Latest Contributions by LindsayKing1

Our mobile workforce uses iPads with a combination of ArcGIS Field Maps and Survey123 to conduct hundreds field inspections daily.  For the past year or two, our organization has been using AirWatch as our MDM without issue.  But in the past couple of months, our IT department has started switching these iPads over from AirWatch to Intune.  For the field staff who have made the switch, many have reported issues with submitting their surveys from within Survey123.  They are in the mountain area so they mostly work offline and often will have dozens of surveys to submit at the end of the day.  All their surveys have at least 2 photo attachments, but may have up to 10.  Before switching to Intune, they didn't report any issues submitting surveys.  Since the change to Intune, they say submitting surveys often fails.  They'll go into their outbox at the end of the day and submit their surveys, but often when they check their device later that evening or the next day, the surveys haven't submitted. We have some downstream processes that need to happen shortly after each inspection is conducted, so having a delay in the surveys getting submitted is causing some issues for our workflow. I understand from this document that deployment of Survey123 with MDM solutions like Intune is not supported by Esri Technical Support, but it is expected to work just like apps that are deployed independently. Have any other organizations out there made the switch to Intune?  If so, has Survey123's behavior changed for your field staff since the switch? ... View more

Our mobile workforce uses iPads to conduct hundreds field inspections daily.  For the past year or two, our organization has been using AirWatch as our MDM without issue.  In the past month or two, however, our IT department has started switching these iPads over from AirWatch to Intune.  For the field staff who have made the switch, many who are now using Intune have reported issues with downloading offline maps and syncing.  Since the change to Intune, they report that it often takes several attempts to sync changes and download an offline map (and each download attempt can take up to 30 minutes, so having one fail can cost valuable time). I understand from this document that deployment of Field Maps with MDM solutions like Intune is not supported by Esri Technical Support, but it is expected to work just like apps that are deployed independently. Have any other organizations out there made the switch to Intune?  If so, has the behavior of Field Maps changed since the switch? ... View more

We are trying to use Zone Lookup to support a workflow in which call center employees receive calls from the public in which the callers provide an address or parcel number.  Then the call center staff use the application to search using that address or parcel number, and determine what jurisdictions or districts the searched location falls within.   At no point do the application's users have any need for searching using their current location.  For such cases, we would like to be able to disable the "Use current location" search option in order to minimize any potential confusion on the part of our users. We envision this change could take form as a toggle in the Zone Lookup configuration settings (e.g. in the Seach settings under "Interactivity"), that - when disabled - prevents the "Use current location" search option from displaying in the Zone Lookup app and instead simply requires the user to search using one of the configured search sources. ... View more

I understand from this post that I need to configure my Zone Lookup application with only one search source if I don't want my users to have to use the drop-down to select a source when searching.  I'm wondering if it is possible to configure Zone Lookup to use all configured search sources concurrently when executing a search so that the user does not have to select a single source? For example, I would like to use Zone Lookup to allow users to search either using an address or by entering their parcel number.  I have configured Zone Lookup to include the parcel layer as a search source (in addition to a geocoder) and parcel number as a search field.  However, to be able to search using a parcel number, the user has to specify the parcel search source using the drop-down, which is annoying. I think it would be a much better experience if they could just enter their search term - regardless of whether it's an address or parcel number - and search using all configured search sources concurrently.  A lot of our users have grown accustomed to the search experience in Web AppBuilder, which does provide this desired search experience with multiple search sources, so I think coming to Zone Lookup and having to select a search source from the drop-down is going to be a difficult adjustment for them. ... View more

We are working on standing up the Citizen Problem Reporter solution that we used the Solutions Deployment Tool in Pro to deploy (we deployed it before the June 2020 release).  I now have in my AGOL content the "CitizenProblems" source hosted feature layer as well as multiple views created off of that feature layer (e.g. "CitizenProblems_trash"). I can see that these views are based on the values in the Category field, such as Category = 'Trash', but how is this Category field populated? I don't see the category field exposed in the Reporter app, so it's not clear to me how these values are being populated correctly. Essentially, I'm wondering how would I go about creating a new category and a new hosted view for that category.  Any help is appreciated. Thanks, Lindsay Chris Fox‌ ... View more

We have a Survey123 form (built using Connect) that we would like to make available - in a web form, not the field app - in both English and Spanish.  The form has been configured with Spanish strings for labels, hints, required messages and constraint messages.  The labels, hints and required messages all behave as I would expect, but I'm seeing that the constraint messages appear in both languages, regardless of what language has been selected for the form. For example, here is an image of the web form being used in English: It's my understanding from this page that translating constraint messages is supported.  Any ideas for why both languages are appearing for constraint messages in the web form?  An example XLSForm is attached. Thank you, Lindsay Natalie Campos‌ ... View more

Hello All, We have a 10.6 Enterprise Portal environment (on linux) that we are using to support our COVID-19 response efforts.  We've noticed an issue when layers from AGOL are added to a webmap.  After some research, the issue seems somewhat similar to this post, but in our case, we are building the webmaps from scratch, so ArcGIS Online assistant is not in the mix; nothing has been moved or copied over from elsewhere. Here are our repro steps: 1) On our enterprise portal, create a new webmap 2) Add some content that is hosted on that portal and save the webmap 3) Close and re-open the webmap - no problem 4) Now add some content from AGOL (anything that is shared publicly) and save the webmap 5) Close and re-open the webmap - we get an Error: "The layer could not be loaded." From what we can see, all the layers appear to load successfully, but what is the cause of this error?  We'd have thought we would be able to add publicly-shared content from AGOL no problem. Thanks for any help you can offer. Lindsay FYI Natalie Campos‌ ... View more

Hello all, On AGOL, we have a hosted feature layer that contains information coming from Survey123 surveys submitted by volunteers in the field a webmap that includes that hosted feature layer, with its refresh interval set to 1 minute an #operations dashbord (using the webmap as a source) configured to show up-to-the-minute information from the hosted feature layer. We've noticed however, that when configuring widgets in the dashboard, we are seeing different values when configuring the widgets compared to what the widgets actually display in the dashboard.  It looks to me like the values displayed during the configuration experience are correct, while the values that display when viewing the full dashboard are wrong. Here is an example.  This indicator widget is simply meant to show the count of features from the hosted feature layer.  At the time of writing this, the correct number of features is 74. Configuration experience: Live dashboard:   Has anyone else run into this problem?  I've confirmed that there is no filter set either in the webmap or in the indicator widget itself.  It's unclear to me why there is this discrepancy in values.  I've also seem similar behavior with serial chart widgets. Any assistance or insight is appreciated. Thanks, Lindsay ... View more