How to Administer Users on My Esri

[TeresaDolan]

We've written this new document (attached) that we hope admins will find useful. It covers the same tools and processes discussed in the blog post A Day in the Life of a My Esri Admin, but in downloadable PDF format.

From now on, when a user is made an admin by being granted Administrator permission, this document will be provided to them in their language via a link in the invitation email they are sent from My Esri.

If you are already an admin, feel free to download this new PDF from this blog post.

[UPDATED 3/16/2021 to bring the document up-to-date. As My Esri evolves, we work hard to improve processes to make administering your organization easier. This new version includes more information for how to invite authorized callers to your organization if you have a Technical Support contract; updates terminology and screenshots; and explains how to get more help if you need it. Note that this document is currently only available in English; we are in the process of having it translated into the almost 40 languages supported by My Esri. The translated files, once available, will be accessible from the links in the emails to newly-invited admins.]