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DerekLaw
Esri Esteemed Contributor
since
07-04-2014
a week ago
4649
Posts created
1268
Kudos given
385
Solutions
3119
Kudos received
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My Ideas
(0 Idea Submissions)Latest Contributions by DerekLaw
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ArcGIS Monitor optimizes your ArcGIS Enterprise implementation by collecting key metrics on health, performance, and usage. This is the fifth ArcGIS Monitor user group meeting! Wed Feb 4, 2025 | 9 am (Pacific time) Register today What to expect: In the fifth user group meeting, two technical consultants who work in Esri Professional Services (PS) will discuss their experiences using ArcGIS Monitor and highlight key performance indicators (KPIs) for managing and optimizing enterprise GIS deployments. Attendees should have a solid foundation in ArcGIS Enterprise and working knowledge of ArcGIS Monitor. Meet our guest speakers: Erin Richmond, Senior Technical Consultant, Esri PS Erin specializes in enterprise GIS and observability solutions. With expertise in ArcGIS Monitor, she works on strategic implementations that enhance system performance, reliability, and governance across complex environments. She has guided numerous organizations through Monitor installations, dashboard creation, and alerting strategies, helping teams proactively manage infrastructure and align monitoring practices with operational goals. Emily Schaefer, Technical Consultant, Esri PS Emily focuses on ArcGIS Enterprise and ArcGIS Monitor implementations. She works with customers to install, upgrade, and configure both products. Her interests lie in understanding system infrastructure and evaluating system performance for which ArcGIS Monitor is a valuable tool. Join us to learn from and connect with fellow ArcGIS Monitor users. We look forward to seeing you there!
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12-07-2025
04:14 PM
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Hi @NCOneMap, > All Agent installations or just the one on the Monitor Server machine? You would only need to install the ArcGIS Monitor 2025.1.1 patch for AM Agents that are running on ArcGIS Server component host machines/VMs. Hope this helps,
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12-05-2025
08:42 AM
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Hi @SGTomlins, FYI, Josh is currently out of office and will not return back to work until mid-January. @TylerTheobald and @SGTomlins, Please contact Esri Tech Support and open a case so they can help investigate your issue.
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12-05-2025
08:40 AM
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Hi @MikaelJ, > When we can expect this to be patched? Please see my latest post at the end of this thread. > This breaks all of the monitoring in my deployment. As far as we're aware, this issue only causes data to not be collected from ArcGIS Server components. It does not affect other components. If you are seeing something else, please contact Esri Tech Support so they can investigate further. Hope this helps,
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12-03-2025
07:45 PM
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All, We have a fix for BUG-000181273 and we will be releasing the ArcGIS Monitor 2025.1.1 patch on Dec 11, 2025 - next week. It is only for ArcGIS Monitor Agent. Thank you for your patience and apologies again for the inconvenience.
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12-03-2025
07:42 PM
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Hi @MichelleAlley and @Craig_Lunde, Please contact Esri Tech Support and open a case. If we can get a valid reproducible case, then we can investigate and help resolve your issue.
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12-03-2025
07:39 PM
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Hi @AnasKanaan, Please review the discussion in this other similar topic thread, ArcGIS Monitor 2025.1: Service metrics not being collected We are aware of the issue and working on a fix. Hope this helps,
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11-28-2025
07:38 AM
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All: 1. FYI, ArcGIS Monitor 2025.1 uses the same license file as Monitor 2025.0 - there was no license file update. This issue does not relate to the Monitor license file. 2. As far as we're aware, this issue only affects customers who have a perpetual ArcGIS Enterprise license file (it does not matter which release). If you have a term ArcGIS Enterprise license file, you are not affected. 3. We've identified the issue (based on the Tech Support cases) and the team is working on a fix. We think it's just ArcGIS Monitor Agent that needs a fix. Apologies for the inconvenience on this regression. I will update this thread when I have news to share.
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11-26-2025
07:24 AM
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HI @MichelleAlley, Thanks for confirming you're working with the ArcGIS relational Data Store. One last thing to check: have you set the enablessl option to true? https://doc.arcgis.com/en/monitor/latest/get-started/windows/register-arcgis-data-store.htm (see item 2 on this prerequisites list) If yes, then please contact Esri Tech Support so they can help investigate further. Hope this helps,
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11-26-2025
07:15 AM
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Hi @MichelleAlley, Is this ArcGIS Data Store relational or configured for something else?
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11-24-2025
08:00 AM
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@ReeseFacendini_MadCo - Thanks for opening a case with Esri Tech Support on this issue. @AdministratörHolmen - If you haven't already, can you please open a case with Esri Tech Support? We are actively investigating this issue, but we're unsure if this has to do with the permanent ArcGIS Server license file or something else.
