POST
|
I don't know which authentification you use but here we are using a Web-Tiers one (SAML) for ArcGIS Online and this problem comes from the validity of the token. I got this answer from ESRI support : "Collector for ArcGIS is a web based application that although is able to download maps to be used in a disconnected environment, it's not solely meant to be used offline. While having the device on airplane mode for an extended amount of time, you will eventually see that your IDP token is going to expire and Collector will need to re-authenticate in order to stay logged in. This is how web applications are handled, so this is not something that would be specific to Collector - you would encounter it with any mobile application that uses a SAML authentication method". What we did is set up a protocol to log again at specific hour because as the plan is to be able to use Collector also in an emergency scenario, we have to be able to use it anytime in a disconnected environment. I am still a bit surprised by this answer because I was able to keep Collector opened for weeks and playing with it but the token is valid less than a day. This is what is a bit frustrating : there is no pattern ...
... View more
10-26-2015
01:44 AM
|
1
|
4
|
1101
|
POST
|
All right thanks. After talking with our IT they have disabled IPV6 on the server and since then we do not have the problem anymore. The thing is, according to our IT, "disabling IPV6 in Windows 2008 R2 is not recommended and not tested\supported by Microsoft" ... So I wish there were a better solution because we might have soon bad surprises. But ArcGIS Server is supposed to be fully IPV6 comptatible : 38707 - Does ArcGIS Server support IPv6? Another interesting thing that our IT underlines is that it seems like the IP of DC (Domain Controler) is truncated by ArcGIS Server and this is the reason why I guess it is not able to connect. An example from our log : - Failed to return role store. For input string: "1459:201:b56e::150:2d" while the IP adress of our DC is : 2001:1459:201:b56e::150:2d Food for thought ! Cheers
... View more
10-13-2015
08:25 AM
|
0
|
0
|
947
|
POST
|
Same problem here ... Fresh install as well of ArcGIS Server 10.3.1 with webadaptor 10.3.1 on Windows Server 2008 R2 Enterprise SP1 running on IIS 7. ArcGIS Server is configured to use Windows Domain with ArcGIS Server token authentication. Failed to validate user credentials for the user 'XXX'. Failed to return user store. For input string: "1458:210:40::100:e" Any progress made on this subject ? Cheers
... View more
09-14-2015
11:59 PM
|
0
|
1
|
947
|
POST
|
Thanks for your answers and for the bug report. Indeed, it works for me as well when security for virtual directories is disabled. But it is taking a longer time than usual. Though, I still have the 403 error when getting the URL written is the map layers item. Good to know that they are working on it.
... View more
08-03-2015
11:37 PM
|
0
|
0
|
784
|
POST
|
Exactly the same problem with : - ArcGIS server 10.3.1 - HTTPS only - GIS-tier authentication - Feature service with sync enabled I cannot download the map if credentials are stored in the feature layer but it works if they are not stored. When credentials are stored, it is important to notice that I can see layers in Collector but not download them. The error message in Collector is : "The requested URL was not found on this server". When checking the feature properties, URL of the layer follows the following pattern : https://utility.arcgis.com/usrsvcs/servers/......someId...../rest/services/folderName/ServiceName/FeatureServer/X and I have also an error 403 : You do not have permissions to access this resource or perform this operation. Any progress since April ? Cheers, Nicolas
... View more
08-03-2015
08:57 AM
|
0
|
4
|
784
|
POST
|
I am pretty sure there is no way but that would be could if it could be personnalized.
... View more
07-21-2015
02:55 AM
|
0
|
0
|
367
|
POST
|
We found a workaround in case you are interested : Collector with no basemap Of course, it would be better to have an out of the box solution though !
