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Pop-ups in Field Maps not honouring web map setting

MalcolmJ

Has anyone else had any issues with the pop-ups in the Field Maps app not honouring whats been set in the webmap?

I have a webmap in Enterprise 10.7.1 with a custom pop-up set on a layer. When I open this map in Field Maps, the pop up is just a list of attributes. Its ignoring the custom pop up completely. Anyone else run into this issue?

Thanks

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Accepted answers

HeatherMcCracken

Hi all,

Support for pop-up elements is slated for our next release, and it's currently available to in Field Maps beta mobile apps.

I encourage everyone on this thread to join the Beta and test out this new functionality. It would be great to get feedback from you - hopefully things are working as expected, but if you find an issue or have questions, we'd like to hear that too!

For more info on the Beta program and pop-up elements- please read this blog
https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/arcgis-field-maps-early-access-release-august-2022/

The Early Access Program is live. Join today if you haven't already.

ArcGIS Field Maps Early Access Program

Heather

All comments

jalbrecht

I am still experiencing this issue and am using Field Maps app version 24.2.0 for Android. Any changes to the pop-up I make in Map Viewer are not reflected in Field Maps. I have to convert the pop-up in a form for the changes to come through, but then have to clear the form and reconvert the pop-up for any changes are made to in Map Viewer.

Krocha

Hello, this is still not the case. I have disabled pop-up on a feature layer but it still comes out in field maps when trying to click a different layer.

Anonymous User

In the Field Maps app I am able to add new points to the feature class that I have enabled pop-ups on though and I see in the settings of the feature service that editing is allowed.

I have an almost identical map set up in Workforce and I am able to click on features in the Workforce App to view the pop-ups.

CarsonG

Pop-ups have been available in Field Maps.

Being unable to select the features sounds like there is an issue with the settings for the data not being editable or only viewable. Check the settings in AGOL to determine this. It also could be affected by your user role within your organization.

Anonymous User

Are pop-ups available in Field Maps now? I have configured a few pop-ups in Map Viewer. When I open the project in the Field Maps App I'm unable to select the features and view these pop-ups.

My Field Maps App will allow field workers to create Workforce assignments and I would like them to have the ability to click on assignments that have already been created. They can then decide if they need to create a new assignment for work that need to be done or if one was already created for the tasks that they are assigning.

HeatherMcCracken

Hi there,

Yes - support for popup elements is in the current release of Field Maps on both iOS and Android.

What release do you have installed? Can you describe in more detail (or perhaps share a screen shot) of what you are seeing specifically.. Also, I'm happy to take a look if you are able to share your webmap?

Thanks,

Heather
cc @ChrisDunn1

BillHeigh

It looks it's coming soon.... ArcGIS Field Maps Early Access update (January 2023)

Bgiordano

Hi Heather,

Was this ever addressed? I am still unable to have any control over my pop ups in Field Maps. Pop up configuration is correct in Classic and WebMaps but not Field Maps

HeatherMcCracken

Update: With the latest release of Field Maps (Nov 2022) - we have now added support for popup elements! You should now see your popup configuration honored in Field Maps.

See the "What's New in Field Maps" blog for all the details.
https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/whats-new-in-arcgis-field-maps-november-2022/

Please let us know if you have any issues/comments or feedback.

CarsonG

Looks like the Field Maps update was pushed yesterday. Saved me a bunch of trouble.

HeatherMcCracken

Hi all,

For more info on the Beta program and pop-up elements- please read this blog
https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/arcgis-field-maps-early-access-release-august-2022/

The Early Access Program is live. Join today if you haven't already.

ArcGIS Field Maps Early Access Program

Heather

cgillgrass

We are working on support for popups, authored within the new Map Viewer, in the Field Maps web app. That work is planned for the Fall release (end of Oct/early Nov) of Field Maps.

Craig

cgillgrass

@MJhendo Are you using Online or Enterprise? If Enterprise, which release of Enterprise?

Craig

MJhendo

Hi Aaron, any updates on this one? The solution you present with only using Map Viewer Classic for pop-ups conflicts with Smart Form configuration (unsupported if save in classic), which is essential for our projects.

NataliaKaszkowiak

It would be great if this issue was fixed sooner than later.
In our case, pop up is used to gather information that, then allows to fill up the form correctly. It looks like the pop-up reflects all visible fields in the table while in the overview tab of the layer.
Edit: I was able to edit the pop-up in the Classic as the owner of the layer (was missing that bit previously). This worked fine and the form was NOT reset. Follow instructions from previous page link, this works.

BrookeAumann

A potential workaround, until pop-ups are honored in Field Maps, is to use the text editor function to create something.

SterlingLoetz

I am seeing this issue as well and would be a huge pain to go recreate in Classic! Hoping for a fix soon.

RichMoore

Also having this issue, also don't want to lose work by starting over with "Classic" to fix it.

Concur about getting this fixed before too long.

MarkEastwood

Thanks @Anonymous User !

Anonymous User

@MarkEastwood The only solution for now is to not use pop-up elements in your pop-ups. From a practical standpoint that means using Map Viewer Classic to author/edit pop-ups. We are aware of this limitation. Unfortunately it doesn't look we'll get to this for our Spring 2022 release - other higher work is taking precedence. Hopefully for our Summer 2022 release the newer pop-ups will be supported.

MarkEastwood

@Anonymous User Does anyone know if there is a solution for this issue? Field maps does not honor the web map popup configuration.

JosephAlberts

Thanks for that tip, @Anonymous User . Unfortunately, that will wipe out all of the form configuration I've done for working in Field Maps itself. I could re-add that directly to the JSON or code it with the addition of the forms module in the Python API as of 1.9, but that's a lot of work to fix this.

I think at the moment I'm going to let it roll as it is. It's a relatively minor issue for our workflow and doesn't affect the field order in the forms.

Hopefully, it gets fixed in a future release.

Anonymous User

Hi Joseph, so this was my work around. https://www.esri.com/arcgis-blog/products/field-maps/field-mobility/field-maps-and-map-viewer/

It looks like you can configure your popups in Map Viewer Classic and then I think do a save as in Map Viewer and then use that save as map in the field and my pop ups were configured. Hope this helps.

JosephAlberts

I'm curious if anyone found a solution to this as well. I've got at least one layer (the first one) in a map whose pop-up order isn't being honored. It looks like some layers are fine. The forms also appear to be fine in the Field Maps app.

I've also double-checked the order in the JSON and it matches what I've set in the web map. I've tried removing the map in Field Maps several times (it has offline areas).

Anonymous User

Hello Malcolm, did you ever find a solution? I am also experiencing this issue.

AustinDoezema

I am also having a similar issue. I am using the Web Map Viewer Beta and Field Maps is not honoring the order of the fields.

MadsBorggaard

Im having the same problem

This is the popup in Map Viewer Beta:

This is part of the formular in Field Maps webapp:

This is the popup in Field Maps Android App

And this is when i edit the feature in Field Maps Android App

So when i see it in Field Maps for Android, it's not the same as on the web applications

BillHeigh

Hey Malcolm,

I am just getting started with publishing for Field Maps and I am experiencing this too, particularly with Conditional Visibility.

Also in the Field Maps web app, the Overview tab is displayed by default, but when I click on the Content tab there is no map displaying, to my surprise. I may have to post that question as it's own topic but I am browsing here first.

Good luck and stay safe, Bill~

AlixPower

Hello Malcolm,

Sorry you are having this issue. I was wondering how you configure the popup? I was also what happens within Field Maps when you identify a feature, do you see any popups?

Thanks very much,

Alix

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