Latest Contributions by JuanLuera

Hola Corey, In doing some research on this issue you are describing on our end, I was able to locate a logged bug within our system. I am including the bug information below and it's current status on this bug. If you would like to be able to track the bug's status, please log a support case and they can apply the case against the bug. You would then be able to track it's status, from within MyEsri within your organization. Gracias, Corey! Esri Support Home  BUG-000095620 - Newly added records to an existing table in ArcGIS Maps for Office do not update the hosted feature layer in ArcGIS Online. Status: Assigned In Product Plan Juan ... View more

Hola Andreas, I wanted to see if your data is coming from a fgdb, mdb, sde or a shapefile? I would then want to know how many layers are you checking out and the "Action" option you are using to check them out of ArcMap. I would then ask if you have had success in checking out one layer at a time, from within ArcMap? These should identify the layer that may be causing the issue being seen, were ArcMap is crashing. Look forward to your responses on this issue with ArcMap and ArcPad. Gracias, Andreas! How To: Check Out/In data from ArcMap to ArcPad for editing http://support.esri.com/technical-article/000009343 Get Data for ArcPad http://resources.arcgis.com/en/help/arcpad/10.2/app/index.html#//00s100000068000000 Juan ... View more

Jim, My apologies for any confusion on my response above but I was just responding to Shital's post. Where it looks like they are encountering a similar issue as you had encountered, and I just wanted to see if my initial suggested would help them in what they seeing. If you are still encountering an issue on the Export To CAD, please do log a support case for the team to work with you on this matter. Gracias, Jim! Esri Support Home  Juan ... View more

Hola Ali, To answer your questions we have not seen this issue within Support Services, but I would suggest you logging a support case. We can then look to acquire some information on the issue being seen within Collector, and then look to resolve the issue being seen within Collector. Gracias, Ali! Esri Support Home  Juan ... View more

Hola Matt, Here are a few external GPS receiver's we have seen success from our customers in the last year or so, that have been paired with Collector on all three platforms. Please keep in mind these are not suggested by Esri but just some that I have seen through various cases. Gracias, Matt! Here are some external GPS receiver's with Sub-meter accuracy for use with Collector Arrow http://www.eos-gnss.com/arrow-lite/ SXBlue II http://www.sxbluegps.com/product/sxblue-iiplus-gps/ R1 GNSS Receiver http://www.trimble.com/mappingGIS/R1-GNSS-Receiver.aspx Juan ... View more

Hola Colleen, I would look to the provided Help Documentation link to verify you have prepared your data according to our documentation. If you find your data has been prepared according to the documentation, I would look to logging a support case with Support Services to better investigate the issue being seen with Collector and a Feature Service. Gracias, Colleen! Prepare data for offline use Prepare data for offline use—Documentation | ArcGIS for Server  Juan ... View more

Robert, As Robert mentioned above, the Design Mode is only accessible on the desktop and not the device but once you make your changes on the desktop. Each expression is stored in a file called ArcPadExpressions.apx. TheArcPadExpressions.apx file must always accompany the ArcPadPrefs.apx file. By default, both of these files are located in the My Document\My ArcPad folder. If you place your ArcPadPrefs.apx file somewhere other than the default location (for example, in a project folder along with an app shortcut), ensure that you place the ArcPadExpressions.apx file in the same location. I hope this helps on what you are looking to have on the device. Gracias, Robert! Juan ... View more

Hola Angela, In looking into what you have described above each expression is stored in a file called ArcPadExpressions.apx. TheArcPadExpressions.apx file must always accompany the ArcPadPrefs.apx file. By default, both of these files are located in the My Document\My ArcPad folder. If you place your ArcPadPrefs.apx file somewhere other than the default location (for example, in a project folder along with an app shortcut), ensure that you place the ArcPadExpressions.apx file in the same location. I hope this helps what you are seeing on the device, and if we can assist further, please do no hesitate in logging a support case (east coast). Gracias, Angela! Juan ... View more

Hola Shital, I outlined a detailed workflow that within Support Services, have seen great success. If you have any further question on the workflow and are unsure, you are always welcome to log a support case with our Desktop Team, from within Support Services. Gracias, Shital! Juan ... View more

All! As Bert suggested on the post he added to the discussion. There are several suggestions within that post not only by Russ but others on that chain. I have seen success with using a custom basemap that has labels on the vector data, annotation feature classes, etc. Gracias, All! Juan ... View more

Hola All! I just wanted to pass this along from our resources within Support Services. At the moment this option will not be added to Collector but I would suggest posting this within ArcGIS Ideas in GeoNet. Gracias, All! NIM103495 - Add label support to Collector for ArcGIS app. https://community.esri.com/ideas/10206  Juan ... View more

Chris, I am glad to hear that it is all working for you, in Operations Dashboard. I would agree to discuss this issue with one of us, if you have an opportunity. Gracias, Chris! Juan ... View more

Hola Tom y Juan, This is Juan of Support Services, and this is a logged bug within our system and our developers have been made aware of this issue. We appreciate you both posting this and bringing this to our attentions, and I am including the bug information for you both. You can always reach out to us in Support Services for an update on the status of this bug. Thanks, Tom y Juan! BUG-000094326 - The browser version of the Operations Dashboard for ArcGIS (Desktop version) returns no data for the Summary widget. Staus: New Juan ... View more

Hola Chris! This is Juan of Support Service's on the Server Team. I would suggest logging a support case with us, and we would love to work with you on this issue and acquire details on the issue. Gracias, Chris! Juan ... View more

Hola Brian, I understand you wanted to know if ArcPad 10.0 is compatible with ArcMap 10.3.1, and the answer is Yes. ArcPad is an independent model, there’s no ‘compatibility’ needed between it and ArcMap. The only component that is related to ArcMap is the ArcPad Data Manager, where it will leverage the Check Out/In data component. This can be used overall with just about any supported versions of ArcMap (ArcMap 10.0-10.3x). I hope this addresses your question but we are here to assist if you have any further questions or issues. Gracias, Brian! - Please keep in mind if you have ArcPad 10.0, this may be the overall issue you may be seeing. I would suggest acquiring ArcPad 10.0.5, uninstall ArcPad 10.0 from both the PC and mobile device. I would then install ArcPad 10.0.5 on the PC, then deploy it onto the device. - Always make sure to have your ArcPad registration code available, you are able to use the same one you had for ArcPad 10.0 in ArcPad 10.0.5. - You can download ArcPad 10.0.5 from MyEsri. https://my.esri.com/welcome Gracias, Brian! Juan ... View more