Latest Contributions by AndyShoemaker

Hi @SarahHartholt , What are you looking to change with regards to the arcade?  Are you trying to change the display output or Is there an issue you've found with regards to a combination of the settings? Thanks! Andy ... View more

Hi @AileYG, When the Solution Deployment Addin for ArcGIS Pro lays down content, it puts it all in the same location. If you set a folder, everything should be in there. If you don't set a location everything goes into your root folder in the portal. You may be able to simply sort the content by date created and find the items that you may have missed.  My next suggestion will sound silly, but try closing and reopening ArcGIS Pro. When the addin loads, it connects to your portal and sees what content you have. It is possible that the addin thinks the content exists and is trying to use it.  If you still can't deploy, I'd suggest searching your portal for the item listed in the error (Water_Service_area_9e3b....). The addin automatically uses other content within the portal, so it could be trying to use a view of something you may not own.  If at this point, you still can't find the content, I'd suggest reaching out to tech support. They'll have a few more tricks to finding the layer we can't.  ... View more

Hi Greg,  Unfortunately, we are currently experiencing performance issues with the ArcGIS Solutions app in some ArcGIS Online organizations. We are working to resolve this issue as quickly as possible. I'll be sure to post an update here once it has been resolved.   Andy ... View more

Hi @DinubaAGOLAdmin , It sounds like you may be hitting a bit of an expected issue. In July 2020, a new version of Workforce was released. The scripts referenced in the documentation for Crowdsource Reporter were all designed to work with the older version of Workforce (what we now call Workforce Classic). Any new projects made with workforce after the July 2020 update will default to the new version of Workforce and will not function correctly with the scripts.    That being said, there are 2 approaches you could take to get this up and running.  1) Debug the above script until it works (I don't recommend this, as it will probably be quite time consuming) 2) Create a Workforce Classic Project as outlined in the blog below. (certainly the easier of the two options)   Create a Classic Workforce Project with the ArcGIS API for Python: https://www.esri.com/arcgis-blog/products/workforce/field-mobility/create-a-classic-workforce-projec...    Andy ... View more

@nicofierrov , I'm glad to hear it is working! It is very strange, however that your organizational account isn't working.  Are you using the two accounts on the same network? or does your organization have very strict security settings? ... View more

Hi @Mark_Medina , The Create Workforce Assignments tool was created to work with the original version of Workforce (what we now call Workforce Classic). Projects made before the July 2020 release of will be Workforce Classic, everything newer will be the new version of workforce. Unfortunately, due to the changes made in that release, this script won't work.    That being said, there are 2 approaches you could take to get this up and running.  1) Debug the above script until it works (I don't recommend this, as it will probably be quite time consuming) 2) Create a Workforce Classic Project as outlined in the blog below. (Definitely the easier of the two options)   Create a Classic Workforce Project with the ArcGIS API for Python: https://www.esri.com/arcgis-blog/products/workforce/field-mobility/create-a-classic-workforce-project-with-arcgis-api-for-python/    Andy ... View more

@nicofierrov , I'm sorry to hear it still isn't working.  What versions of Google Chrome and Firefox are you using? I've tested on both of these browsers, and it seems to be working fine for me.    Are you able to deploy using the link below? I noticed your screenshots are in Spanish, this will force the app to load in English. This shouldn't make a difference, but without seeing a network log, I can't be sure what else could be at play.  https://www.arcgis.com/apps/solutions/index.html?locale=en&solution=0rw459dp710w5kg6xsok0fm5zb1y6jnq&sortField=modified&sortOrder=desc#home    If the link above doesn't work, can you DM me a  log of the network traffic when you try to deploy? I'd like to debug the process to see what is going on.    Andy ... View more

Hi @nicofierrov , I'm sorry to hear you are running into issues. I just tried this solution myself and it seems to be working for me.  There are a few things which may give us a better idea of what you may be seeing.  What UserType and Role do you have in the organization? Do other solutions deploy correctly for you? If you clear your cache and try deploying again, does it work? Can other users in your organization deploy this solution? Thanks! Andy ... View more

Thanks! Looking at this a little closer, there is definitely a permissions issue. From what it looks like, the data is hosted in ArcGIS Enterprise. Do the enterprise credentials embedded for reading the service have update capabilities? Since the service is publicly editable, you may not need the credentials embedded into the tool.  I'd first check if you can edit the catch basins in ArcGIS Enterprise while signed in with the credentials you used in the tool. If you can't edit, that would be what is causing the hang up.  If you can edit, it may be that the tool is attempting to apply permissions when editing that it doesn't need. At this point, I'd suggest republishing the tool with no credentials embedded and (don't delete the old one just incase). Andy ... View more

Hi Briana,  At first glance, I'd suspect there is an issue with permissions for the credentials embedded in the Webtool to update records in the usertable.  Would it be possible for you to share a link to your app so I can take a peek? Andy  ... View more

Hi Jared, The layers in the reporting maps are all views of a single reports layer. You should be able to use the unique views (or make your own for each department) in unique maps for each dashboard. Since the default configuration of Citizen Problem Reporter is one dashboard, you'll need to create your own dashboard for each department. As a starting place, you may want to do a "Save As" when editing the deployed dashboard. This way you'll have an outline and would just need to replace the map and repoint the KPIs. Andy ... View more