Latest Contributions by KerryKang

Hello all,  I left some questions last week regarding the survey performance on iOS mobile devices. Survey123 performance on the old iOS machine  The survey I am working on is quite heavy - It's about ecological monitoring data collection so it has lots of select one lists for various species and multiple csvs as well as lots of photo attachment options. The survey worked fine with new devices, but found it is hanging or crashing while opening on the older devices. By reducing photo attachment options, it seems working better - at least the survey could be open; however it's still unclear what's limit of data/survey size that the device can handle. Is there any documentation or information that what's the device/ iOS requirement for certain size of survey? The device kept crashing had 19GB empty space. So I am not sure if it really matters of available space.  Cheers, K ... View more

Hello all,  My client said that she was not able to open a particular survey on her ipad - when she click the survey, t's spinning then closed when she hit the collect button. Her iPad model is iPad Air MD799C/A and IOS version 12.4.7. (She was able to use other surveys on the same device - much simpler version. So I don't think the issue is if she really could use the survey123 or not.) I am testing the same survey from my end with iPad mini 5th generation (MUQW2VS/A) as well as my iphone7 and galaxy tab and all worked fine.  The survey that she has a trouble with has lots of related tables along with 250KB of csv files, 1 svg, and the form itself is 600KB. I am not sure if the size of the survey affect on the performance on the mobile device (but it works okay for other devices) or some functions are not supported under the certain iOS version or ipad model. Any advice?  Cheers, ... View more

Hello all,  This may not be an issue with the survey particularly, but noticed an issue from the feature layer created from Survey123 layers. My main survey takes attachments along with other information, and have a related table to capture users availability in date format. I created a view layer by joining the  main feature layer from the survey and its related table in order to use the survey result in operational dashboard. One thing I hoped to do was displaying attachment in popup windows by selecting 'Show feature attachments as links' in the popup config setting, but the view layer does not seem to have any attachment inherited, and there was no option available for  'Show feature attachments as links'. This is the original survey data setting. The main feature layer has attachments enabled, but not the related table (no attachment questions attached in this table).  In my join view layer, 'has attachments' is set to false, and I tried to update it to true using admin function, but it was not saved. I had similar layers that are used in Collector - the main layer that has attachments, and its related table. When a view layer is created by joining these two layers, the attachments are preserved differently from what I observed with the survey data. Has anyone experienced this before? any solutions? Cheers, K ... View more

Hello all, I have a joined view layer created from the feature layer with attachments and its related table, and just learned that the attachments in the parent layer are not inherited to joined view layer from the following posting here: https://community.esri.com/message/928603-re-how-to-keep-attachments-with-join-feature-hosted-layer-view?commentID=92860… . Without joining, the data is not meaningful, so I must use the joined view layer, but also need to include attachments in the popup window...Has anyone tried work around this situation? like retrieving the attachments from the parent layer through arcadae or predefined url, and so on?  I think I saw the posting that I can make the data public and get the url, but our data cannot be shared with public. Hope I can find some solutions. ... View more

Hello all,  I've created a few filters with 'contain' & 'predefine multiple values' setting as the field has multiple values (The data was captured by Survey123 select_multiple). Once thing I noticed was that the filter shows an error message saying 'The specified field has no values' when I tried to update the selections on the filters that I've already applied. - It works fine if only one filter (with predefine multiple values) is being used. - If there are more than one filter applied, and if I edited the very last filter, there is no issue. - If there are more than one filter applied, and if I edited any predefine multiple values filter that is not the last one I touched, it shows the issues. - Changing selections in filters that use 'unique' value does not have this issue. - The issue happens only with 'predefine multiple values' filter when it is being used any other filters. The only solution I have now is refreshing the app if a new set of filters need to be applied.  The main issue is it does not look good to show the error message. Hopefully, get rid of the error or replace the error message to something like 'refresh your page'. Has anyone have any solutions? Cheers,  K. ... View more

Hello all,  Is there any syntax using 'jr:choice-name' for all/ any selections in multiple choices? I hope to get labels in the attributes no matter how many answers are selected. I am aware that 'at' can be used to pull out the value in the specific order, but not sure how I can apply it to the entire answers.  ... View more

Hello all,  I have an issue with viewing a data that is collected by offline collector. Here is my workflow. 1. Address point layer is used to start collect the data. 2. Data will be collected within the related table of selected address point. Let's say its table name is 'form'. 3. A joined view layer has been created. When new data is captured, a new record will be populated with specific symbology. 4. A few different apps have been created with this view layer to manage workflow: web app builder apps and dashboard. 5. There are two versions of map: ONLINE and OFFLINE. ONLINE has the result view layer, but OFFLINE does not so that can be used while there is no internet connection.  Here is my story. After I used 'sync' once data from OFFLINE is collected, I can confirm that new data have been pushed to the view layer. I can see the result (view layer) from ONLINE map in Collector. However, it seems there are some delays in viewing data when it comes to the apps and maps (even ONLINE map) on the desktop browsers. Problem 1 : Updated data seems to exist in the view records, but the symbology that I've set up are not applied - so the collection result cannot be checked visually and looks empty. Problem 2: Sometimes I can see the updated data in the view layer in dashboard, but not in the apps that are used Web appbuilder, although the same map with the same view layer is fed to both dashboard and web appbuilders. Problem 3: Although I can see the new data in the dashboard, it can be invisible depends on zoom level. Problem 4: All the issues above are gone once I collect new data through Collector with ONLINE map. All missing data (invisible previously) from offline will stay steadily all the time regardless zoom level, and show in both dashboard and web appbuilder. I am not sure what cause the issues - unstable visibility of view layer. Has anyone have similar experience? Cheers, K ... View more