Server machine? You would only need to install the ArcGIS Monitor 2025.1.1 patch for AM Agents that are running on ArcGIS Server component host machines/VMs. Hope this helps,

Hi @SGTomlins, FYI, Josh is currently out of office and will not return back to work until mid-January. @TylerTheobald and @SGTomlins, Please contact Esri Tech Support and open a case so they can help investigate your issue.

Hi @MikaelJ, > When we can expect this to be patched? Please see my latest post at the end of this thread. > This breaks all of the monitoring in my deployment. As far as we're aware, this issue only causes data to not be collected from ArcGIS Server components. It does not affect other components. If you are seeing something else, please contact Esri Tech Support so they can investigate further. Hope this helps,

All, We have a fix for BUG-000181273 and we will be releasing the ArcGIS Monitor 2025.1.1 patch on Dec 11, 2025 - next week. It is only for ArcGIS Monitor Agent. Thank you for your patience and apologies again for the inconvenience.

Hi @MichelleAlley and @Craig_Lunde, Please contact Esri Tech Support and open a case. If we can get a valid reproducible case, then we can investigate and help resolve your issue.

Hi @AnasKanaan, Please review the discussion in this other similar topic thread, ArcGIS Monitor 2025.1: Service metrics not being collected We are aware of the issue and working on a fix. Hope this helps,

All: 1. FYI, ArcGIS Monitor 2025.1 uses the same license file as Monitor 2025.0 - there was no license file update. This issue does not relate to the Monitor license file. 2. As far as we're aware, this issue only affects customers who have a perpetual ArcGIS Enterprise license file (it does not matter which release). If you have a term ArcGIS Enterprise license file, you are not affected. 3. We've identified the issue (based on the Tech Support cases) and the team is working on a fix. We think it's just ArcGIS Monitor Agent that needs a fix. Apologies for the inconvenience on this regression. I will update this thread when I have news to share.

HI @MichelleAlley, Thanks for confirming you're working with the ArcGIS relational Data Store. One last thing to check: have you set the enablessl option to true? https://doc.arcgis.com/en/monitor/latest/get-started/windows/register-arcgis-data-store.htm (see item 2 on this prerequisites list) If yes, then please contact Esri Tech Support so they can help investigate further. Hope this helps,

Hi @MichelleAlley, Is this ArcGIS Data Store relational or configured for something else?

@ReeseFacendini_MadCo - Thanks for opening a case with Esri Tech Support on this issue. @AdministratörHolmen - If you haven't already, can you please open a case with Esri Tech Support? We are actively investigating this issue, but we're unsure if this has to do with the permanent ArcGIS Server license file or something else.

ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. It is designed to help administrators and managers ensure their ArcGIS Enterprise deployments are working efficiently by reducing and preventing system downtime, resulting in operational cost savings. ArcGIS Monitor 2025.1 includes two new features to help administrators better manage their enterprise GIS deployments: Component relationship graphs - Visualize relationships and dependencies of your enterprise GIS assets Custom database query monitoring - Apply custom SQL queries to database/geodatabase components Learn more in the What's New in ArcGIS Monitor 2025.1 release blog.

Hi @N8-CORR, Can you please provide more information, What release of ArcGIS Monitor are you using? Is this a brand new installation? or an existing Monitor instance? If an existing instance, is Monitor collecting metrics for other components and you just added a new host component and it's not collecting metrics for just this host? Anything unique about this host, is it in the same domain as Monitor? or perhaps something else? -

The Esri European Developer & Technology Summit 2025 will be held in Frankfurt, Germany on Nov 18-20. This 3-day event is designed for geospatial professionals to learn about applying GIS and location technology using ArcGIS technology. Learn more about the event here. To learn more about ArcGIS Monitor, attend the technical presentation: ArcGIS Monitor: Observability in Practice Effectively managing and operating systems requires that staff and responsible teams have access to information about how the systems are running. This is referred to as the observability of a system, and well-architected systems take observability seriously. In this session, we will look at observing ArcGIS systems in practice using ArcGIS Monitor — a comprehensive tool designed to collect, analyze, and optimize the health of your enterprise GIS system and its underlying infrastructure. Come see what ArcGIS Monitor can do!

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My Ideas

Latest Contributions by DerekLaw

Re: Monitor 2025 Map Image Services in shared instance all reading at 100% when in use

ArcGIS Monitor User Group Meeting #5 - Feb 4, 2026

Re: ArcGIS Monitor 2025.1: Service metrics not being collected

Re: Ghost Connectivity alerts

Re: ArcGIS Monitor 2025.1: Service metrics not being collected

Re: ArcGIS Monitor 2025.1: Service metrics not being collected

Re: ArcGIS Monitor 2025.0.1 - Datastore not collecting metrics

Re: ArcGIS Monitor 2025.1 fails to collect ArcGIS Server Metrics

Re: ArcGIS Monitor 2025.1: Service metrics not being collected

Re: ArcGIS Monitor 2025.0.1 - Datastore not collecting metrics

Re: ArcGIS Monitor 2025.0.1 - Datastore not collecting metrics

Re: ArcGIS Monitor 2025.1: Service metrics not being collected

What’s New in ArcGIS Monitor 2025.1

Re: Incorrect metrics for sqlserver.exe process

ArcGIS Monitor at Esri European Developer & Technology Summit 2025

Re: ArcGIS Monitor 2025.1: Service metrics not bei...

ArcGIS Monitor User Group Meeting #5 - Feb 4, 2026

Re: ArcGIS Monitor 2025.1: Service metrics not bei...

Re: ArcGIS Monitor 2025.1: Service metrics not bei...

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Esri Forestry Group (EFG)