... View more
07-21-2015
02:51 AM
|
0
|
0
|
916
|
POST
|
Hello, We were very interested into having an offline application to work where no connection is available and for this reason we choose Collector for ArcGIS. Collector is said to be an offline application but it is only partially true ! Indeed, it needs a connection at the beginning to identify with AGOL. We thought that by not killing the app or not disconnecting from it, it would work. Once again, it is partially true because sometimes it does not require any connection to relaunch the app and sometimes it does and then you are stuck ... Is there any pattern in the identification process that could help us to anticipate this issue ? As we wanted to use the app in an emergency scenario where no connection would be available, it is a big disappointment. Any suggestion to avoid this problem is very welcome, Thanks for your help, Nicolas
... View more
06-15-2015
08:34 AM
|
3
|
9
|
5683
|
POST
|
Hello Miaogeng, Thanks for your answer but the idea is to push data remotely without having to collect all of them. With an MDM solution (https://www.apple.com/education/it/mdm/) you are able to push apps, configuration ... to a group of apple devices and this remotely ! The idea would be to push up to date .tpk without having to share the file, connecting to itunes ... For this, the application needs to support Managed App Configuration.
... View more
04-16-2015
11:59 PM
|
0
|
0
|
758
|
POST
|
Hello, I found out that it is possible to drop .tpk files on mobile devices running Collector for ArcGIS to avoid downloading basemap. (http://blogs.esri.com/esri/arcgis/2014/03/23/using-your-own-basemap-layers-with-collector-for-arcgis/). It comes to our minds that it would be great to push this file remotely to every IPad we are using to update them regularly with the last data. It is possible some application thanks to Mobile Device Management (MDM) of Apple. You can find in the link below more information about it : https://developer.apple.com/library/ios/samplecode/sc2279/Introduction/Intro.html Would anybody know by any chance, if Collector supports Managed Configuration and if yes, what are the settings that can be pushed ? Thanks in advance, Nicolas
... View more
04-16-2015
07:35 AM
|
1
|
4
|
4570
|
POST
|
Trent, I have the same error message when I use the GP ServerTools/Caching/ExportMapServer Cache but it works with the GP DataManagementTools/TileCache/ExportTileCache. Have you by any chance tried the wrong one ?
... View more
04-06-2015
11:27 PM
|
0
|
0
|
1145
|
POST
|
In fact with the tpk trick, it is as if you have a "no basemap" option. Workflow : 1. Publish a map service with a blank basemap. In the caching option, define the scales needed (until 1:20) if good zoom required, and specify "build cache manually after the service is published". 2. In the DataManagement toolbox/Tile Cache/Export Tile cache, specify the cache directory of the "cached" service (which is empty but contains some config files including the projection). 3. Copy the very light .tpk on your mobile plateforme. 4. Finally, download features with the tpk as basemap and you will be able to zoom in until the max zoom you defined everywhere in the map ! Worked for me 😃
... View more
04-02-2015
02:58 AM
|
2
|
4
|
1145
|
POST
|
The group is called "Collector Test". I just send an invitation again in case you did not get it the first time. Thanks, Nicolas
... View more
03-30-2015
10:28 AM
|
0
|
0
|
1102
|
POST
|
Hello Russel, I did some tests and in fact it does not seem to be linked with the tpk file but more with the feature layer. I cannot identify what is wrong with it. What is strange is that the research is working while online but not anymore when offline. Do you have any idea where could the problem come from ? Did you receive the invitation to the test group ? Thanks in advance, Nicolas
... View more
03-30-2015
08:40 AM
|
0
|
2
|
1102
|
POST
|
All right. I just invited Collector4ArcGIS to join the group in which you can find : - The web app - The .tpk file that I copied on my Ipad and use as basemap when downloading the data - The feature layer used for the research. A sample of a research would be "1-R" which is the cell the most on the left (talking left not West as it is a matrix with no proper coordinate system). Also, there a bookmark to find cell "1-R" as you can easily get lost in this WebMap (and that is why the research tool is so important !) Thanks in advance for your investigation ! Nicolas
... View more
03-25-2015
01:54 AM
|
0
|
0
|
1102
|
Title | Kudos | Posted |
---|---|---|
1 | 06-14-2024 08:27 AM | |
1 | 06-14-2024 11:54 AM | |
1 | 06-07-2024 09:26 PM | |
1 | 03-04-2024 11:37 PM | |
1 | 12-16-2020 09:53 AM |