|
BLOG
|
Getting Started For many years all ArcGIS Hub Sites have supported customers inputting a Google Analytics Tracking ID to view, query, and report on traffic and basic interactions. You can learn more about configuring this for your site in our documentation. While not widely publicized, some of you might have noticed specific interactions in your sites being logged in the "Behavior" > "Events" section of Google Analytics. These events are often updated as the product evolves to ensure information is easier to query and visualize. The May 2021 release of "Content Views" for ArcGIS Hub was more than just the largest interface update in many years, it was also the largest analytics event update which may have impacted some of your reports. We understand this may have been a little abrupt and will do better in the future to state when event taxonomy is changing on certain features in the future. How to View Download Telemetry We wanted to make the ability segment download data easier and have integrated quite a few changes, including new custom dimensions we know you'll find helpful. All download events will be logged under: Category: Interaction Action: Download Label: <file format> File format will specify what type of file was selected for download, such as Shapefile, CSV, KML, GeoJson, etc. Use custom dimensions (may need to be configured for your Google Analytics) to further segment by item type, specific item ID, and more. Updates to custom dimensions are meant to facilitate a better understanding of item types, item IDs, or routes: details - this will list whether the download was of a recently cached option or a newly generated download id - this will list the itemId of the downloaded item for tracking type - this will list the ArcGIS item type which registered the download event (ex. "Feature Service") access - this will list the sharing level of the item which was downloaded (ex. "Public") page - this will list the route the user was on when they performed the download operation (ex. "/datasets/:id/explore") content_org_id - this will list the orgId of the item which was downloaded, helpful in case of an Open Data implementation We hope this is helpful and look forward to bringing most of these analytics into your content dashboards in the future. If you'd like to learn more about Google Analytics events or how to use event reports please leverage their documentation. Updates (2022-11-30): Article was updated to reflect changes to the label structure which now lists the file format of the download over "Complete".
... View more
09-30-2021
02:05 PM
|
3
|
5
|
2806
|
|
IDEA
|
See @KlaraSchmitt comment on this idea. The team implemented and released this functionality for all ArcGIS Hub Sites, it is off by default but available to be enabled in the site's settings.
... View more
09-23-2021
08:37 AM
|
0
|
0
|
2156
|
|
POST
|
@Trippetoe good question, not at this time with the out-of-the-box tracking supplied by ArcGIS Hub. This tracking is fully anonymized and can be configured to be turned off completely by both the site manager or the view ("Reject" tracking consent). This ensures Hub is compliant, by default, with privacy regulations domestically and internationally. We are working to provide better per-item dashboard and telemetry information, but this will remain fully anonymous for the time-being. Feel free to log your question as an idea on the ArcGIS Hub Ideas board.
... View more
09-13-2021
02:02 PM
|
1
|
0
|
949
|
|
POST
|
Hi @KevinMacLeodCAI thanks for the detailed write-up! Can you submit some of your requests to the ArcGIS Hub Ideas board? This will allow other community members to vote on the enhancements and signal to the product team for future backlog planning.
... View more
09-13-2021
01:59 PM
|
1
|
1
|
4709
|
|
POST
|
@KatieSelf circling back on this issue, a fix was released to production. You should be able to add custom Google Fonts as expected 😊
... View more
09-13-2021
01:56 PM
|
1
|
1
|
3858
|
|
POST
|
@BrandonGuo this is a great suggestion, can you open a new idea in the ArcGIS Ideas board? This will allow the community to vote on the change and signal to the product team to make the change.
... View more
09-13-2021
01:41 PM
|
0
|
1
|
2933
|
|
POST
|
Hi @JenniferSherry thanks for raising the mis-appropriation of the item owner. I see the OSMP Trailheads dataset is owned by BoulderCO (user is not public) yet is being attributed to SherJ1_Boulder (user is not public). It could be the case of a stale index, we'll investigate on our side. On the open view state, we normally prioritize the more immersive view if the data is geospatial (which is the case here). I'm not certain why this single-layer feature service isn't opening to the desired route but will log an issue to investigate.
... View more
09-13-2021
01:40 PM
|
0
|
4
|
2933
|
|
POST
|
@KatieSelf thanks for raising this, we'll work to address the issue and put safeguards in place to ensure it doesn't occur in the future. We'll circle back here when the fix is in production.
... View more
09-01-2021
06:32 AM
|
2
|
0
|
3933
|
|
IDEA
|
Please see @KlaraSchmitt's comment below, this feature is available to all Online customers this week and will be available to Enterprise Sites customers in Enterprise 10.9.1.
... View more
08-25-2021
05:51 AM
|
0
|
0
|
2116
|
|
POST
|
@MattAdams please open an idea for content ownership configurability in the ArcGIS Hub Ideas board. We've been thinking about methods to address this after observing multiple cases of a "proxy user" as @jcarlson suggests.
... View more
07-16-2021
02:30 PM
|
2
|
0
|
1916
|
|
POST
|
Hi @GideonSinger I'm not seeing an issue with site creation on production. Please open a support ticket to start the troubleshooting process: https://support.esri.com/en/contact-tech-support
... View more
07-16-2021
02:23 PM
|
0
|
0
|
675
|
|
POST
|
Hi @MaryCadena1 you can upload your images directly to the site by using the Image Card and/or Row Card (depending on your needs). These images are stored on the site itself and respect the sharing configuration of the site. We don't yet support selecting an existing "Image" in your organization in either card but have considered it on the long-term backlog. If you'd like to open this up as a community idea in the ArcGIS Hub board we'll continue to monitor it there.
... View more
07-16-2021
02:21 PM
|
1
|
0
|
1555
|
|
POST
|
@AshleyHayes2 can you confirm you are using ArcGIS Hub and not Enterprise Sites? The updated content views will not be available on Enterprise Sites until Enterprise 10.9.1. If you are using ArcGIS Hub, can you post a screenshot of what you are seeing?
... View more
07-16-2021
02:11 PM
|
0
|
3
|
4602
|
|
POST
|
Hi @KevinMacLeodCAI -- when the "Embedded Apps" capability is turned off and you publish your changes then all "App" item types (such as Web Mapping Applications) should open outside of a Hub Site. I've confirmed this is still the case on production, double-check to make sure you published changes. Related to the side panel, we actively considering updates to the panel display. You can minimize while viewing the app, web map, or dataset by selecting the "Info" icon on the right side of the panel. Question for you, is having the panel closed by default unique to applications or something applicable to all content types (i.e. PDFs, Datasets, Maps, etc.)?
... View more
07-16-2021
02:10 PM
|
0
|
0
|
4602
|
|
POST
|
@BillSchlatter thanks for pointing this out, we'll work to get a fix out to correct the issue.
... View more
06-24-2021
09:40 AM
|
0
|
1
|
3603
|
| Title | Kudos | Posted |
|---|---|---|
| 1 | 11-04-2025 11:39 AM | |
| 1 | 08-28-2025 02:33 PM | |
| 2 | 04-29-2025 01:46 PM | |
| 1 | 04-29-2025 01:08 PM | |
| 1 | 12-09-2024 01:48 PM |
| Online Status |
Offline
|
| Date Last Visited |
03-13-2026
10:21 AM
|