Latest Contributions by AndyShoemaker

Hi @DinubaAGOLAdmin , It sounds like you may be hitting a bit of an expected issue. In July 2020, a new version of Workforce was released. The scripts referenced in the documentation for Crowdsource Reporter were all designed to work with the older version of Workforce (what we now call Workforce Classic). Any new projects made with workforce after the July 2020 update will default to the new version of Workforce and will not function correctly with the scripts.    That being said, there are 2 approaches you could take to get this up and running.  1) Debug the above script until it works (I don't recommend this, as it will probably be quite time consuming) 2) Create a Workforce Classic Project as outlined in the blog below. (certainly the easier of the two options)   Create a Classic Workforce Project with the ArcGIS API for Python: https://www.esri.com/arcgis-blog/products/workforce/field-mobility/create-a-classic-workforce-projec...    Andy ... View more

@nicofierrov , I'm glad to hear it is working! It is very strange, however that your organizational account isn't working.  Are you using the two accounts on the same network? or does your organization have very strict security settings? ... View more

Hi @Mark_Medina , The Create Workforce Assignments tool was created to work with the original version of Workforce (what we now call Workforce Classic). Projects made before the July 2020 release of will be Workforce Classic, everything newer will be the new version of workforce. Unfortunately, due to the changes made in that release, this script won't work.    That being said, there are 2 approaches you could take to get this up and running.  1) Debug the above script until it works (I don't recommend this, as it will probably be quite time consuming) 2) Create a Workforce Classic Project as outlined in the blog below. (Definitely the easier of the two options)   Create a Classic Workforce Project with the ArcGIS API for Python: https://www.esri.com/arcgis-blog/products/workforce/field-mobility/create-a-classic-workforce-project-with-arcgis-api-for-python/    Andy ... View more

@nicofierrov , I'm sorry to hear it still isn't working.  What versions of Google Chrome and Firefox are you using? I've tested on both of these browsers, and it seems to be working fine for me.    Are you able to deploy using the link below? I noticed your screenshots are in Spanish, this will force the app to load in English. This shouldn't make a difference, but without seeing a network log, I can't be sure what else could be at play.  https://www.arcgis.com/apps/solutions/index.html?locale=en&solution=0rw459dp710w5kg6xsok0fm5zb1y6jnq&sortField=modified&sortOrder=desc#home    If the link above doesn't work, can you DM me a  log of the network traffic when you try to deploy? I'd like to debug the process to see what is going on.    Andy ... View more

Hi @nicofierrov , I'm sorry to hear you are running into issues. I just tried this solution myself and it seems to be working for me.  There are a few things which may give us a better idea of what you may be seeing.  What UserType and Role do you have in the organization? Do other solutions deploy correctly for you? If you clear your cache and try deploying again, does it work? Can other users in your organization deploy this solution? Thanks! Andy ... View more

Thanks! Looking at this a little closer, there is definitely a permissions issue. From what it looks like, the data is hosted in ArcGIS Enterprise. Do the enterprise credentials embedded for reading the service have update capabilities? Since the service is publicly editable, you may not need the credentials embedded into the tool.  I'd first check if you can edit the catch basins in ArcGIS Enterprise while signed in with the credentials you used in the tool. If you can't edit, that would be what is causing the hang up.  If you can edit, it may be that the tool is attempting to apply permissions when editing that it doesn't need. At this point, I'd suggest republishing the tool with no credentials embedded and (don't delete the old one just incase). Andy ... View more

Hi Briana,  At first glance, I'd suspect there is an issue with permissions for the credentials embedded in the Webtool to update records in the usertable.  Would it be possible for you to share a link to your app so I can take a peek? Andy  ... View more

Hi Jared, The layers in the reporting maps are all views of a single reports layer. You should be able to use the unique views (or make your own for each department) in unique maps for each dashboard. Since the default configuration of Citizen Problem Reporter is one dashboard, you'll need to create your own dashboard for each department. As a starting place, you may want to do a "Save As" when editing the deployed dashboard. This way you'll have an outline and would just need to replace the map and repoint the KPIs. Andy ... View more

Hi Steven, What settings are you using for the actions when adopting and abandoning assets? The Adopta widget won't automatically kick the correct date (or clear the date) based on the pop up configuration. If the values aren't quite populating correctly when the widget is set, would it be possible for you to send a screen shot of the widget configuration and the URL for your asset layer?  With regards to photos, are you trying to attach through the map viewer or through the Adopta widget? At this time, Adopta can only send preconfigured edits to the asset layers (adopt, abandon, clean, etc.). If you are trying to simply get the attached images to show in Adopta, the top right panel is simply the pop up. If you can get it to show up in the pop up, it should appear there too.  Andy ... View more

Thanks for sending that, Jared.  When I access the maps (without the app) they give a warning that indicates one of the layers cannot be accessed. From this end it looks like the county boundary layer is inaccessible.  Can you verify that this is shared in the same way as the rest of the layers? Andy ... View more

Hi John,  Does every value need to have the extra padding or just values which are shorter than the full length you want? For example, would you want   "0011"  and "0111" or would you want these to be "0011" and "00111"? If you want the former, you can change the width of the integer generated so your expression would look like this "MANHOLE|4|SSMH[seq]". That should ensure the sequence is 4 digits and will pad with leading zeros  Andy ... View more

Hi Jared, Are you still seeing these issues? If so, any chance you can share a link to the app?  Andy ... View more

Hi Brent,  What type of filters are you using on the web map? If you set the filter to "Ask for Values", does the filter appear as you would expect? Andy ... View more