Latest Contributions by MarkBennett

Hi Cody, We have had similar issues. When Workforce tickets are sent out half the time they don't sync to the Workers' devices. Other times we hit the sync button to send completed workorders back and the sync button loads forever and doesn't send through. We have experienced these issues whether or not we are on wifi. We have tried going through tech support a few times and currently working on another case, but we have been struggling to nail down the issue. ... View more

Hi @mpboyle , I haven't experienced a slow down as of yet, but how many charts do your dashboards have, and what type? I usually only have one line chart and a few pie charts. Also what browser are you using? I've had Chrome go crazy after updates before, but I'm currently on Firefox. I'd recommend testing a few browsers if you haven't already. ... View more

Hi Xavier, When you click Analyze do any warnings pop up? Have you tried checking for Arc Pro and computer updates? I've gotten general failures before, but they usually aren't the same thing. ... View more

I know this is an old question, but I thought I'd provide an answer in case anyone else needs it. The following code worked for me to make a facility id field using objectid:   var fs_data = FeatureSetByName($datastore, "Example_Data", ["OBJECTID"], false) var id = max(fs_data, "OBJECTID") id = id + 1 var string_id = text(id) var fid = concatenate("F-", string_id) return fid   I hope this works for anyone else who needs it! ... View more

Hi @ChrisWhitmore, will organizations still be forced to migrate to the new map viewer in June 2022 if this copy and paste function is not available? If so I'm sure my organization and others would like to have an extension option until this functionality exists. Thanks! ... View more

Do we have an update on when this patch will be deployed?  ... View more

Hi Ismael,  In addition to using the Survey123 for many of our clients, I recently also started to use Citizen Problem Reporter app. In that app (and others) , there is also a email notification functions. I believe that also the "send-email" function used in different AGOL apps, the underlying method is the same. I have encountered SMTP server connection problem, but I could not found much posts in that community. Therefore, I am trying it here in this post. I have set the SMTP server perimeters as the following in the json configuration file: "email settings": {   "smtp username": "ming800@gmail.com",   "smtp server": "smtp.gmail.com",   "smtp password": "password",   "reply to": "kzwierschke@bennettandwilliams.com",   "from address": "Ming800@gmail.com",   "use tls": true,   "substitutions": null  }, The following call in python script with give a few trials (about 15 seconds) and return an exception with an error message. with EmailServer(server, username, password, tls) as email_server: The Error message:  (421, b'Cannot connect to SMTP server 104.47.13.33 (104.47.13.33:25), connect error 10060')2019-07-02 11:07:59.829823 It seems that it also tried to connect a number of alternative IPs but returns the same error. In addition, I also tried smtp.live.com for hotmail and it returns a similar error message. Do you, or anyone, knows what I did wrong? My next try is to using your script ! Thanks, Ming ... View more

I have a similar problem.  The app cannot connect to the SMTP server.  I have the email information like this in json configuration file:        "email settings": {            "smtp username": "username@gmail.com",            "smtp server": "smtp.gmail.com",            "smtp password": "password",            "reply to": "Username@bennettandwilliams.com",             "from address": "Username@Hotmail.com",              "use tls": true,              "substitutions": null        }, The Python gives a few trials and return a exception with this error message:    (421, b'Cannot connect to SMTP server 104.47.13.33 (104.47.13.33:25), connect error 10060')2019-07-02 11:07:59.829823 I also tried using hotmail (smtp.live.com), as well tried using the SMTP server name found on my PC (hotmail-com.olc.protection.outlook.com). It returns the same error message. Any suggestions? Thanks, Ming ... View more

Hi Rebecca, I tried it yesterday and it works. Thanks! Ming Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10 ... View more

Hi Kate, This post is very helpful for someone (like me) just started to use the Reporter!  Is there anyway to change the background image for the start-page. currently it is a cityscape  showing downtown buildings. I am intended to use the Report for a rural area and preferred to use a picture of countryside. I flipped trough the configure pages and did not found a place to change the background image. I noticed that the image is stored as "https://www.arcgis.com/apps/CrowdsourceReporter/images/signinbg.png". However, I don't know how to change it?! Is it possible to change it and how? Thanks, Ming ... View more

My problem is resolved. There probably is something goofy in the MXD file that I used to publish the feature service. I imported the mdx to Pro and it faired to publish the same data (Staging Error). Then, I Started a new Pro project and add the data from scratch. It worked both for publishing and submit the survey.  Sometime, it just easier to re-start instead of fighting the issue!  Ming ... View more

Thanks for the prompt reply! It will be great if the value can pass to survey item (name in the survey design) instead of specific field of layer. In this way, one can pass the value even to a hidden “dummy field” and process it using “calculation or js”. Ming Sent from Mail<https://go.microsoft.com/fwlink/?LinkId=550986> for Windows 10 ... View more

Hi Craig, I am following up on this question again. It seems that this is still a limitation, right? Do you have a timetable for changing it so that "All the appropriate field" can be used to pass the value from WF to Survey and all the suitable fields will be included in the dropdown.  We developed this Survey for recording Hydrant Flushing and Valve Exercise events. The field workers have to do this in certain order along a route. Therefor, we using WF to dispatch them in that order. I only want to add the records to the standing-alone flushing and exercise tables and not add more points tot he hydrant or valve layers.  Current I created a "dummy feature class" as the layer 0 in the feature service. I also created relationship class to my standing alone tables that are used to collect survey data with Survey123. For the WF-Survey integration, I pass the desired data from WF to Survey. Then, in the survey design, I pass these data to Survey using "calculate". As you can see, it become complected. Do you have any better way to do this?  Thanks, Ming ... View more