Is there a way to view related tables/info in Workforce? I can see the table in the AGOL Dispatcher/Worker maps but I don't see the table when viewing the map through the Workforce web/mobile app.
This is not currently supported.
It will be supported in the next release in the Workforce mobile app; but we don't have any plans to add it to the web app.
That's unfortunate since some of our users/dispatchers are only using this Workforce platform for their GIS needs. These people are not GIS savvy and asking them to go to other platforms is frustrating to them and not an option.
Can you go into some detail on the use case for a Dispatcher to be able to view the related records for features within the web app? This isn't a request we've really heard much demand for, understanding why your dispatchers need it will help with this.
Our Gas/Light meters, transformers, etc all have related tables for each individual unit. For example, a meter setting (geographic location) with a meter unit related to that location. For apt complexes there can be quite a few meters related to that one point. In order to see what meter is there they have to go to another web map or desktop to see where to place the Workforce assignment. The field crews also have to switch to Collector to see the meter unit info. It would be much easier to have all that info in one platform, the Workforce desktop/mobile app.
For Workforce mobile, we'll be launching the Beta for the new Workforce release tomorrow. It will include support for related tables in the mobile app. Would love to hear if it meets your needs.
For the Workforce web app, is it correct that, the reason the Dispatcher needs to see what meter is there is so they can create an assignment referencing that meter information?
Yes the individual meter serial #, manufacturer, size, meter read, install date, location or apt #, etc will be in the related meter unit table.
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