Latest Contributions by Todd_Metzler

Hello, Are you able to upgrade your current (server 1) 1071 server to 1081?  If so, then, after the upgrade you can join the new (server 2) 1081 server to the site.  After joining, allow time for synch.  A quick way to verify synch complete is the ArcSOC.exe processes on both servers are the same count.  Then copy the system folders to the new server, repoint the config store to it's new location, then remove the original machine from the site.  This might even work without upgrading server 1 to 1081 1st.  I don't recommend attempting that on a production system until confirming the 1071,1081 servers can participate in a single site. Todd ... View more

Hello, Somewhat off topic but I'll share for your consideration anyway.  If your version of ArcGIS Enterprise supports shared instances, suggest changing all your infrequently used services from dedicated to shared pool.  In our Enterprise this has improved overall computing resource utilization at the cost of supporting a few ArcSOC processes that are fairly large resource consumers.  The major benefit has been an overall reduction in the number of ArcSOC processes running and the ability to host more services without running up against heap space limits in the Windows OS. Now a question:  Who has a script to change existing dedicated service to shared pool. Todd ... View more

Hello, Did you copy the project using the OS file utilities?  If yes, then take a look at the path names in the new location.  White space and special characters.  Generally, GIS doesn't like these and sometimes may not recognize a path or must escape/replace the unrecognized characters in the path.  When you repaired the paths, behind the scene the escape/replace process was probably done for you.   If your objective is an exact duplicate of the project and the data in the project, suggest using the the package project function in Pro and refrain from moving Pro projects around using OS file management tools.  Otherwise you'll risk either (1) copying the "front end" components of the project while it's still dependent on and reading/writing back to the original source data or (2) breaking the project structure and dependencies within the project. TIP:  When working with GIS data, stay within the GIS environment as much as possible.  Refrain from using OS based utilities whenever possible including file/folder utilities. TIP:  Use CamelCase for your directory structure.  Refrain from using white space and special characters in paths. TIP:  Keep your paths as short as possible. Hope this helps! Todd ... View more

Cody, I have recently experienced the same phenomena for a number of existing Mosaic Data Sets (MDS) that are sources for Image services.  Observed after two actions in our ArcGIS Enterprise environment (1) a move of the source rasters from one storage location to another and (2) an upgrade of ArcGIS Enterprise from 10.4.1 to 10.8.1.  The source raster move was compared for differences by my Enterprise storage team.  The folder/file structure, number of files and file sizes match.  Another variable is the original MDS were created in ArcGIS Desktop (ArcCatalog/ArcMap from version 10.4.1 to 10.6.1), I am now managing all of our MDS in ArcGIS Pro version 2.6. These source rasters are 4 band RGBI .tif 8 bit unsigned. I have tried most everything including complete deletion of overviews and re-generation after compacting the File GeoDataBase (FGDB) containing the MDS(s).  Unsolved.  Ideas please? Sincerely, Todd Metzler ArcGIS Enterprise Administrator  ... View more

Hello Mitch Johnson, Some things to check: (1).  Your AGOL organization is set up for Enterprise Sign using SAML. (2)  Your Portal is also authenticating your Enterprise users from the same authentication source. (3)  Construct of your Enterprise user names and SAML assertion properties.  For example, in AGOL, our Enterprise users can authenticate using firstname.lastname@domain.gov or firstname.lastname@domain while our portal is configured to authenticate from the same directory service as firstname.lastname@domain.  We instruct our users to use firstname.lastname@domain for all our ArcGIS Enterprise resources for a consistent Sign In experience. ... View more

Thank you for the speedy reply.  Yes, reached out to support via case when failure happened (10.6.1 > 10.7.1).  I don't recall if the failure point was exactly the same.  I do recall the installer logs not being very helpful.  After 24 hours (3 work days) of investment in attempting to migrate Portal DBs manual process following steps provided by support gave up and did fresh install.  Thus I don't trust the upgrade installer. ... View more

Is it possible to use the DR Tool to back up Enterprise 10.4.1 (federated portal/server no Data Store) and then recover this backup to fresh installation of 10.7.1 Enterprise single stack (portal/server/data store).  The past three times (10.5.1 > 10.6.1 > 10.7.1) I have run the upgrade installer on single stacks it has failed with catastrophic results to the portal DBs and I don't trust the process.  the 10.4.1 Enterprise is my production environment and I can't afford to kill it off and do a fresh install nor hold off upgrade any longer to ... View more

For customers like me that are tracking availability of Esri cloud based components of our(your) ArcGIS Enterprise deployment, on 2019-10-10 we experienced, the entire Esri cloud consuming community was affected just like today.  Here's the thread: https://community.esri.com/message/884833-re-open-data-downloads-getting-stuck?commentID=884833&et=watches.email.thread#comment-884833 ... View more

2019-10-17T08:41:00(-0400) Hello Again Esri Hub Administrators (Esri Technical Staff.  Not customer Hub Site Administrators like me), Hub behavior is inconsistent and unsatisfactory again today.  My open data catalog <Maine GeoLibrary >doesn't even show content and hub site landing page fails to load about 50% of the time<ArcGIS Hub > . All green <ArcGIS Online Health Dashboard >. What do I tell my customers now? My Esri case is comeing your way. Todd Metzler State of Maine Enterprise GIS Platform Administrator ... View more

Hello, have you looked for a solution here: projection | ArcGIS API for JavaScript 4.13  Todd ... View more

Our service consumers often ask the same question.  Direct answer: No.  Indirect answer yes.  A few options: (1) Consume the image service in an ArcGIS Desktop client (ArcMap or ArcPro).  From within the client, the user can access client based tools to download rasters. (2) Access the service URL and construct a query to download rasters following the instructions for the Esri REST API. (3) Create an application to allow raster tile downloads.  There are a few web app builder templates that may work. (4) Workaround this limitation with a hybrid solution of your own making.  Here's what we did: Maine Orthoimagery Regional 2017 (Imagery Layer) NOTE:  The Orthoimagery Download and Discovery App under the Tile Download Link URL in our description leads to an Esri Mature Support code base Web App that is really unsupported.   We're looking into options to replace it but haven't a clear direction yet.  Esri Excalibur is under consideration. ... View more

My experience is with ArcGIS Enterprise Advanced not ArcGIS workgroup.  But I'll suggest a simple solution that may work. Terminology first.  File Geo Data Base (FGDB); Enterprise Geo Data Base (EGDB).  EGDB is often used synonomously with SDE.  These terms are not the same.  In a Relational Database Management System that supports native geometry and geography types (just about every main stream RDBMS these days) you may create EGDB that is not SDE schema. Now, provided your ArcGIS workgroup deployment creates keycodes like an ArcGIS Enterprise deployment does and you don't violate your Esri license agreement in any way and you have enough resources to deploy multiple SQL Express RDBMS then you've solved your space limitations because each SQL Express instance will have it's own upper limit.  When determining if you have enough resources to try this, note that we have observed that a "fresh" SQL Express deployment will consume about 1GB of RAM sitting idle doing nothing without any data. ... View more

Hello Esri Hub Administrators (Esri Technical Staff.  Not customer Hub Site Administrators like me), Please prioritize determining the cause of this problem and fixing in very, very soon.  Our team has already expended over 16 human hours troubleshooting these problems ourselves. I am customer 497 and my Esri case is  #02419756. Disappointed that Esri status shows no outages, conditions normal.  Clearly that is not the case. Todd M ArcGIS Enterprise Administrator ... View more