ArcGIS Server Tuning and Optimization with System Log Parser

Blog Post created by JBoyle-esristaff Employee on Apr 23, 2019

What is System Log Parser?

System Log Parser is an ArcGIS for Server (10.1+) log query and analyzer tool to help you quickly quantify the "GIS" in your deployment. When run, it connects to an ArcGIS for Server instance on port 6080/6443/443 as a publisher (or an administrator), retrieves the logs from a time duration (specified as an input), analyzes the information then produces a spreadsheet version of the data that summarizes the service statistics. The command-line version of System Log Parser (slp.exe) is used by ArcGIS Monitor for data capture.

System Log Parser supports the following service types:

  • Feature Services
  • Geoprocessing Services
  • Network Analyst Services
  • Geocode Services
  • KML Services
  • Stream Services
  • GeoData Services
  • Map Services
  • Workflow Manager Services
  • Geometry Services
  • Image Services


  • Globe Services
  • Mobile Services


System Log Parser (https://arcg.is/0XLnfb), a free-standing application or Add-on for ArcGIS Monitor, is an effective tool for diagnosing and reviewing infrastructure functionality.


Getting Started


In this section, we’ll configure ArcGIS Server to collect logs at the level needed for the tool and setup System Log Parser to generate a report (MS Excel).

1.   Ensure the following conditions are met on the machine you’ll be running System Log Parser from:

  1. 64-bit Operating System:
    1. Windows 7 (64 bit), Windows 8.x, Windows 10
    2. Windows Server 2008 64 bit, Windows Server 2012, Windows Server 2016
  2. RAM: 4 GB
  3. Microsoft .NET Framework 4.5 or 4.6
  4. Microsoft Excel 2010 or newer (or appropriate .xlsx viewer).

2.   Set your ArcGIS Server logs to Fine on EACH server you’d like to get metrics on. Complete instructions on how to       change ArcGIS Server log levels can be found here:  Specify Server Log Settings

Note:    I recommend running the logging at FINE for AT LEAST one week prior to running System Log              Parser. This should give you a fairly clear picture of a typical weeks load.

3.   Download and extract System Log Parser here: https://arcg.is/0XLnfb

4.   Extract the .zip file.

Note:    This is BOTH the user interface and the Add-on for ArcGIS Monitor.  We will be focused on the user               interface version for this exercise.

5.   Launch System Log Parser

6.   Browse to the location you extracted System Log Parser

7.   In the System Log Parser for ArcGIS folder, locate and launch SystemLogsGUI.exe

System Log Parser GUI

Note:    You may be prompted that Windows has protected your PC.  If you do get this prompt, please click              More info and then click Run Anyway.


Configuring System Log Parser


The following outlines the configuration required to setup System Log Parser to analyse a weeks worth of logs.

Note:    The System Log Parser will automatically access logging for all clusters that are part of an ArcGIS              Server Site. If you have multiple ArcGIS Server Sites configured

Click the ArcGIS Server (Web) button to display the following:

Fill out the above form as indicated below:

1.   Enter the Server URL.

  1. The typical syntax with ArcGIS Server 10.2 or higher is: https://<host_name>:<port_number>/arcgis  
  2. The typical syntax with ArcGIS Server 10.1 is: https://<host_name>:<port_number>/ArcGIS
Note:    If your URL structure is different, enter it.

2.   Enter the ArcGIS Server Manager user name with publisher or better permissions. 

3.   Enter the users password

4.   Check this box if you are accessing a Site federated to Portal for ArcGIS

Note:   Consider using a web adapter address for the Server URL:  https://<webadaptor_name>/server
Note:   If accessing over the internet, this assumes that the web adapter was registered with administrative access to ArcGIS Server

5.   Check this box if you use IWA(Integrated Windows Authentication)

6.   If needed, specify a token(advanced option)

7.   Select an End Time (Now)

8.   Select Start Time (1 week)

9.   Select Analysis Type (Complete)

  1. Simple: Provides only the Service Summary page data. 

    Note: This mode will also generate a list of the underlying data source by service and layer in the service. 

  2. WithOverviewCharts: Provides the Service Summary page plus charts of Request Count, Average Request Response Time, Instance Creation Time, Wait Time (Queue Time), and Max Request Response Time.

  3. Complete: Provides a Service Summary page plus all data and charts in separate tabs for all services.

  4. ErrorsOnly: Provides a report of just the errors.
  5. VerboseMode: Provides full verbose log analysis (Limited to 12 hours).

10.   Select Report Type (Spreadsheet)

11.   Specify where to output the report (Default is your My Documents location)


Click Analyze Logs. Analyze Logs

This process can take a few minutes or longer, this all depends on the number of transactions logged.

Review the System Log Parser report


When System Log Parser finishes running, it will open the report in Excel if present.  If you ran this from a machine without Microsoft Excel, move it to a computer with Excel and open.


You will note that there is a summary tab, and several tabs listed across the bottom of the spreadsheet.  We'll cover each in further detail below, by tab.



When the Excel report opens, you will see the Summary tab. The below screen grab shows what server this was run against and some summary statistics.





On the bottom of the Excel report select the Statistics tab to view a table of all services by layer and service types.  this is where we'll spend most of our time.  Please read the rest of this post, then click here.



On the bottom of the Excel report select the Resources tab to view several charts:

  • Top 20 Resources by Count
  • Top 20 Resources by Average Response Time
  • Top 20 Resources by Maximum Response Time



On the bottom of the Excel report select the Methods tab to view several charts:

  • Top 20 Methods by Count
  • Top 20 Methods by Average Response Time
  • Top 20 Methods by Maximum Response Time


Queue Time

On the bottom of the Excel report select the Queue Time tab to view any services that had to wait for a ArcSOC to return a result. In an ideal setting the below is the desired value:


Queue Time Stats



On the bottom of the Excel report select the Users tab to view a chart of the top 20 users by request count.



On the bottom of the Excel report select the Time tab to view a chart of requests by day.


Throughput per Minute

On the bottom of the Excel report select the Throughput per Minute tab to few a minute by minute breakdown of requests.

Below is a sample of what information can be found on the tab:


Throughput Per Minute


Elapsed Time of All Resources

On the bottom of the Excel report, select the Elapsed Time of All Resources tab to view chronological listing of all requests from the time period the System Log Parser report was generated.


I'd also like to thank Aaron Lopez for his help and continued development of this invaluable tool. 


Note: The contents presented above are recommendations that will typically improve performance for many scenarios. However, in some cases, these recommendations may not produce better performance results, in which case, additional performance testing and system configuration modifications may be needed.


I hope you find this helpful, do not hesitate to post your questions here: ArcGIS Architecture Series: Tools of an Architect