Latest Contributions by berniejconnors

@CynthiaKozma When we first started using a raster tile cache for orthophotos in 2009 we had similar problems trying to use cache on demand.  In the end our solution was to cache the entire orthophoto dataset at all scales.  It is a huge job for us because our jurisdiction, the province of New Brunswick, covers ~72,000 km^2.  This does help simplify the cache building process but it increases the time to generate the tiles.  After the caching is completed you must do a lot of visual QC on the tiles and pan through all of your scale levels looking for missing tiles and other artifacts and then re-cache the affected areas / scales.  And repeat.  And Repeat... Bernie. ... View more

Are you using a web adaptor? You should be able to filter your web adaptor logs for records that include your deleted map services. Those records will include the ip address of the user trying to access the deleted map service. I have used this method to find users trying to connect to a deleted map service. I have also used the web adaptor logs to find long running requests and help my users create more efficient queries. But that's not really your problem. You have a communication problem. You need to do a better job communicating with your users. We have created a process for retiring a map service. Step one is tell your users that a service is being retired on a certain date. Step two you remove the data from the map service and replace it with a single polygon with a label that says this service is being retired and possibly the url of a replacement map service. Keep this message in place for several months and then finally delete the map service and block traffic to the deleted map service. Bernie. ... View more

10-4.  Thanks @Scott_Tansley  for confirming what I suspected. Bernie. ... View more

Google gave me this result - https://community.esri.com/t5/python-questions/start-stop-map-service-arcpy/td-p/270881 We do several automated updates that involve stopping and restarting a map service.  Please reach out and we can share a sample script with you.  geonb at snb dot ca Bernie. ... View more

Yes, that is right.  We do it 5 days a week with our parcel data.  We connect to the service from ArcMap, ArcGIS Pro, QGIS, and multiple web apps published via ArcGIS Online: https://geonb.snb.ca/arcgis/rest/services/GeoNB_SNB_Parcels/MapServer However, I should add that our Land Registry Office only provides us with a simple polygon feature class exported from the parcel fabric.  We use the polygon feature class as the source for our parcel map service.  You could build this into your process and update the polygon feature class from your parcel fabric with an automated process. Bernie. ... View more

@Anonymous User I suggest you publish an additional service that uses your parcel fabric as the source data.  Assuming you are publishing the service from ArcMap you only need to enable the capability for "Mapping": I beleive the above image shows the default capabilities.  There is no harm in leaving the KML capability enabled.  Without the "Feature Access" capability there is no possibility of editing the data. Good luck, Bernie. ... View more

Dave, Is it possible that your python script is having trouble accessing the address feature class because the address feature service is also accessing the same feature class? To rule this out perhaps the first step in your python script should be to make a copy of the address feature class within the enterprise geodatabase. Or, if possible, stop the address feature service before you attempt to copy the data. Bernie. ... View more

It was worth a try.  The only other issue we had with basemaps not appearing in the basemap gallery widget was when our basemaps did not use the same projection as the esri basemaps. Cheers, Bernie. ... View more

We have experienced a similar problem with the Basemap Gallery widget in our Web AppBuilder apps.  The cure was to clear web browser cache.  But first you can test it by opening the webmap in an Incognito window.  If the basemaps appear you can proceed with clearing your web browser's cache - <Ctrl><Shift><Del> should open the clear browser cache window. Cheers, Bernie. ... View more

Stanley - what about the System Log Parser? https://community.esri.com/t5/implementing-arcgis-blog/system-log-parser-statistics-and-service/ba-p/886389 Bernie. ... View more

@AlixVezina that's not a solution for customers who still rely on WAB and the widgets that are not yet available in ExB.  I just reviewed the ExB and WAB functionality matrix yesterday. There are at least 5 WAB widgets that we use regularly that are not available in ExB. And we rely on WAB in AGOL so please do not suggest the WAB Developers Edition. WAB on AGOL is going to be around for a while so why not create an elevation profile widget for WAB? Bernie. ... View more

Why hasn't Esri picked up on the demand for an elevation profile widget for Web AppBuilder??  Esri already provides a World elevation dataset that could be used as the default data source for the profile and customers could reconfigure the widget if they have their own higher resolution elevation dataset. Thanks, Bernie. ... View more