Latest Contributions by shan_sarkar

Omer, Have you tried to telnet? I assume port 1521 is open for both the machines? Have you tried to do an TNS entry for the Oracle client? ~Shan ... View more

Mody, I had just the server placed in the data center and no image server.  The caching happens on the server the server so I'd assume the number of cores should be more on the parent server compared to the client server. ... View more

Elie, Have you tried to a Add Spatial Index—Help | ArcGIS Desktop ? ~Shan ... View more

I have faced the same issue when I was generating tiles using AGOL scales and my machine was a 48 core. The tiles would generate till 15th level and then it will generate partial tiles. I had to eventually re-configure the server since the issue was with the configuration and then we increased the Maximum number of instances per machine to 42 and it did the trick. Maybe try to increase the the number of instances and see if it resolves the issue, else I'd recommend to log a ticket with https://community.esri.com/groups/technical-support?sr=search&searchId=fca4382e-f06e-4496-b8a8-a01a59dd80ee&searchIndex=0‌ ... View more

Tony,   Since you are using Collector App to update the data, you must be consuming the map services with feature access from a database at the backend that should be the original source of the edits. You can use the Field calculator to update the dates to NULL.   I hope that the date field that you are trying to revert to NULL is not set as auto-update from Editor tracking.   Please refer: Calculate Field examples—Help | ArcGIS for Desktop  I hope this helps!   ~Shan ... View more

Mody,   What is the Maximum number of instances per machine on the caching tool? I believe the default value is 3. Try to increase it and see if it helps?  Are you generating the cache on the server’s local disk or an external disk?  How many levels are you trying to cache?  Not the best of solutions but try to generate the cache for the missing level alone and see if it generates that?   I hope this helps.   ~Shan ... View more

Marwa, It depends on how you are going to consume the services in the application. If the same situation would arise in ArcGIS Server where I would need to consume 40 layers, I would simply add them to a single map document and publish it as a single service. It is easier to manage one single service instead of multiple services. If you use a single map document and publish the service there is an option which will allow you to preserve the layer indexes for the service.  Refer Map authoring considerations—Documentation | ArcGIS Enterprise  However, that is my point of view and like I said it is depends how you are going to consume the services. I hope this helps! -Shan ... View more

Saroj, You can handle this from the database level or service level. Database Level: Update the alias field names in the feature class directly from ArcCatalog. For this you simply need to stop the map services for few minutes and open the feature class properties and update the alias field names available under the Field tab. You will have to re-add the layers in the map document and overwrite the existing map service. Service level:- Provide alias fields names to each layer in the map document and overwrite the map service. This can be achieved by going into each layer's layer properties and Field tab. However, this has few drawbacks though, like if the same layer has been added over multiple times, you will have to update the alias field names multiple times and if the field names change in the database it will not reflect in the map document unless the layer has been added freshly. Refer Modifying field properties—ArcGIS Help | ArcGIS Desktop  I hope this helps! -Shan ... View more

In an ideal case of application development like yours we generally develop database (data, raster, vector and standalone tables), ArcGIS Server services and the code in development environment. Once the requirements are developed we migrate the database objects, ArcGIS Server services and the solution to Staging for testing and bug fixes. Once the data, services changes and the solution fixing is completed and approved by the testing team along with security audit and performance tuning we then finally migrate the entire project to the production server. You want to keep the feature class and standalone tables same in all 3 environments. Doing this will help you to resource the map documents at any environment, also keep in mind that you might be using some SQL functionalities like Identity, Procedures and Triggers which need to have the table names. Hence keeping the same names helps out with the SQL script execution. Make sure that you save the map documents with the same name that you want to give the ArcGIS Server services. Make sure that you fix the map index in the map document level so that they do not change during the migration. Once you fix the indexes it will be permanent unless the indexes are changed. If you are using any related tables in the services keep an eye out for the Relationship ID’s, apparently it seems there is no way to fix the ID’s. You want to the keep the exact same name for the ArcGIS Server folders which will contain the services this will ensure that you can simply change the service URL’s with Find and Replace. If you follow these it will be quite easy during the migration phase. I hope this helps! ~Shan ... View more

Since you mentioned that you are downloading map on Collector App, I assume sync capability has been enabled. If not, please enable it and then check it out. ... View more

It might be a limitation, but that doesn't mean we cannot improve the product. I am sure there are many such limitations that are yet to uncover but unless we work to fix or implement them how do we expect to compete with other firms that create maps? ... View more

Eshani, If you have the same version of ArcMap on both the machines (i.e. same build for ArcGIS Desktop) and the same extensions that are in use (e.g Network Analyst etc.). You simply need to ensure that you maintain the exact same folder structure.  When you create an ArcMap document, you can specify that paths will be stored as relative paths. To set this option, look under the File menu and click Map Document Properties. Here, you can specify whether to store absolute or relative paths. Once this setting is applied there should not be an issue with the layer sources missing (red exclamation). This will be crucial since it is possible that on your work machine you might be using C drive (C:\MapData\MapDocuments) but on the second machine you might have copied everything over to another drive (X😕MapData\MapDocuments), if you check the relative path option you can copy the all the data keeping the folder structure exactly the same (i.e. MapData\MapDocuments) and paste it to another machine and it should open just fine. Please refer: How To: Set relative paths for all map documents in a folder using Python  Paths explained: Absolute, relative, UNC, and URL—Help | ArcGIS for Desktop  Referencing data in the map—Help | ArcGIS for Desktop  However, if I were in your place I'd go for map packages. This is a neat way of transferring all your data along with the latest edits in data and layer properties. For opening a map package you'd need the same or higher version of ArcGIS Desktop and the same extensions in case you are using any. Please refer: Creating a map package—Help | ArcGIS for Desktop  Extract Package—Help | ArcGIS for Desktop  Package Map—Help | ArcGIS for Desktop  I hope this helps! ~Shan ... View more

Mark, The user name must contain 6 to 128 alphanumeric characters. You can also use the following special characters: . (dot), _ (underscore), and @ (at sign). Other special characters, nonalphanumeric characters, and spaces are not allowed. The user name cannot be the same as the password. Once you send the invitation, the user name cannot be changed by you or the member. Please refer, Invite and add members—ArcGIS Online Help | ArcGIS  It has been mentioned in the documentation. I hope this helps! ~Shan ... View more

Cheng, Please check the status of the Publishing tool from the server manager. If the tool is stopped, starting, or stopping you would need to change the tool status to Started before you go back to publishing the service. ~Shan ... View more