Latest Contributions by SarahMcDonald_Esri

‎03-04-2026

Hi @AndersBode Thanks for reaching out on this. I had a chance to take a closer look at the behavior you are seeing in the Sidebar configuration. I see that the layer that you shared loads in the map as expected in the app preview in the configuration. But, I don't see the layer appear in layer list configuration. I tested this issue with some services we have in house to determine where the source of the issue might be (ex. other map services, services from 11.5, 12.0 environments, etc.) I was only seeing the issue with the service that you shared with me. I also inspected the web page to see if there were any console errors returned. I saw there were some Cross-Origin Errors returned. So, after all that, I would guess that there might be an issue with certain requests from your server that are being blocked. I would recommend connecting with Esri technical support to further dive into this issue more. They will be able to best assist you. In the meantime, I wanted to share this knowledge article that might apply to some of those console errors that were returned. https://support.esri.com/en-us/knowledge-base/error-cross-origin-request-blocked-000018447 Thanks! Sarah

‎03-02-2026

Hi @BrookeAumann I wanted to follow up on this. With the most recent update to ArcGIS Online that was done last week, there were some additional improvements made to Attachment Viewer. These improvements should help resolve the issue that you reported above with the filmstrip gallery not respecting the attribute filters. Please let me know if you have any additional questions. Thanks! Sarah

‎02-23-2026

Hi @KG_427 Thanks for reaching out about this. The team looked into this and determined it to be an issue. This should be resolved with the next update to ArcGIS online happening later this week. Thanks! Sarah

‎01-30-2026

Hi @Faiez Thank you for sharing that screenshot. Is the text showing up correcting in the launched app? Here is a sample app that is set up to use english and arabic locales: https://webapps.maps.arcgis.com/apps/instant/sidebar/index.html?appid=e6d511244c1741bc82ff25dbb56ce072&locale=ar SarahMcDonald_Esri_0-1769792894268.png In the screenshot you shared, the configuration is being viewed using an english locale. So the formatting should match that. If you view the language switcher/app configuration using an arabic locale, the format should match that. SarahMcDonald_Esri_1-1769793070117.png Please let me know if there are additional questions. Thanks! Sarah

‎01-29-2026

Hi @KRubalcaba Thanks for reaching out about the sketch tools in Instant Apps. We currently offer the ability to add text and select colors in the Atlas Instant App. SarahMcDonald_Esri_0-1769715612200.png We are looking to add the options for text and color picking in the sketch tools in Basic and Sidebar Instant Apps as well. It is on our roadmap, I can follow up once we have an idea of the time frame on that. Thanks!

‎01-29-2026

Hi @Faiez Thanks for reaching out. I noticed in the app you shared the locales used within the language switcher are only English and Swedish. Are you noticing the text not being aligned correctly for RTL locales when using the language switcher? Could you share a screenshot of the elements in the app where the text is not being aligned correctly? Thanks! Sarah

‎11-10-2025

Hi @Tiff Thanks for reaching out about this. This is a known issue right now that the team is looking into, we are hoping to have a fix for it in the next update of ArcGIS Online. In the meantime, the best way to avoid the issue is to add the outlier value into the domain list/range or to remove the value that is outside the domain list/range. This is referenced in the post here: https://community.esri.com/t5/arcgis-instant-apps-questions/reporter-instant-app-filter-no-longer-works/m-p/1663680#M3510 Thanks! Sarah

‎11-07-2025

Hi @BrookeAumann Thanks for reaching out about this. I have read through the feedback that you provided and have made note to discuss with the team. We have discussed a few enhancements that would help to continue improving the app: - Adding next/previous buttons in the landscape mobile view - Adding an option to have the app open to a specific feature (To provide a similar feel to how the previous attachment focused view would open) I think those two additions would address some of the pain points mentioned. For the filter not being applied while using the filmstrip gallery - I can also reproduce that behavior on my end. The team will be looking at a fix for that in the next update. As a workaround for the issue with the filters/filmstrip, would it be possible to create copies of the layer in the web map and set up the filters on the layers in the map. Then, in Attachment Viewer - rather than using the attribute filter in the app you could switch between layers? I hope this information is useful! The feedback that you provided is incredibly helpful. Please let me know if there are any additional questions. Thanks! Sarah

