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@HamzaBouras, yes we are considering both ArcGIS Online and ArcGIS Enterprise for this.
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03-05-2026
06:12 AM
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@Cplagge_Brd, the Address Data Management solution will not auto assign unit numbers, it will only assign the address number. There are fields to define the unit information, but nothing is built in to automatically apply or increment these unit numbers.
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02-20-2026
10:37 AM
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Hi @Yeaton, Check out this blog post where we describe how you can configure the app to restrict submissions to within a boundary that you define: https://www.esri.com/arcgis-blog/products/arcgis-online/constituent-engagement/whats-new-in-reporter-instant-app-june-2025
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02-11-2026
06:39 AM
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Hi @Yeaton, we didn't originally design that web map for use in Field Maps, but I don't think there is any reason you couldn't create a copy of it for use in Field Maps. Regarding the error, it looks like the Resolution arcade expression in the pop-up is causing the issue. The expression returns null when the report does not have a status of Canceled or Completed. This is so that this section doesn't display, it appears Field Maps does not like this. When I changed the expression to return the text 'No Resolution' instead of null I not longer received the error in Field Maps.
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02-06-2026
09:39 AM
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@Matt-Huser, the way you can currently do this is using the solution.js library I describe in the post you shared. However, you are correct that creating your own solution and making it available to others to deploy is on our roadmap. We are early in the requirements gathering phase for this and if you are interested in sharing more of your requirements please send me a direct message and we can discuss it further.
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02-06-2026
09:24 AM
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The categories and types are in the CSV. The notebook reads from the CSV and updates the feature layer. If you run the notebook as is, when it completes the layer will updated and you can see this in the Reporter app. I would really encourage you to run through the help steps, there are only a few and will get you up and running quickly.
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11-26-2025
06:42 AM
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No it does not come preconfigured with request categories and types. In addition, it is not just controlled by domains. We are actually using contingent values in the feature layer. Contingent values are what give you the behavior where if you select a specific request category it limits what the valid values are for the request types. It is not currently possible to populate contingent values through the UI, however we provide a python notebook that can be run to update the contingent values on the layer. In addition, we provide a CSV file that can be downloaded and modified to include the desired combinations of categories and types. The notebook reads from this CSV to update the layer. The CSV is preconfigured with a base set of categories and types. I would recommend you follow the documentation to download the CSV and review the categories and types. Make any desired changes, save and upload it back to the item. Then you can run the notebook to apply the contingent values to the layer.
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11-26-2025
06:35 AM
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We document how to import and modify the request categories and types in the documentation link below for version 3.0 of the solution: https://doc.arcgis.com/en/arcgis-solutions/latest/reference/configure-citizen-problem-reporter.htm#ESRI_SECTION1_64BA96A144634860A104787C94FFD308
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11-26-2025
05:54 AM
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@Dawn_Scott, you will want to remove the templates for every status except submitted. This is the only template you want, so that the new report defaults with a status of submitted. If you only have one template, the Reporter app should skip selecting a template and go straight to providing the report location and then to the form.
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11-07-2025
07:59 AM
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I took a look and this is occurring because the Requests layer has no templates. You should be able to go into the map viewer and edit the templates on the layer. Make sure you add one template, this will be the default template used when submitting new requests. If you have more than one template you will be presented the option to select the template as you saw before.
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11-06-2025
09:45 AM
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Yes, it looks like it is stuck on the template selection page, but there are no templates displayed. Is this shared publicly? Anyway I could get access to app/map/layer to see what is configured. If you would prefer to shared privately you can send me a direct message.
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11-06-2025
07:22 AM
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Hi @Dawn_Scott, With regard to the form only showing the legend, my guess is that the feature layer now has multiple editing templates and it is asking you to select which template you want to use first. If the layer only has one template it skips this step and takes you right to specifying the location and then filling out the form. Could you share a screenshot of what you are seeing. With regard to the location field, unfortunately there is no way through Arcade to reverse geocode a location to get an address. It is also not possible to do this in the new version of the Reporter app. We are looking into options for this in a future release, but I would also point you to another community post where I discussed using PowerAutomate to reverse geocode the report location and write it to the location field for each new report. https://community.esri.com/t5/arcgis-solutions-questions/citizen-problem-reporter-solution/m-p/1639395
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11-06-2025
07:04 AM
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Thank you for submitting this idea. We are working on adding support for this in a future release of Enterprise. I will update this idea when we have more clarity on when this will be available.
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09-22-2025
08:06 AM
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Hi Matt, That is great to hear. Another option for setting Public View to 'No' by default is to update the calculated expression for the Visible to Public field in the edit form configured in the Citizen Problem Reporter web map. This expression just returns 'Yes' by default, but you can update it to return 'No'. Another thing if you want to go a step further is I experimented with using the OpenAI connector in PowerAutomate to use ChatGPT to review the details text in the request and determine if it contains any inappropriate language or content. If so, it returns 'No' that I then use to update the Visible to Public field, otherwise it returns 'Yes'. I was having pretty good success with that. Thought it was an interesting pattern that had other potential uses as well in this workflow.
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09-12-2025
07:42 AM
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Hi Matt, This is a good suggestion to provide additional documentation for this scenario. We will look at this for a future update. Until then, I think you can leverage the existing documentation for sending emails with Power Automate to start your flow and then just tweak the flow to do a reverse geocode as well. Below is a screenshot of my flow to get this working and I have highlighted the settings I use for the reverse geocode step. Then after the reverse geocode I am using the Update a record in a feature layer action to update the original feature's location field with the result from the reverse geocode. Hope this helps you get this implemented in your organization. -Chris
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08-28-2025
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| Title | Kudos | Posted |
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| 1 | 03-05-2026 06:12 AM | |
| 1 | 02-06-2026 09:24 AM | |
| 1 | 11-07-2025 07:59 AM | |
| 1 | 11-06-2025 07:04 AM | |
| 1 | 08-28-2025 08:25 AM |
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