Latest Contributions by ThomasJones1

Hi @ahargreaves_FW , There could be a number of reasons why your feature service is shared as a reference rather than a copy. Bi-direction sync is supported starting at ArcGIS Enterprise 10.9. So I would recommend making sure your ArcGIS Enterprise deployment it at a version that support bi-directional sync.  It sounds like initially you were able to share a hosted feature service as a copy to ArcGIS Online. If you've enabled two way sharing and your collaboration supports that functionality edits from the hosted feature layer in ArcGIS Online will be synced back to the portal feature layer.  Currently I would recommend focusing on troubleshooting the share as copy failure when sharing your portal feature layer to ArcGIS Online. Review the Portal for ArcGIS logs post sync. Review sync status from the portal organization collaboration settings.  Reach out to Esri support for assistance with troubleshooting. I also wanted to include our distributed collaboration FAQ document that can help with some common problems and questions. Potal for ArcGIS - Frequently asked questions about distributed collaboration  Hope this helps! ... View more

Hello @BlytheSpendlove  I haven't seen this behavior before, my initial thought is maybe the print service isn't able to print label properties defined in the layerDefinition for some of these services. If possible I'd recommend creating a support case to troubleshoot this issue further.  I would also recommend gathering additional information to assist with further troubleshooting: ArcGIS Server logs  Any error messages returned Specific service failing layerDefinition examples Thanks. ... View more

Hello @JoseSanchez , If possible you may want to register your enterprise geodatabase with ArcGIS Server. This would allow you to publish a feature service that references source data from your enterprise geodatabase. Changes to the underlying source data would then be reflected in the feature service. Requirements to register the enterprise geodatabase vary depending on the RDBMS system. ArcGIS Server - Supported databases Thanks, Thomas. ... View more

Hello @DianeBird, To gain more insight I would recommend reviewing the ArcGIS Server logs after attempting to open the scene layer in the scene layer viewer. If your familiar you can also use browser developer tools to review the network traffic when attempting to load the scene layer.  A couple follow up questions: What coordinate system are you using for your scene layer? Are you publishing a hosted or referenced scene layer? Does your tile cache data store successfully validate? You can also publish a scene layer by running the create scene layer package tool in ArcGIS Pro and then uploading the scene layer package to portal as an item. You may want to try this workflow as a test to see if you get any different results. ArcGIS Pro - Create 3D Object Scene Layer Package (Data Management) Otherwise I would recommend creating a support case for assistance with further troubleshooting. Hope this helps! Thanks, Thomas.     ... View more

Hello Jim For the data enrichment tools I would recommend checking your 'GeoEnrichment' service has been configured with portal. For the proximity tools I would recommend ensuring 'Directions and Routing' utility service has been configured for portal. Portal for ArcGIS - Configure utility service Looking at the documentation for the 'Find Nearest' tool it looks like it may require the hosting server to have an ArcGIS Server Advanced license. Or a ArcGIS Server Advanced license that includes the ArcGIS Network Analyst extension. This tool also requires the 'Directions and Routing' utility service to be configured. So if it's not configured that could also be reason why it's not showing up. Portal for ArcGIS - Find Nearest Hope this helps. Thanks, Thomas. ... View more

Hello @DeanHowell1 , The web map JSON determines which portal items are consumed in the web map. Can you confirm if the items that should be in the web map still exist in portal? I would also recommend taking a look at item ownership and sharing for missing items.  You can also use a tool called ArcGIS Online assistance to view the web map item JSON. ArcGIS Online Assistant  We don't support this tool directly and I would recommend caution if you plan to make any changes the web map JSON directly. That said it may help you determine why the web map is missing content. Thanks, Thomas.       ... View more

Hello @cardiokan , If you are using the web map viewer you can reorder your layers after adding your item to the web map. Layers will always be displayed on top of a basemap and feature layers are always displayed on top of tile layers. Portal for ArcGIS - Organize Layers Thanks, Thomas.     ... View more

Hello @LaurenceCramer, If you are able to publish a hosted feature service from a template and both data store and the federation validate it's possible the issue is specific to the shapefile. To gain more insight into the failure I would recommend reviewing the ArcGIS Server and Portal for ArcGIS logs after attempting to add the shapefile to portal. The logs should help narrow down the point of failure during the publishing process.  Portal for ArcGIS - About portal logs ArcGIS Server - Work with server logs Thanks, Thomas.   ... View more

Hello @HéctorMeléndez , If you are sharing your items as a copy once you restore portal (guest) to T1 and sync, any changes will be pushed to the hosted feature service in ArcGIS Online (host). The sync process will then add, remove or update records as necessary in the ArcGIS Online (host) hosted feature service to match the portal (guest) hosted feature service.   Any items that were shared from portal (guest) to ArcGIS Online (host) but are not present in the portal collaboration group at the time of the syncing will be removed from ArcGIS Online. This same logic applies when sharing from ArcGIS Online to portal.  If you are concerned about items getting removed you may want to re-share any missing items to the collaboration groups in portal and ArcGIS Online before syncing.  Thanks! Thomas   ... View more

Hello @SainsDSI Just to follow up on Georges questions. If you are using ArcGIS Server 10.6.x or 10.7.x you need to apply the following patch to register the Oracle 19C database with ArcGIS Server. Oracle database requirements for ArcGIS 10.6.x ArcGIS Pro 2.1 and 2.2 ArcGIS (Desktop, Engine, Server) Support for Oracle 19c Patch Thanks, Thomas   ... View more

Hello  @gmcgwn  The max record count determines the maximum number of features that can be returned in a single request. It doesn't limit the overall number of features returned to a client (e.g. ArcGIS Desktop or ArcGIS Pro). Thanks, Thomas       ... View more

Hello Faith Webster‌ Whether you are using ArcGIS Online or Portal for ArcGIS each user should have their own account to sign into Collector. Each user will then download an offline web map on their individual devices. It is possible for multiple users to sync to the same hosted feature service.  If for example two users edit the same attribute in the same record in a hosted feature service. The user who sync last would overwrite the previous user edits. This would mainly be an issue if two users were editing the same record. If you are using portal and publishing a referenced feature service you have the capability of using versioning. Versioning can allow users to edit their own version of the data. When going through the reconcile and post process if there are conflicting edits you can then determine which edits to keep. Traditional Versioning: Esri Support ArcGIS Server 10.8.1  Hope this helps! Thanks, Thomas. ... View more