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11-24-2025
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ArcGIS Monitor provides observability by collecting metrics on the health, performance, and usage of your enterprise GIS. It is designed to help administrators and managers ensure their ArcGIS Enterprise deployments are working efficiently by reducing and preventing system downtime, resulting in operational cost savings. ArcGIS Monitor 2025.1 includes two new features to help administrators better manage their enterprise GIS deployments: Component relationship graphs - Visualize relationships and dependencies of your enterprise GIS assets Custom database query monitoring - Apply custom SQL queries to database/geodatabase components Learn more in the What's New in ArcGIS Monitor 2025.1 release blog.
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11-18-2025
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Hi @N8-CORR, Can you please provide more information, What release of ArcGIS Monitor are you using? Is this a brand new installation? or an existing Monitor instance? If an existing instance, is Monitor collecting metrics for other components and you just added a new host component and it's not collecting metrics for just this host? Anything unique about this host, is it in the same domain as Monitor? or perhaps something else? -
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11-14-2025
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The Esri European Developer & Technology Summit 2025 will be held in Frankfurt, Germany on Nov 18-20. This 3-day event is designed for geospatial professionals to learn about applying GIS and location technology using ArcGIS technology. Learn more about the event here. To learn more about ArcGIS Monitor, attend the technical presentation: ArcGIS Monitor: Observability in Practice Effectively managing and operating systems requires that staff and responsible teams have access to information about how the systems are running. This is referred to as the observability of a system, and well-architected systems take observability seriously. In this session, we will look at observing ArcGIS systems in practice using ArcGIS Monitor — a comprehensive tool designed to collect, analyze, and optimize the health of your enterprise GIS system and its underlying infrastructure. Come see what ArcGIS Monitor can do!
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11-12-2025
07:20 PM
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Hi @Shawn_NG25, The behavior you're seeing is expected. ArcGIS Monitor only shows "Warning" & "Severe" log messages from ArcGIS Server components. It does not sync with the ArcGIS Server component log settings. > Need to understand why there is no sync between the log levels of the Site vs the registered component in Monitor? The intent is for ArcGIS Monitor to detect and identify errors that might occur in an ArcGIS Server component, hence why it only returns "Warning" & "Severe" log messages. Typically you might have multiple ArcGIS Server components registered with Monitor and collecting more detailed log information may overwhelm Monitor with too much logging info. Hope this helps,
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11-12-2025
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My kudoed posts
| Title | Kudos | Posted |
|---|---|---|
| 2 | 2 weeks ago | |
| 2 | 2 weeks ago | |
| 2 | 2 weeks ago | |
| 1 | 07-02-2026 11:07 AM | |
| 2 | 07-06-2026 08:14 AM |
Activity Feed
- Got a Kudo for Re: Roadmap to Get Started with ArcGIS Enterprise. a week ago
- Got a Kudo for Re: Roadmap to Get Started with ArcGIS Enterprise. a week ago
- Kudoed Re: Monitor Losing Connection for Pam-Pritchett. a week ago
- Posted Re: Error Message - Failed to create the metric on ArcGIS Monitor Questions. a week ago
- Got a Kudo for What new ArcGIS Enterprise administrators need to see first - by Onneer. a week ago
- Got a Kudo for What new ArcGIS Enterprise administrators need to see first - by Onneer. a week ago
- Got a Kudo for What new ArcGIS Enterprise administrators need to see first - by Onneer. a week ago
- Got a Kudo for What new ArcGIS Enterprise administrators need to see first - by Onneer. 2 weeks ago
- Posted Re: Roadmap to Get Started with ArcGIS Enterprise on ArcGIS Enterprise Questions. 2 weeks ago
- Posted What new ArcGIS Enterprise administrators need to see first - by Onneer on ArcGIS Enterprise Blog. 2 weeks ago
- Posted What new ArcGIS Enterprise administrators need to see first - by Onneer on ArcGIS Monitor Blog. 2 weeks ago
- Posted Re: MAGIC Webinar: ArcGIS Monitor Webhook Messages to your Favorite Chat Software on ArcGIS Monitor Blog. 2 weeks ago
- Posted Re: No Active Sessions for Portal on ArcGIS Monitor Questions. 2 weeks ago
- Kudoed Re: ArcGIS Monitor in the Esri Store for AdamHough45. 2 weeks ago
- Kudoed Re: Failed to parse an arcsoc service name due to unexpected structure - cannot assign metric to service component for MichaelOlkin1. 2 weeks ago
- Posted Re: Error Message - Failed to create the metric on ArcGIS Monitor Questions. 2 weeks ago
- Posted Re: Get all service information from Server Admin - Status changed to: Needs Clarification on ArcGIS Monitor Ideas. 2 weeks ago
- Posted Re: Monitor Losing Connection on ArcGIS Monitor Questions. 2 weeks ago
- Kudoed Re: 'Resolved' Alerts not clearing for Chris_Schofield. 2 weeks ago
- Posted Re: Enterprise portal Web App and Web Map usage metrics in ArcGIS Monitor 2026.0 on ArcGIS Enterprise Blog. 4 weeks ago
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