Latest Contributions by GarethBaker1

‎12-04-2019

We're a UK water and sewerage company who are currently looking at migrating our supply network across to the recently released Water Distribution Foundation v3.2. We're finding that the data dictionary is a really valuable resource for assisting in the process but we're wondering if there are plans to fill in some of the blanks, particularly around the descriptions for the different asset types? In the example below it would be really helpful to get a bit more of a description to help us work out which features map to which.

‎11-20-2019

So having done a bit of testing I think this is down to the deletion of accounts. I just ran two tests: 1. Got a non-Portal user to log in to Explorer app on Android. The Portal auto created them a visitor account and they can see maps in Explorer. I then left the app running in the background and deleted their Portal account. We then went back into the Explorer app and could see the list of maps but when we open one it says "error occurred opening map, invalid token" 2. This is essentially the same test but this time I made sure the app was closed down fully before deleting the account in Portal. This time reopening the app you go straight in (without being prompted to sign in) to the list of maps which is empty and just shows the no maps message originally reported by the user. So this suggests that it is related to us deleting accounts overnight...

‎11-20-2019

Hi Joel, Thanks for the reply. I will see if I can replicate the issue on a test device, though difficult to know how long they leave it in between uses. I think if the user tries to access the Portal in Chrome it would point them at the ADFS gateway and force them to sign in again anyway. Another factor which I forgot to mention is that we regularly run an ArcGIS API for Python script which removes users who are in the most basic custom role - what we call Visitor (Viewer user types/formerly Level 1 with only the ability to view content) in order to keep the Portal lean and mean. It generally isn't a problem because when a user of this role revisits the Portal it automatically recreates an account for them of the same type. The deletion process happens overnight so it is quite possible that the user returning to the unclosed app the following day will no longer have a valid Portal account. So we can also try turning off the deletion script and see whether the same issue occurs if they leave the app open. Will be in touch once we've done some more research. Regards Gareth

‎11-18-2019

We're running ArcGIS Enterprise 10.7.1 and have recently rolled the Explorer out to users, the majority of which are running on the Android platform. Our Portal uses ADFS for security and the apps are deployed via Microsoft Intune. I've had a couple of users reporting that they can successfully log in and use the app but when they come back to it the next day they just get a message saying "No Maps. Maps will appear here when they're created or shared with you." In at least one of the cases the user says that they weren't fully closing the app down after they used it so it was still running in the background. My guess is that a token is expiring but because they aren't launching the app from new each time it isn't prompting it to go and get a new token. I need to do a bit more research with this and ask the users some more questions but just wanted to see if others had experienced the same thing and whether it would be worth opening a support case for this. One possible workaround is to get them to sign out and back in again but that kind of negates some of the benefit of the app remembering credentials and is a slightly fiddly process because of the number of different options they have to choose from e.g. Enterprise vs AGOL, built in account vs organisation etc.

‎11-18-2019

I've had a couple of Explorer users on Android with ArcGIS Enterprise 10.7.1 reporting the same issue with the No Maps message appearing. They can use the app for a few hours or even a whole day but when they go back to it the next day they get that message. My suspicion is that they don't fully close down the app when they've finished with it so it is still running in the background and the token that the app is using to access our Portal is expiring (not sure if it's the Portal token itself or the ADFS gateway token that we use for our security).

‎09-20-2019

Just encountered this with an app in ArcGIS Enterprise 10.7.1 which was originally created by doing a save as from a different app (we were on 10.6 at the time the save as took place). The resizing the window suggestion seems to have worked for us so I'm very grateful for that tip!

‎09-09-2019

Thanks Graham, that seems to have done the trick.

‎09-06-2019

Following on from my previous reply, I've got two different Portals, both at 10.7.1 and both have default dates set to Great Britain, dd/mm/yyyy, in organisational settings. If I create a blank dashboard, add a date selector and set to date picker, one portal displays it as dd/mm/yyyy and the other displays as mm/dd/yyyy. In both cases I'm logged in as an admin user and viewing within the same browser session in IE11. Unfortunately the one that is showing incorrectly is our production Portal so it's not necessarily fixed in 10.7.1 and there might be another factor involved here. Have checked date/time and regional settings on both servers and they're exactly the same.

