Latest Contributions by TanuHoque

first of all, apologizes as I realized later that I got your name misspelled Back to working with MXD's on this, if you are using one of the latest server version (10.6.1 or above -- higher the better ) then I'd suggest you to author layer in ArcGIS Pro and publish a print service from Pro. ... View more

Thanks Logan Suhr‌. If it turns out to be a bug, please share the bug # here when you get one. ... View more

Hi Logan Suhr‌, could you pls give us repro map/map to help us reproduce? You may also contact Esri support and open a ticket for this. And we will look into this. Thanks Tanu ... View more

Jessica Goodsell‌ Are you trying to do it in a JS API app or in a Desktop app such as ArcGIS Pro or ArcMap? You mentioned 'feature class' that is why I'm asking. Plus which scripting language you are using? ... View more

Hi Kimia, Could you pls reach out to Esri support and give us exact repro steps, data? We will take a look at this. Thanks. Tanu ... View more

you need to publish print service with your own layout templates and you will need to author those templates with your company logo. here is the help: Share custom layouts for printing from ArcGIS Pro—Documentation (10.7) | Documentation for ArcGIS Enterprise  ... View more

I published from ArcGIS Pro.  I also tried the service installed with the server to no avail, but that is to be expected, right? It should work for both the Utilities\PrintTools and your service you published from ArcGIS Pro. ... View more

Nate, quick question: - did you publish your print service from (a) ArcMap or (b) ArcGIS Pro? or (c) using the one that comes installed with the server (i.e. Utilities\PrintingTools) ... View more

Carlos, I can't seem to find the external facing bug id/link. Sam Berg‌, do you happen to have the bug id handy? ... View more

Thanks Nate for the details. It looks like we need to look at this from JS API side to begin with. And I'm looping in Noah Sager‌ to help us out. Thanks Noah. ... View more

I'm not at all familiar with SAML. Let me check to find more information on that. In the meantime, please read the following help topic and see whether it helps you anyway in your situation. Print maps that contain secured services—Documentation (10.7) | Documentation for ArcGIS Enterprise  ... View more

here is the doc we have about authoring a print service with your own custom templates. Share custom layouts for printing from ArcGIS Pro—Documentation (10.7) | Documentation for ArcGIS Enterprise  also, pls see this tech sessions videos: Enabling High-Quality Printing in Web Applications - YouTube (2020) Enabling High-Quality Printing in Web Applications - YouTube (2018) hope you will find this helpful ... View more

What is the easiest way to check to see if the webmap_as_json contains tokens? Open you web app If you use Firefox, choose Web Developer | Network from the menu or press Ctrl + Shift + E to open FireFox DevTools. If you use Chrome, click More Tools | Developer Tools from the menu or press Ctrl + Shift + I and switch to Network tab. Click print, and you should see requests going out to the print service in the Network tab. One of them will make the request to a url that ends with /execute, you can find webmap_as_json in there Q: 1. what kind of security you? 2. was it working before you upgrade to 10.8? ... View more