Latest Contributions by DerekLaw

‎12-05-2025

Hi @NCOneMap, > All Agent installations or just the one on the Monitor Server machine? You would only need to install the ArcGIS Monitor 2025.1.1 patch for AM Agents that are running on ArcGIS Server component host machines/VMs. Hope this helps,

‎12-05-2025

Hi @SGTomlins, FYI, Josh is currently out of office and will not return back to work until mid-January. @TylerTheobald and @SGTomlins, Please contact Esri Tech Support and open a case so they can help investigate your issue.

‎12-03-2025

Hi @MikaelJ, > When we can expect this to be patched? Please see my latest post at the end of this thread. > This breaks all of the monitoring in my deployment. As far as we're aware, this issue only causes data to not be collected from ArcGIS Server components. It does not affect other components. If you are seeing something else, please contact Esri Tech Support so they can investigate further. Hope this helps,

‎12-03-2025

All, We have a fix for BUG-000181273 and we will be releasing the ArcGIS Monitor 2025.1.1 patch on Dec 11, 2025 - next week. It is only for ArcGIS Monitor Agent. Thank you for your patience and apologies again for the inconvenience.

‎12-03-2025

Hi @MichelleAlley and @Craig_Lunde, Please contact Esri Tech Support and open a case. If we can get a valid reproducible case, then we can investigate and help resolve your issue.

‎11-28-2025

Hi @AnasKanaan, Please review the discussion in this other similar topic thread, ArcGIS Monitor 2025.1: Service metrics not being collected We are aware of the issue and working on a fix. Hope this helps,

‎11-26-2025

All: 1. FYI, ArcGIS Monitor 2025.1 uses the same license file as Monitor 2025.0 - there was no license file update. This issue does not relate to the Monitor license file. 2. As far as we're aware, this issue only affects customers who have a perpetual ArcGIS Enterprise license file (it does not matter which release). If you have a term ArcGIS Enterprise license file, you are not affected. 3. We've identified the issue (based on the Tech Support cases) and the team is working on a fix. We think it's just ArcGIS Monitor Agent that needs a fix. Apologies for the inconvenience on this regression. I will update this thread when I have news to share.

‎11-26-2025

HI @MichelleAlley, Thanks for confirming you're working with the ArcGIS relational Data Store. One last thing to check: have you set the enablessl option to true? https://doc.arcgis.com/en/monitor/latest/get-started/windows/register-arcgis-data-store.htm (see item 2 on this prerequisites list) If yes, then please contact Esri Tech Support so they can help investigate further. Hope this helps,

‎11-24-2025

Hi @MichelleAlley, Is this ArcGIS Data Store relational or configured for something else?

‎11-24-2025

@ReeseFacendini_MadCo - Thanks for opening a case with Esri Tech Support on this issue. @AdministratörHolmen - If you haven't already, can you please open a case with Esri Tech Support? We are actively investigating this issue, but we're unsure if this has to do with the permanent ArcGIS Server license file or something else.

‎11-18-2025

ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. It is designed to help administrators and managers ensure their ArcGIS Enterprise deployments are working efficiently by reducing and preventing system downtime, resulting in operational cost savings. ArcGIS Monitor 2025.1 includes two new features to help administrators better manage their enterprise GIS deployments: Component relationship graphs - Visualize relationships and dependencies of your enterprise GIS assets Custom database query monitoring - Apply custom SQL queries to database/geodatabase components Learn more in the What's New in ArcGIS Monitor 2025.1 release blog.

‎11-14-2025

Hi @N8-CORR, Can you please provide more information, What release of ArcGIS Monitor are you using? Is this a brand new installation? or an existing Monitor instance? If an existing instance, is Monitor collecting metrics for other components and you just added a new host component and it's not collecting metrics for just this host? Anything unique about this host, is it in the same domain as Monitor? or perhaps something else? -

‎11-12-2025

The Esri European Developer & Technology Summit 2025 will be held in Frankfurt, Germany on Nov 18-20. This 3-day event is designed for geospatial professionals to learn about applying GIS and location technology using ArcGIS technology. Learn more about the event here. To learn more about ArcGIS Monitor, attend the technical presentation: ArcGIS Monitor: Observability in Practice Effectively managing and operating systems requires that staff and responsible teams have access to information about how the systems are running. This is referred to as the observability of a system, and well-architected systems take observability seriously. In this session, we will look at observing ArcGIS systems in practice using ArcGIS Monitor — a comprehensive tool designed to collect, analyze, and optimize the health of your enterprise GIS system and its underlying infrastructure. Come see what ArcGIS Monitor can do!

‎11-12-2025

Hi @Shawn_NG25, The behavior you're seeing is expected. ArcGIS Monitor only shows "Warning" & "Severe" log messages from ArcGIS Server components. It does not sync with the ArcGIS Server component log settings. > Need to understand why there is no sync between the log levels of the Site vs the registered component in Monitor? The intent is for ArcGIS Monitor to detect and identify errors that might occur in an ArcGIS Server component, hence why it only returns "Warning" & "Severe" log messages. Typically you might have multiple ArcGIS Server components registered with Monitor and collecting more detailed log information may overwhelm Monitor with too much logging info. Hope this helps,

‎10-30-2025

The Dallas Police Department’s GIS team struggled to maintain the reliability and performance of its enterprise GIS infrastructure, as frequent server downtime and performance issues threatened its critical law enforcement operations. Recognizing the system’s growing complexity and demands, they deployed ArcGIS Monitor to collect metrics on system health, performance, and usage to help manage and optimize their operations. Dallas Police Department Ensures Data Availability with ArcGIS Monitor

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My Ideas

Latest Contributions by DerekLaw

Re: ArcGIS Monitor 2025.1: Service metrics not being collected

Re: Ghost Connectivity alerts

Re: ArcGIS Monitor 2025.1: Service metrics not being collected

Re: ArcGIS Monitor 2025.1: Service metrics not being collected

Re: ArcGIS Monitor 2025.0.1 - Datastore not collecting metrics

Re: ArcGIS Monitor 2025.1 fails to collect ArcGIS Server Metrics

Re: ArcGIS Monitor 2025.1: Service metrics not being collected

Re: ArcGIS Monitor 2025.0.1 - Datastore not collecting metrics

Re: ArcGIS Monitor 2025.0.1 - Datastore not collecting metrics

Re: ArcGIS Monitor 2025.1: Service metrics not being collected

What’s New in ArcGIS Monitor 2025.1

Re: Incorrect metrics for sqlserver.exe process

ArcGIS Monitor at Esri European Developer & Technology Summit 2025

Re: ArcGIS Server Site log level and Monitor logs part of registered ArcGIS Server component do not match

Dallas Police Department - ArcGIS Monitor user story

ArcGIS Monitor at FedGIS 2026

KPIs for an Enterprise GIS

Re: ArcGIS Monitor 2025.0.1 - Datastore not collec...

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Re: ArcGIS Monitor 2025.0.1 - Datastore not collec...

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