‎09-03-2019

I'm just looking at the new Map Styler app in ArcGIS Enterprise 10.7.1 and it looks like there might be a bug with the basemaps. I was expecting it to pick up the basemaps that we have configured for our Portal but it looks like it is only getting them from ArcGIS Online. The default basemap is correctly set to use one of our Portal basemaps (as saved in the web map) but the list of other basemaps only contains AGOL ones. Anybody else have the same issue?

‎09-03-2019

We just upgraded to ArcGIS Enterprise 10.7.1 from 10.6 and I inadvertently managed to set up Enterprise Sites by clicking on the icon in the App Launcher. As I understand it this creates a group (which contains lots of warnings about not deleting or modifying) and an app content item, both owned by me. Is it possible to assign this content to a different user or will it be in the future? Seems like a real weakness to have it tied down to an individual user who might not be around for ever. As we've not actually created any Sites content yet, what would be the consequence of deleting both the app and group and then activating Site via the app launcher again with a different Portal administrator account?

‎08-30-2019

Weirdly seems to have now sorted itself out and dashboards seem to open up just fine. Perhaps some sort of browser cache issue?

‎08-30-2019

We've just upgraded from Enterprise 10.6 (where Ops Dashboard was a separate installer) to 10.7.1 and are experiencing the same problem. Can't open or edit any dashboards when accessing our Portal via our web adaptor and externally visible domain name - goes to the URL but just a blank screen, same in IE and Chrome. If I go directly to the server then I can at least get a dashboard to open, the elements load but they don't seem to be able to access the source data. We have got an issue with our ADFS access post upgrade at the moment which we working on resolving so fingers crossed that may also sort out the dashboard access. Will post an update when we know more.

‎08-15-2019

There are a number of useful pre-defined periods available in the date selectors for Operations Dashboard. https://doc.arcgis.com/en/operations-dashboard/help/date-based-filter-conditions.htm It would be useful if we could have some more granular predefined periods to help with analysis of incidents as they happen throughout the day. A couple of simple additions could be an am/pm split but I'd also like to be able to provide a selector for each hour or group of hours within the day. For example our call centre is open from 08:00 to 18:00 so I'd like to be able to provide a selector for time slices such as 00:00-08:00 i.e. before call centre is open, 08:00-09:00, 09:00-10:00 etc up to 17:00-18:00 and then 18:00-00:00. I don't think there is a way to do this currently using the available date selector options (though happy to be told otherwise). What I can do is provide selectors that are anchored to now i.e. within last hour, within last 1-2 hours, within last 2-3 hours etc, which is also useful but not quite what I'm after.

‎08-15-2019

For info it looks like this has been fixed in ArcGIS Enterprise 10.7.1 (or possibly even in an earlier version) so presumably is also working correctly in AGOL.

‎08-02-2019

Offer the ability in Operations Dashboard to dynamically aggregate a point layer (e.g. currently open incidents) by a polygon layer (e.g. operational divisions). This could be very useful in a control room situation to quickly assess which areas have the most issues and where to focus attention. It could work similarly to the Info Summary widget in WAB which updates as the map extent changes. I suppose this could be done if a polygon identifier was already an attribute of the point but that would need to get written into the point layer each time a new record is inserted. Plus you'd have to have an attribute for each polygon geography that you wanted to aggregate by. If it was done dynamically then it would be easy to aggregate by multiple geometries e.g. a summary at operational division level and then another summary at sub-division level.

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Date Last Visited	4 weeks ago

My Ideas

Latest Contributions by GarethBaker1

Water Distribution Model Data Dictionary

Re: No Maps Appearing in Explorer on Android

Re: No Maps Appearing in Explorer on Android

No Maps Appearing in Explorer on Android

Re: ArcGIS Explorer App suddenly needing sign-in/out to access web maps

Re: Web AppBuilder stops allowing you to save configuration.

Re: Change ownership of ArcGIS Enterprise Sites

Re: Change date format displayed in date selector widget

Map Styler app not picking up Portal basemaps

Change ownership of ArcGIS Enterprise Sites

Re: Operations Dashboard is not opening.

Re: Operations Dashboard is not opening.

More Granular Predefined Periods in Operations Dashboard

Re: Change date format displayed in date selector widget

Dynamic Aggregation of Features

Re: Portfolio Template App - Sync Maps

Re: Map scale in Arcade labels

Only allow new features via the copy function

Query Server logs excluding a particular error cod...

Re: Cannot Download Offline Areas Onto Device at E...