Latest Contributions by OwenGeo

@Will @MichaelVolz -- We have also shared this and other useful information related to planning and preparing for classic retirement in this blog: Managing the classic Esri Story Maps retirement in... - Esri Community ... View more

You could try that, but I'm not sure if that would have the desired effect. I gathered that you were creating this story to embed in another web page. We are working on a feature to facilitate this workflow that I think you will be interested in (and it may resolve this issue). We expect to have something available by the end of the summer. So keep an eye on the ArcGIS blog for the upcoming what's new in ArcGIS StoryMaps announcements. ... View more

@IlonaZhuravleva - Thank you for this feedback. We are aware of the map tour issue and are working on getting a fix out for it soon. For more information and a workaround you can implement to temporarily avoid the issue, see Re: Storymap not opening properly on mobile device... - Esri Community. This story is extremely long, and phones have limited memory compared to laptops and desktops. StoryMaps do a lot to manage performance and memory, but there is only so much that can be done when a web page is overloaded with content. I would suggest that you try to reduce the size of the story or look to break it up into multiple stories that you can add to a collection. You can do this by duplicating the story. ... View more

@Thomas1 -- Popups and other layer configuration can be saved to a layer item and reused across any number of web maps or web scenes as needed. You can do this using the Save as option in the map viewer. The new layer item references the data, so if the underlying information changes, that is still reflected when using the layer item. If you and your colleagues have invested time in configuring layers with good customized pop-ups and layer styling, I would recommend considering this technique to save that information to layer items so it can be more easily reused outside a single web map. For more information see Save and duplicate layers—ArcGIS Online Help | Documentation and Save a copy of a layer | Documentation. I hope you find this information helpful! ... View more

Thank you for reporting this. This is a bug with the shortcut in the Windows version of Chrome (it works as expected on Mac) that we are tracking internally. We have not yet had a chance to investigate whether it is something we can address or if it needs to be fixed in Chrome. I am going to close this since it is a bug rather than an idea or enhancement request. Please see the ArcGIS Ideas Submission Guidelines and Statuses. ... View more

@SaraJL - I'm sorry you are running into this issue. I just tried to reproduce the situation based on your videos, but I'm not seeing the same thing. I'm not sure I have enough information to determine what might be causing this. Are you able to share your story publicly and post a link here so we can take a look to see if there is anything odd about it? If not, please contact Technical Support and they can work with you to determine the cause of the issue you are seeing. ... View more

@stacy_fair - Thank you for reporting this. I can reproduce the issue and we will look to get this addressed in an upcoming release. ... View more

@Thomas1 - Unfortunately, we are not currently working on this feature. As noted above, we did take a look at it, but we were not happy with how it was turning out and put the project on hold. It is not something we have prioritized at this time. We realize there are a number of people who have upvoted it, so this is still under consideration and we may revisit it in the future. We highly recommend using web maps with a simple structure for storytelling. If you have a map with grouped layers that you want to use in a StoryMap—and you have the need to adjust visibility of those nested layers when telling your story—you can create a new version of that map for use in the StoryMap. When creating the new map add the same layers but do not group them.   ... View more