Latest Contributions by Shwu-jingJeng

Hi Adrian, This is caused by splitting the survey description into a dedicated page in 3.9 release, which is a by-design behavior currently. We had an internal issue to add an additional page number indicator on the Design page so it can be consistent with the number in the web app, which will be addressed in the future release. ... View more

Hi Adrian, What model is your android device and what android version is the device running on? How did you create your survey? From Connect or Web Designer? Could you share your sample XLSForm with us if it's created from Connect? ... View more

Hi Marcelo, Please check our online doc regarding how to configure the image in the feature report here: Feature report templates—Survey123 for ArcGIS | Documentation  ... View more

Hi Michael, Could you provide more information with this issue? What version of the field app are you using? What device or OS platform are you running the field app? Do you have any calculation set with your repeat? Is it possible to share the XLSForm with us? ... View more

Hi Emily, When you export the data to a csv file, the timestamp will be stored in UTC time format. Please check this post with a similar discussion and a workaround to store local time. https://community.esri.com/thread/239193-export-to-excel-from-survey123-date-and-time-issue  ... View more

Hi Kathleen, Is it possible to share your XLSForm with us to look into this furter? ... View more

Hi Valerie, Currently we have an internal issue logged as enhancement request to support image map on the webform but there is no timeframe yet for this request. ... View more

Hi Ginger, Your issue looks similar to this one: https://community.esri.com/thread/247656-creating-feature-report-cannot-perform-query-invalid-query-parameters  Could you check if this is the same issue you are encountering? ... View more

Hi Amanda, We are aiming the end of the July for 3.10 release for Connect and Field app. The web release will be updated to 3.10 in the begining of July but the full release for Survey123 will be the end of July. ... View more

Hi Erica, I am referring to the 3.10 beta release, which is available on EAC site. We had fixed quite a few basemap related issues with 3.10 version. Please use 3.10 to give a try. Thanks, ... View more

Hi Stefano, It seems like Tech Support attached a wrong existing salesforce issue with your case. The salesforce issue Tech support attached is for one and the only geomeotry field which is set to null. But in your case, your have multiple geometry fields and the order does matter here. We do have an internal issue logged here, however, the priority is low at this point. What you can do is contact the Tech support and have them create a new salesforce issue and emphasize the ORDER of the geometry field for this issue. If they reject, please provide them my name and have them contact me if they have question to log a new salesforce issue for you. Once the new issue is created, I will link to the existing internal issue so that we can track the priority of this issue. You could also track the status of this issue. Thanks, ... View more

Hi Keith, Could you provide more details for us to look into this issue? What version of survey123 are you using? Did the issue only occur in Connect or field app, or both? Could you provide us your XLSForm for us to see how the calculation is set? ... View more

Hi Milton, Fre things you might want to check here: 1. Please check the version of the survey and make sure it's 3.9 or newer https://community.esri.com/groups/survey123/blog/2020/02/19/upcoming-changes-to-survey123-web-forms-query-parameters  2. For the URL like , try &mode=view, instead of ?mode=view, like the below one. https://survey123.arcgis.com/share/thisIsARubbishid&mode=view&globalId={RubbishGlobalID}&portalUrl=https://gis.MYURL.com…  ... View more

Hi Carriel, As we have 3.10 RC build available now on survey123 EAC site, I'd encourage you to try the latest 3.10 build to double check if the same issue is still persisted on your iPad. If it does, I would suggest you to contact Esri Support to log a salesforce issue and the tech support analyst will help to troubleshoot or narrow down what the main cause might be with iOS platform specifically. Thanks, ... View more

Hi Nathan, Thanks for the clarification. We currently do not fully support using the image in media folder for single choice grid(table-list) in Connect. You would need to use your workaournd with image hosted on a web server till we fully support this feature in Connect.  Thanks, ... View more