Latest Contributions by AllenScully

Upgraded ArcGISServer + Geoevent on our test GeoEvent machine from 10.5. to 10.6.1: (Server 2012 R2,  Virtual, 2 CPU + 16 GB RAM) CPU usage is basically pegged, constantly.  I was eventually able to get into GeoEvent manager and stop all services (they all need attention - 10.6.1 GeoTagging seems to be a bit different) - but even with all Services/Inputs/Outputs stopped, CPU usage is spiked.  -  In addition to the expected java.exe and javaw.exe, there are 2 erl.exe processes contributing to the situation.  Have rebooted, re-started services - cannot get CPU to come down, so the whole server is functionally down for now.   Only a few ArcServer services running, so I'm looking to learn if something was done incorrectly on install, or if we just need to bump up CPU for GeoEvent 10.6.1? Thanks -  Allen ... View more

Likely related to new AGOL just released, but we have a dashboard that is publicly shared (as well as all items in it).  Now when going to it, we get asked to sign in, and that never resolves - sign pop-up appears several times, then goes away and no data is displayed. ... View more

We have an interesting/frustrating case happening- - likely will result in a support call but wanted to see if more experienced minds have any thoughts. We have 2 feature classes updated every minute via GeoEvent (Fire Dept Unit and Call location/status).  These feature classes are then published in a standard map service and used in a webmap > ops dashboard.  The layers are in the map multiple times, with different filters/symbology for use in the dashboard.   The refresh interval for these layers is set at 1 minute - so, this is a lot of calls to the service.  Multiply this by the # of users viewing the dashboard, and things get tricky  (up to 20 users at a time - testing with 5 people). We initially had the map service published on a general-use ArcServer machine, with the max instances bumped up to 15.  Caused all kinds of problems with the ArcServer service and server in general - typical behavior being the whole ArcServer instance seemed to crash - nothing available in maps, arc server manager not available on that machine - but the Windows ArcServer service never stopped, RAM/CPU never spiked, and we were sure that the max # instances total per arcserver installation was not exceeded (200, I believe is the functional cap) - server is a VM, 4 CPU and 16 GB. Put the service on a brand new ArcServer VM - (2 CPU, 8 GB) - ramped up the max # instances to 30.  All is fine until we get 3+ people using the dashboard, then ArcServer goes haywire.  Never seeing all 30 instances 'in use' and the # running varies between 2 and 25 or so.  Only other service running is the Publishing service.   The logs show a few items which don't point in any single direction (to my eyes at least): SEVERE: MapServerObjectFactory failed to create an instance of MapServer. SEVERE: Geodatabase error: Out of server memory  (however could still connect to the SDE database in question via ArcMap/Catalog) WARNING: A connection with the server could not be established - WinINet Error while using HTTPS security, 12029)      - this may be a symptom after the service starts to misbehave Again - no overall CPU/RAM spiking or sitting at terribly high levels on the server. So my question is, how do we handle this?  Even more instances of the service?  Fewer?  Other service properties to consider?  More power for the VM?  SQLServer connection issues? (database can't handle the traffic?) using server v 10.4.1, SDE version 10.1 (I know, soon to be upgraded) Thanks - sorry for the lengthy post Allen ... View more

We have a big physical server running ArcGIS for Server 10.4.1 Having issues publishing.  As part of trouble-shooting, I noticed there's an additional publishing service called PublishingToolsEx - I swear I don't think this has been on this installation of ArcServer for very long, and I don't know where it came from or what it is.  It also won't start. Is this similar to when a service fails to publish and you end up with stopped service 'OriginalServiceName<date-time>'? I'm confused.   Thanks Allen ... View more

We have a Javascript app that allows users to draw a polygon as an area of interest to be notified for development activity.   The data gets written to a non-spatial table that is then converted, using GeoEvent, to a regular feature class using a field calculator on the geometry attribute. In the rare cases where someone draws a self-intersecting polygon, this blows up our process - geoevent essentially can't get past the bad record. Our process is fairly locked in at this point, so we are hoping to add code in the Javascript app to prevent these types of polygon from being drawn at all.   We're using esri/toolbars/draw (3.25 - this is a large application from github so we have not built it from scratch and are not excited about totally re-working it for 4.x) - and I noticed the setRespectDrawingVertexOrder method which says it sets whether the polygon geometry should be modified to be topologically correct. My question is, will this handle the issue of self-intersecting polygons (i.e. do they count as topologically incorrect) and if so, what does the user see when this is enforced? Thanks -  Allen ... View more