Latest Contributions by NicolasGIS

Hello, Since we upgraded from ArcGIS Server 11.1 to 11.3, I am facing intermittently an issue with ArcGIS Server: the site is temporarily not available. Here is a typical output of our monitoring probing both:  /arcgis/rest/info/healthCheck  :6443/arcgis/rest/info/healthCheck If I connect on the VM and try to access manager: https://localhost:6443/arcgis/manager I sometimes get a response, sometimes not. Checking the process, everything seems to be in order: ArcGIS Server service started, plently of ArcSOCs processes running. Having a look at the "classic" logs, I dont see anything. If I check the tomcat logs in "\framework\runtime\tomcat\logs", in "catalina.0", I have the following: Oct 22, 2024 3:09:15 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Oct 22, 2024 3:47:56 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Oct 22, 2024 3:51:02 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Oct 22, 2024 3:56:59 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Oct 22, 2024 3:59:01 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Oct 22, 2024 4:02:57 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Oct 22, 2024 4:06:01 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Oct 22, 2024 4:16:03 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Oct 22, 2024 4:19:03 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Oct 22, 2024 4:23:09 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) Oct 22, 2024 4:44:02 PM org.apache.tomcat.util.net.Nio2Endpoint$Nio2Acceptor failed SEVERE: Socket accept failed java.io.IOException: The specified network name is no longer available at java.base/sun.nio.ch.Iocp.translateErrorToIOException(Unknown Source) at java.base/sun.nio.ch.Iocp$EventHandlerTask.run(Unknown Source) at java.base/java.lang.Thread.run(Unknown Source) As you can see, the error time matches the unavailability detected by the monitoring. Any idea, what could be the issue ? The only solution I found is to restart the ArcGIS Server service and then it is back to normal. Thanks ... View more

Hello, Since we migrated to 11.3, we noticed that very often, when updating webscenes in Scene viewer, the following error message appears after saving it: Debbugging it, the request: https://myportal.company.com/geoportal/sharing/rest/content/users/myuser/5dbe9521827f4cb9b57791f40f93e53b/items/c3b4c329aabd42b3907223d29f949ef8/updateThumbnail returns: {"error":{"code":500,"messageCode":"CONT_0108","message":"Unable to update thumbnail","details":["Invalid Url"]}} Even after configured the Portal for ArcGIS logs to DEBUG, I do not get anything about this error. I can't reproduce it from scratch though: that is to say, creating a webcene and saving it works. Reopening it, updating it, saving it again works as well. It is as if this issue only occurs after a while.   Anyone facing the same issue ?   Thanks,   Nicolas   ... View more

Hello, I now have been reported 2 cases of users notifying me that they can't see my experiences built with experience builder. Basically, it keeps loading with the loading spinner. I debugged it with them and for each one of them, a different javascript file have been partially put in cache by the service worker. Partially meaning, the file is truncated as a consequence its execution breaks the application. In one case, it was: /apps/experiencebuilder/jimu-core/data-source.js In the other: /apps/experiencebuilder/experience/index.js  When debbuging I see the following (200 OK from service worker) : Trying to display the file, it is truncated (check the very bottom of data-source.js) This is very problematic because clearing the cache does not solve the issue. You have to manually unregister the experience builder service worker to fix this issue.   Any idea how could this have happened ? By the way, I am running 11.3.   Thanks for listening and hopefully helping !   Best regards,   Nicolas /cc @CedricDespierreCorporon  ... View more