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See this FAQ: Frequently Asked Questions | Story Maps Rupert
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04-30-2018
04:50 PM
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Hi John If your existing Map Tour has a subtitle in its header, that subtitle is not displayed in the Side Panel layout's header. By design, the Side Panel header only shows the title of the tour, and doesn't show a subtitle in the header. We do this to maximize the space available on screen for your places, and also because you can use the optional cover page in the Side Panel layout to present your readers with subtitle info, like in this example Seven Wonders: Natural World To present your Side Panel readers with a subtitle, edit the caption of the first point in your tour so it uses your desired subtitle text (or add a new first point into your tour if you don't want to change the caption of your current first point). Then in the Organize dialog, make sure the option to use the first point as a cover page is checked (it will already be checked if your existing Three Panel or Integrated tour uses the option to use the first point as an introduction). Tip: Normally you'd want the title that appears on your cover page above the subtitle to be the same title that appears in your header, like in the example above, so you can edit the name of your first point, which defines the title on the cover page, to be the same as your tour's title. But if you like you can also take advantage of the ability to have the title that appears on your cover page be different than the title in your header, see for example Kilkieran Bay Marine Life . See the Story Map Tour FAQs for more info: Frequently Asked Questions | Story Maps Rupert
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04-30-2018
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If possible, please contact Esri Tech Support about this so one of our analysts can investigate this for you. Rupert
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04-27-2018
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Hi Dave, Sorry about the issue. I'd recommend contacting Esri Tech Support directly about this so they can walk through the issue with you on your environment to see what may be going on. What you are seeing can happen if an invalid geolocator/geocode service is being used at the ArcGIS Online Organization level, or if a geolocator/geocode service being used is accessed via HTTP instead of HTTPS. Rupert
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04-27-2018
08:51 AM
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When you create a Shortlist from existing point data or data in a spreadsheet (see here for info about that) the order in which the tabs appear in your Shortlist and the order in which the places inside each tab appear in your Shortlist is based on their record order in your point layer. So the first record in your data defines the first tab and the first place in that tab. If you are importing the data in that layer into a Shortlist, you can change the tab order and place order in the Shortlist Builder. But if you are using the 'as-is' option to drive your Shortlist directly from that data, you can't reorder the tabs or places in the Builder, because your dataset defines your Shortlist. If you want the places in a tab to have a different order than is inherent in the record order, you can include an optional integer field called PLACENUMSL to specify the order of the places inside each tab. This is useful because it saves you having to manually change the order of the records just to change place order. It also lets you automate the creation of Shortlist data more easily. PLACENUMSL is respected whether you are importing the data into the Shortlist or using the 'as-is' option, but it is especially handy for the 'as-is' option to let you easily change place inside tabs if, like me, you change your mind a lot geographically. The value of PLACENUMSL has no effect on the order of the tabs in your Shortlist: Tab order is determined solely by record order. If you use the option in your Shortlist to display places with numbers, the number for each place will be its value of PLACENUMSL (unless you imported the data and then rearrange the places manually in the Shortlist Builder). For example, here's a web map containing a CSV file that defines a Shortlist. The TAB_NAME field defines the tab names in the Shortlist and the order of the TAB_NAME values defines the order I want the tabs to be in, Within each tab, there are 6 places, and I've used the PLACENUMSL field to specify the order in which I want those places to be listed in each tab, which is the reverse order to the record order the places are in. For example I used the PLACENUMSL values to make the first record in the layer, the Gaslamp Quarter, be place number 6 in the Shortlist instead of being place number 1 as it would be without the PLACENUMSL field being present. If you open my web map and save a copy of it in your account, you can share it using the Story Map Shortlist to see the result. After choosing Share > Create a Web App > Story Maps > Story Map Shortlist, you'll be prompted to say how you want to use the point data it detects in the map. Choose either 'import' or 'as-is'. Note: there are issues with this workflow with ArcGIS Enterprise feature services with tab order sometimes changing, so we don't recommend AGS feature services for this. ArcGIS Online feature services and CSV files (either uploaded directly into web maps like in the example I posted above or published as feature services) are OK. For legacy purposes, Shortlist also supports a field called NUMBER for the same purpose as PLACENUMSL. However some data types won't allow a field called NUMBER to be added, so for new Shortlists you should use PLACENUMSL instead of NUMBER. If a layer contains both fields, then PLACENUMSL is respected. Rupert
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04-26-2018
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There are occasionally situations where Shortlist Builder's Save doesn't illuminate for me. I noticed one the other day after I made a change in the Settings dialog > Header tab, but when I kept on working and made another change it did become enabled. Does it remain disabled all the time for you?
