Latest Contributions by Kathleen_Crombez

Yes. Thank you David. I spent over 2 hours on the phone with ESRI Tech Support yesterday and they think that the anti-virus software that our IT department installed on all our machines recently interfered with the upgrade process. Per our support ticket, ERSI concluded the following: The Portal logs only referenced that is was unable to process the appbundles contained within the json license No other logs related to functionality We tried running the upgradeportal batch file located in the Portal tools folder The utility completed successfully but said that the Portal has already been initialized From this point Portal thinks that the upgrade completed successfully but has missed crucial parts of the upgrade.   We have reverted all our systems back to a pre-install state and plan to reattempt the upgrade with the anti-virus disabled in 2 weeks. Which is a real shame as the entire enterprise upgrade took almost 12 hours to complete from beginning to end. I will post an update after the second attempt to upgrade (with anti-virus disabled) is complete. Thanks again for your help. ... View more

We are using both concurrent and named users. The different creator groups are due to different licensing types and expiration dates. The 10 perpetual creators are our concurrent licenses and the 4 that expire are named users that we converted from AGOL. ... View more

Thank you. Yes, the file is a .json and I have tried recreating it several time. I have already tried to clear the browser cache and cleared the cookies. I have also tried importing the file from the command line (using run as administrator) which does not use a browser and it fails with the error 'Failed to configure the definition of the appBundles Essential Apps.' ... View more

No. I was not able to get this resolved. The primary key is a unique integer. It is also an identity field in SQL if that makes any difference. ... View more

I know this is an older post, but we just ran into a similar issue where we could not get the services to start and they would be stuck in a "stopping" status. Most of the articles I read all point to low memory or network changes being the cause of this. In our scenario we think it was related to new anti-virus software that was recently installed on the servers. While researching this I ran across this article about excluding ArcGIS Enterprise directories from the virus scans. FAQ: Which ArcGIS Enterprise directories should be excluded for security or antivirus software?  Different antivirus and security software on the market and in computing environments sometimes detect ArcGIS Enterprise directories or components as a threat to the systems and networks with which they interact. When detected, the software may attempt to fix the ArcGIS Enterprise threat as it would any other, resulting in a partial or total loss of functionality for ArcGIS Enterprise. To ensure the best functionality of ArcGIS Enterprise with the environment security, the following directories can be marked as excluded. Portal for ArcGIS <installation drive>:\arcgisportal <installation drive>:\Program Files\ArcGIS\Portal ArcGIS Server <installation drive>:\arcgisserver <installation drive>:\Program Files\ArcGIS\Server <installation drive>:\Python27 ArcGIS Data Store <installation drive>:\arcgisdatastore <installation drive>:\Program Files\ArcGIS\Datastore This solution seems to have worked for us. Hopefully this will help someone else in the future because we battled with this for over a month before we figured it out. ... View more

Andres, The links you provided are very helpful. I really need to read the whole Versioning for Dummies series. Generally we use 3 tier versioning with a QC version below default that all our other versions are built from. But the Parcel Fabric only allows for 2 tier versioning. (all versions off of default) My nightly script reconciles and posts all grandchildren to their parent (QC), then QC to default. Then it runs a second time, in the same order. (Not the reverse order like you suggested.) It seems this method should still get all edits pushed up and down. (we only have a few versions off of QC) Strangely, since some of our editors have been on vacation the last week, it has suddenly pushed all the edits to the base table and the adds and deletes tables are empty. So maybe our method is not 100% because it seems like it took a few days for all the edits to get moved over to the base. Thank you again for all your help! Kathleen ... View more

When a feature class has an established relationship class with a stand alone table, the editor must have the same edit permissions on the table as they do the feature class or they will not be able to edit the layer. Based on this reason alone, tables should be allowed to be placed in a feature dataset so they will have the same edit permissions as the feature classes that they participate in the relationship class with. ... View more

Thank you. Please keep us informed on your findings. ... View more

I disagree. The response from mabeykoon is completely relevant. It has been determined that editing (or even opening) a 10.3 mosaic with 10.5 desktop modifies the data storage in a way that is not backwards compatible. Mahinda is saying that this new keyword RASTERBLOB can be modified to BINARY (or BLOB) allowing the mosaic to once again be backwards compatible. If this is true... (which i have not tested because we have already updated all our desktops to 10.5.1), then this should be considered the solution to being able to open the 10.5 mosaics in an older version of desktop. I somehow missed this documentation when we ran into this issue. And I wish I would have had a chance to test it before we upgraded our desktops. But I believe this information would be extremely useful for others running into the same issue as the original post. ... View more

My apologies. The "..." was written so I did not have to post a 500 line post because every multipolygon that did not have and area of zero had hundreds of XY vertices. I was just short handing the response. Sorry. I should have made that clear in my post. also note that out data is in State Plane US Feet. ... View more