‎11-07-2025

Hi @BvanRest Suer thing! We have thumbnail settings in the app configuration to adjust the look. If you go to the app configuration, navigate to the Attachment settings - you will find two settings: Thumbnail format & Thumbnail height. Those settings will allow you to adjust the thumbnail to avoid images looking stretched. SarahMcDonald_Esri_0-1762529923440.png Thanks! Sarah

‎10-24-2025

Hi @archDisk Thanks for reaching out about Attachment Viewer! The feedback is very much appreciated! I wanted to follow up on some of the questions/issues you are running into: 1. There was a previous issue with the scale to zoom to setting not working as expected, so that was fixed with the update. You might just need to update that setting in the app configuration to reflect the scale you want to feature to zoom to when selecting one from the gallery. SarahMcDonald_Esri_0-1761323829036.png 2. We thought that having the labels on both the attachment in the gallery and in the label in the map was potentially a bit redundant. However, I understand what you mean with it being helpful especially if you are scrolling through the features. I will make a note on this one and discuss with the team. 3. We patched an issue with the filter last night on mobile, but I see this morning that the layer list and legend still have the issue. I will discuss this one with the team to see if this is something we can patch. 4. Yes, totally understand this feedback. We have discussed previously adding an option to hide the filmstrip gallery in the future, so that app authors can hide that if they want. I will also look into the behavior that you mentioned with how the filmstrip gallery updates(or doesn't update) as you navigate the features in the app. Again, thanks again for reaching out about this. This is great feedback and I will discuss this with the team to see how we can continue to improve the app. Thanks! Sarah

‎09-11-2025

Hi @Tiff Thanks for reaching out about the export tool! Would you be able to share a screenshot of the hashed polygons not showing up correctly in the legend export? For the second point, are the layers that aren't in the map but appear in the legend - are the layers out of view or is there a visibility range setting on the layer? Looking to get clarification on why the layer isn't displayed in the map. Also, when the layer isn't displaying in the map - does that layer still show in the legend tool in the app? For the third point, would you be able to share a screenshot of what you are seeing? Thanks! Sarah

‎08-22-2025

Hi @ACrateau You can adjust the fields order/visibility in the web map using Map Viewer or you can use the layer options in the Manager configuration. If you go to the Interactivity section > Layer options > You can select the layer you want to adjust the fields for. 2025-08-22_09-45-08 (1).gif Thanks! Sarah

‎08-21-2025

Hi @AnnaCG Thanks for reaching out about this. I will pass this feedback along to the team. Right now snapping is not available with the measure tool in Instant Apps. Thanks! Sarah

‎08-13-2025

Hi @GIS_TeamShropshire Thanks for reaching out about this. I am looking into the first request about having a message appear after an edit is saved. For the second request, you might be able to complete that now in your web map using the smart forms. In the smart form you can add additional messaging that appears while folks are editing in your Sidebar app. 2025-08-13_10-20-09.png 2025-08-13_10-19-45.png Thanks again for reaching out, let me know if you have any questions. Sarah

‎08-13-2025

Hi @sblazeycov Can you share a screenshot of your Sidebar app where the field is editable? As I mentioned above, I was not able to reproduce this behavior on my end. I tested this in ArcGIS Online and in Enterprise 11.3. Thanks! Sarah

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My Ideas

Latest Contributions by SarahMcDonald_Esri

Re: Instant App Configuration not working with Rest Services from Enterprise

Re: Attachment Viewer does not respect filters

Re: How to remove the 3 dots on the tabbed Portfolio app

Re: Text alignment in ArcGIS Instant Apps

Re: Add more options to sketch tools, such as colors and text.

Re: Text alignment in ArcGIS Instant Apps

Re: Filters broken with Instant App (Sidebar and Manager) due to domains

Re: Attachment Viewer does not respect filters

Re: Issues following Attachment Viewer updates on desktop and mobile

Re: Issues following Attachment Viewer updates on desktop and mobile

Re: Instant App Sidebar Map Export Settings/Legend Improvements

Re: Manager App - Configure order and visibility of table fields

Re: No Snapping Ability for Measurement Tools in Instant Apps?

Re: Can i add or alter text in the Instant Apps Sidebar Edit Tools panel

Re: ArcGIS Instant Apps do not honour read-only field settings from the published feature service

Re: Zone Lookup clear search button behavior

Re: Zone Lookup clear search button behavior

Re: Attachment Viewer - Basemap gallery or Basemap...

Re: Attachment Viewer question/suggestion

Re: Slider template, non-active feature effect not...