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04-26-2018
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I should have posted the link to the Support gateway page: https://support.esri.com
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04-26-2018
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Hi Joseph I think we'd recommend contacting Esri Tech Support about this sort of issue so they can walk you through your environment and see what may be happening. They'll let us know if there's a bug that may be causing this or something else unexpected going on. Rupert
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04-25-2018
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If particular HTML syntax doesn't take when you edit data in ArcGIS Online it is because it is not supported in ArcGIS Online. For security and other reasons, some HTML is not supported. Feature services (which is the format that the Story Map Tour uses if you upload images directly into a tour) are more restrictive in terms of what HTML tags they support. So if you author a Map Tour by uploading images there are some HTML tags that are not supported, but which are supported if you are authoring your tour using Flickr images or images referenced elsewhere on the web. My bad on that: I should have mentioned in my comment above that <hr>, which I use in the Palm Springs Map Tour and others, is one of those tags that are not supported in feature services. For example in the Story Map Tour builder, if you are authoring your tour by uploading images, if you add <hr> into the description for one of your places, and then press Save, the builder will give you an error message "Save failed due to an invalid html tag in a name or description". You can do paragraph breaks with <br> but not ruler lines with <hr>. So the Palm Springs Map Tour has the ruler lines because the images aren't uploaded into the Map Tour, they are referenced via URL, so the Map Tour didn't create a feature service to store the places in. The same would be true if I was using Flickr images for that tour. -- You should edit the descriptions for your places directly in the Story Map Tour builder. It sounds like you are perhaps going directly into the feature service in ArcGIS Online that your Map Tour is managing for you and making edits there. There's no need to do that. There are some workflows where it is possible to automate some of the authoring of tours behind the scenes by generating or updating the data that the Map Tour uses to store the places (see this link for info about that). But unless you are doing that, it is much easier to do all your edits in the builder, and let Map Tour automatically manage and update the feature service for you. Rupert
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04-22-2018
05:24 PM
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The URL you are using won't work because it isn't the URL to an image: it's the URL to a Flickr page that contains an image. For the logo, the URL needs to point just at an image, e.g. a file ending in .jpg etc. It's the same deal if you want to add an image on the web into Map Tour as the image or thumbnail for a place directly using a URL: that URL has to go directly to an image, i.e. if you paste it into a web browser it will just show an image. Try this URL instead, which points directly at your logo image: https://c1.staticflickr.com/1/846/41631341331_c3cb45964e_o.jpg To obtain that URL from your Flickr page, I clicked the Download icon > View All Sizes to get to this page: https://www.flickr.com/photos/56793879@N07/41631341331/sizes/o/, then right-clicked the image on that page to get its URL. Rupert
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04-22-2018
04:55 PM
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Can you paste the URL that you are using to access your image here so we can have a look (assuming your story map will be publicly accessible and that therefore the logo image is as well? There is an issue with the Settings dialog sometimes not 'taking' inputs that you make. See this post which was part of a reply to another author who had the same issue: https://community.esri.com/thread/213117-adding-a-cover-image-and-header-image-to-the-story-map-tour-side-panel-layout#c… Rupert
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04-22-2018
02:25 PM
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Hi Robin So far it sounds like Flickr system and brand will be maintained as-is. Here's the FAQ from the Flickr blog: http://blog.flickr.net/en/2018/04/20/together-smugmug-flickr-faq/ But we're keeping an eye on that, and will aim to let Story Map authors know well ahead time about any changes we find out about. This is similar to the changes we made in the recent ArcGIS Online update to help authors prepare for the upcoming changes in web browsers like Chrome, where they will increasingly warn users about web pages that use HTTP instead of HTTPS: https://storymaps.arcgis.com/en/faq/#question24a Rupert
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04-22-2018
02:21 PM
