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I am also a one man GIS department and we started using ArcGIS Enterprise in 2016. I would also recommend running the three main ArcGIS Enterprise components on different servers (physical or virtual) for the same reasons stated above. I would recommend virtual servers to have the snapshot availability. I guess I do not fully trust Esri's backup and restore tools. I still use the backup tools, but I think using both is safer. Start with a fresh ArcGIS Server instance for the hosting server. I would not recommend trying to federate an existing ArcGIS Server instance. I did that back in 2016 and had all kinds of odd issues over the years that went away we I migrated to new servers and started with a fresh install of everything. Be patient, some of the installers can take a long time to complete and look like that are not doing anything. Depending on the servers it can take awhile. But... sometimes the installers will hang for some reason. I do not think that happened during my last fresh install but it has happened often with upgrades. Contact Esri Support before trying to cancel or close anything. Read and re-read the ArcGIS Enterprise help documentation about installing and configuring. It is really helpful to know what to expect and make sure you are not skipping any steps. Create an admin account to manage the deployment and a separate account to publish/create content. Come up with some standards for naming conventions (for services, items, folders, tags, etc.) and content organization before you start loading content. Make sure your storage for ArcGIS Server and ArcGIS Portal config directories have good performance with small, random input/output. Otherwise ArcGIS Enterprise will be slow for many operations (https://enterprise.arcgis.com/en/server/latest/install/windows/choosing-a-nas-device.htm). I hope that helps.
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05-19-2023
01:02 PM
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3
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The print templates are being stored locally on the ArcGIS Server server. They were being referenced using a UNC path but I have changed that to a direct path. I added antivirus exceptions to the print templates folder and the custom print service folder. Those changes had no affect on the duration. The default printing tools service only takes a 2 seconds to get a response from the Get Layout Templates Info task and it is stored on the same local drive on the server with no antivirus exemptions. My custom print service has fewer layout templates than the default print service so it seems reasonable that the Get Layout Templates Info task would execute faster.
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05-19-2023
10:21 AM
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3878
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I would go with the least privilages mindset. Creating a new member role for the consultant and give the role only the permissions that they absolutely need to have to do their work would be my recommendation. Then assign that role to a new account for the consultant. This gives you complete control over what they can do. This requires more thought and coordination up front but is the most secure way to go about it. If they absolutetly have to have administrative access, I would still create their own admin account. Sharing admin credentials is usually not recommended.
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05-19-2023
09:50 AM
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Have you tried running Firefox's developer tools while loading the page to see what is happening when the page loads? In my version of Firefox pressing F12 opens the developer tools and the Network tab should show any errors that may be occuring. I upgraded from 11.0 to 11.1 last week and have been using the method above to try to figure out some issues that started up after our upgrade.
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05-16-2023
08:40 AM
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0
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1560
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I tried clearing the broswer cache again this morning and the custom print service started working for a little while and then it went back to throwing an error about being unable to access the secure services. I cleared the cache again, it started working again for a little while, and then it throws access errors again. I have not restarted the print service today. I am only clearing the browser cache.
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05-16-2023
07:51 AM
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4069
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I have reached out to Esri Support. I used the wrong term in my initial post. The print services are not crashing where the service has to be restarted. The print services are throwing an error message when trying to print a map with secure services in it.
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05-15-2023
12:17 PM
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4105
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The Park Infrastructure Management or Recreation Outreach come to mind, but really any solution that has hosted feature services as part of the solution. We prefer to use a State Plane coordinate system versus Web Mercator Auxillary Sphere.
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05-15-2023
12:07 PM
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1488
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Our custom print services are taking around 20-45 seconds to load in the various print widgets when opening the print dialog depending on how many layout files are in the template folder. Checking the web traffic it is the "Get Layout Templates Info" task being called that is causing the delay. The default print service also calls that task but it only takes 2 seconds to run. The custom print service that takes 20 seconds to load only has 5 layouts and the default print service has 8 layouts. It does not make sense to me why the default is faster. Are there any best practices to speed up the Get Layout Templates Info task? I am currently running ArcGIS Enterprise 11.1, but this has been a problem for us for several versions.
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05-15-2023
10:31 AM
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I upgraded our ArcGIS Enterprise 11.0 install to 11.1 last week and ever since then secure services are causing the print service to crash. The error message is "Error executing tool. Export Web Map Task : Failed to create layer from service at <SECURE SERVICE URL HERE>. Failed to execute (Export Web Map)." This happens with the built in PrintingTools service and with custom print services. If there are no secure services in the map the all of the print services work as expected. Our setup uses short term tokens but they do not seem to be passed from the web map to the print service. I say this because verbose logging recorded "Request user: Anonymouse user, Service: <SERVICE PATH HERE>" when the print service tried to access the secure service. Is anyone else experiencing this issue?
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05-15-2023
10:10 AM
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1
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5
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4160
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Please consider adding an option when deploying ArcGIS Solutions that have hosted feature services to allow the user to pick a coordinate system when deploying the solution. Then have the solution project the templates for the hosted feature services to the selected coordinate system as part of the deployment.
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05-15-2023
06:57 AM
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Is content still being transferred from the old site to the new one? I went to look for patches for ArcGIS Enterprise and I was presented with only Issues Addressed Lists, an ArcGIS Online June 2019 Update, and a ArcGIS 10.9 Announcement. Where would I find the actual patches? I used the link on the ArcGIS Enterprise page to get to the results above.
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03-30-2023
12:40 PM
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3073
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I just wanted to let you know that Esri did fix the append issue in ArcGIS API for Python 2.1.0. Unfortunately, ArcGIS API for Python would not update for me in my ArcGIS 3.0.3 conda environment. To get around that I downloaded the code from Esri's conda repository. The append function is in .\Lib\site-packages\arcgis\features\layer.py and I copied it from the 2.1.0 version. Then in the layer.py file in my 2.0.1 version conda environment I deleted the append function and pasted in the newer version. Finally I saved the layer.py file. Now my appends are working again in my scripts. It would be nice if Esri would add fixes like this to version of the ArcGIS API for Python that are used by their current products instead of making us wait for the next product release.
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01-19-2023
01:46 PM
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1444
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Originally there was only the Global Positioning System (GPS) constellation. Now there are many different location satellite systems and the term Global Navigation Satellite System (GNSS) is the new term for them. Many modern location receivers support using at least two constellations. Please update the app and supporting documentation to replace GPS with GNSS. From what I can see ArcGIS Field Maps uses GPS almost everywhere except in the location profile details where it uses GNSS instead.
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01-09-2023
08:34 AM
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4
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1005
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Please add the ability to change the location profile from the GPS Details. We have some maps that use basemaps in a different projection that requires a different location profile. Currently I get an error that the map projection and the profile are not compatibile and the profile needs to be changed. That means selecting Maps, then the profile icon, then the location profile, then change the profile, and finally back out of all that back to the map. It would save a lot of time being able to make that change from the GPS Details.
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01-09-2023
08:16 AM
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4
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1092
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Please add the ability to change the location provider from the GPS Details. I have users that share an external GNSS receiver and have to switch back to the integrated location provider when not using the external unit. Currently they have to select Maps, then the profile icon, then the provider setting, then change the provider, and finally back out of all that to the map they were using.
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01-09-2023
08:10 AM
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