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Actually, the Map Tour that Alison shared uses the new Side Panel layout: it's not a custom story map or customized story. (We host the source code for many of the stories our team produces on our own server to add additional analytics and social media support, which is the why the URL for the Palm Springs Map Tour above is on storymaps.esri.com. and these sometimes contain customizations, but in this case the Map Tour isn't customized: it's the standard app). The Side Panel layout option in Story Map Tour was released on April 12th. See our latest What's New blog post for more info. The formatting in the caption is done by entering HTML tags into the text when you edit in the Story Map Tour Builder. That is supported in all three Map Tour layouts. If you are using the option to define your tour in a CSV file and then import that CSV file into the Story Map Builder, you can also include HTML tags in the captions you define in the CSV file. It is a limitation of the Story Map Tour's text editor currently that you can't author hyperlinks and other formatting interactively when editing narrative text, like you can in most other Esri Story Map app templates. Here's an FAQ about using HTML in Map Tour captions. Here's the text for the caption shown above, including the HTML tags that provide the formatting and define the hyperlink: At the back of this cool coffee bar at the start of the Uptown Design District there's a secret garden courtyard known only to locals. With its beautiful mountain vista, it's a great place to hang out. The excellent art and design shop 'Just Fabulous' is next door where you can browse their big collection of books. <a href="http://www.kofficoffee.com" style="color:green" target="_blank">More Info</a><br><hr><font size="1">1700 South Camino Real, Palm Springs, CA 92264. On the corner of South Camino Real and East Palm Canyon Drive.</font><br><font size="1" color="Grey"><i>Photo: Rupert Essinger/Esri</i></font> Note that there are some restrictions on the HTML tags you can use in a Map Tour. See the FAQ mentioned above for details. These restrictions also vary based on how you are authoring your Map Tour: if you are uploading your images into the Map Tour Builder, this uses a feature service behind the scenes to store your tour data, and feature services have additional restrictions. For example the hr tag I used to get the horizontal ruler in the example below is not supported in feature services, so it can't be used if you are uploading your images instead of importing them from Flickr or referencing them directly via URLs. It can get a bit fiddly manually entering HTML tags to define lots of formatting for all your places, especially if you have a large number of places or if you change your mind about how it all looks after entering them. For this reason it can be handy to use an Excel spreadsheet to assemble the text for your tour captions. This is an advanced workflow but I thought it would be good to mention for folks who know Excel well and want to do a lot of Map Tour caption formatting. In Excel I define the different parts of the caption, like the text at the beginning, the website, the address, and the photo credit, in different columns in the spreadsheet and then use the Excel CONCATENATE formula to bring that text together in a single field along with the HTML tags I want to use. In this way, I just need to define the HTML formatting once in that formula and can just fill it down in the spreadsheet. This also makes it easier if I change my mind about the formatting because I can just change it in that formula and fill it down again. You can save your Excel file as CSV and copy and paste those captions into the Map Tour Builder from the CSV file. You also have the option to import the CSV file directly into the Story Map Tour Builder when you first create a new tour, via the Advanced Options in the Welcome dialog you see when you start the builder. If you have a lot of HTML formatting you want to apply to your places, and especially if you can use the CONCATENATE formula method from the previous paragraph, this can save a lot of time, because you can just import a CSV file directly into the builder: there's no copying and pasting required. Your CSV file defines all your tour's content. However, this workflow does require that your images are referenced via URLs specified in the CSV, along with lat, long values for each point, as you can see in the sample CSV template you can download from the Welcome dialog Advanced Options in the Story Map Tour Builder. This workflow can't be used if you are uploading your images directly into the Map Tour Builder. Here's an FAQ about assembling a Map Tour this way. Here's the Excel file I used to define the Palm Springs Map Tour. The field called DESCRIPTION is generated from a CONCATENATE formula. You'll see the formula in Excel if you click on one of the cells in the DESCRIPTION field and look at the editor at the top of the Excel UI. This file does specify the images via URLs because I have all these pics already on a web server and has the required lat/long coordinates, so you can save this Excel file out as a CSV and then recreate the Palm Springs Map Tour with it. Rupert
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04-21-2018
09:58 PM
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For the issue you mentioned with the logo you are specifying not 'sticking' and appearing in the header, I'm not able to reproduce that, but that dialog has been known to not correctly apply the inputs. I've noticed that with the Colors tab sometimes not accepting my color picks (when authoring tours with the original layouts, not the side panel, which doesn't support the options in the Colors tab). The workaround is to make sure you click anywhere inside the dialog after specifying your input and before you press Apply. If the issue continues perhaps post the URL of the logo file you are using and we'll test it. The logo size does mean height and width. That is only a guideline though to indicate the typical size and shape. It will actually a larger image or image with a different shape, so it usually works with any image you enter. For example try this 280x210 image, which is the logo of San Diego's Cafe 222, a UC fav: https://downloads.esri.com/blogs/places/sandiego/cafe_222_logo.jpg Rupert
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04-20-2018
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