Latest Contributions by ShreeRajagopalan

Multiple metrics are used to define the health of your enterprise GIS. ArcGIS Monitor was created for administrators to quickly identify and deal with problems with ArcGIS, whether they are in the software or elsewhere in the stack. To properly diagnose if your GIS systems are healthy, administrators need to be aware of when alerts happen and their criticality as well as understand their root cause.   Alerts When the system is not healthy, there might several hundreds of alerts in your dashboard. To help better analyze the alerts, ArcGIS Monitor divides them into three categories – critical, warning and info. Addressing critical alerts is top priority for every administrator as they impact availability and the smooth running of your enterprise GIS. Warning alerts indicate resources running low – memory, disk, CPU or network bandwidth. Info alerts are logs that are informational for the administrator.   There are several options to investigate errors – you can view when the error occurred, parse log entries for that time or click on the included log errors links and admin URLs to check site details.   Root Cause Analysis While administrators need to know when alerts happen, it is also essential that they understand the root cause, the source and the impact, of a problem. For example, an outage of an ArcGIS Data Store impacts all of the tiers above it. The source, in this case, would be the ADS and the impact would be ArcGIS Server and portal sites affected by the outage.   One of the common root causes is system overload. When the system receives loads exceeding its capacity, this results in excessive resource utilization such as 100% CPU, zero free memory, or zero idle disk. This, in turn, lowers performance, causes time outs and impacts overall stability of the enterprise implementation.    Another common root cause is system bottlenecks, which impact performance and stability while the resource utilization is low. Bottlenecks manifest during increased user load such as the above case.   Lastly, unstable infrastructure is another cause to look for. Restarting services, changing permissions, expired passwords or virtualization overallocation can impact system stability. Examples include unexpected processes consuming memory, CPU usage spikes, stopped ArcGIS Server services, reboot conditions and databases not running.   ArcGIS Monitor provides reports that speak the language of administrators, enabling easy diagnosis of the health of your enterprise GIS, and manage GIS hardware and infrastructure needs. Monitor shows you where the issues are through quantifiable key performance indicators and metrics. This video demonstrates the above mentioned key features. ... View more

For GIS Managers, maintaining the health of the GIS implementations is critical to keep it running smoothly. Tracking system availability, usage and performance, and proactively managing outages while providing the level of service as expected from an enterprise GIS is a given.   ArcGIS Monitor is specifically designed to monitor ArcGIS implementations by providing timely and insightful metrics, thereby maximizing your GIS investment. Monitor allows you to proactively assess and optimize hardware and GIS software resources to determine growth and justify use of current resources as well as need for additional resources.   System Availability Availability is the amount of uptime during a given time span—such as a month or a year—and is expressed as a percentage of time. This number, for example 99.9% available, is very important to know for Service Level Agreement (SLA) in your organization.   Usage Managers would also need to look at the usage patterns of your ArcGIS enterprise deployment. You can take advantage of usage statistics such as load balancer and ArcGIS Server transactions to answer what services and data is in demand by customers. These metrics help managers in capacity planning and understanding applications or services usage at different time periods.    Performance Managers can review reports that quantify system resource utilization and detect unused services that are consuming resources unnecessarily. For example, busy time per transaction (sec) metric help pinpoint specific service name that is consuming a lot of CPU. These reports and metrics enable managers to optimize their enterprise GIS deployments.   This video demonstrates the above mentioned key features. ... View more

Are you attending the Esri Partner Conference and Developer Summit in Palm Springs, CA next week? Stop by the ArcGIS Monitor stations inside ArcGIS Enterprise area at the expo. Our experts are available to demonstrate the product's capabilities and how your organization can benefit from using ArcGIS Monitor.  Don't forget to attend the ArcGIS Monitor: An Introduction technical sessions to learn more.  Thursday, March 4th at 2.30 PM (Catalina/Madera room) Friday, March 5th at 1.00 PM (Mesquite C) ... View more

ArcGIS Monitor is a tool uniquely tailored to monitor the health of your ArcGIS implementations. In its latest release, it includes new Status page, Root Cause Analysis capabilities, and targeted reports for ArcGIS Server/Portal. New log counters and an API are also included. ArcGIS Monitor 10.7 makes you more productive. Here’s what you can do:   Status summary Quickly view the health status of your Enterprise GIS, Infrastructure, databases, and web Urls. Explore Demo Site > Home tab   View Root Cause Analysis reports Identify the sources of alerts and downstream impacts of the alert conditions for each 10 minute interval. Reduce investigation time of an alert or failure along with related downstream alerts and failures. Explore Demo Site > RCA tab     Quickly parse log-severe, and log warning entries With one click from the Alerts page, get detailed severe or warning entries for ArcGIS Server and Portal logs for the alert time. The more machines you have, the more time you will save investigating logs. Explore Demo Site > Alerts tab     Run usage reports for ArcGIS Server and Portal View unused services, and throughput (Tr/Sec), busy time per transaction (Sec), Log-Severe entries, and Log-Warnings for services. Quickly identify demanding services and they are logging errors.  Explore Demo Site > Reports   Use API to extract alerts and availability stats Get a standardized json output with info on alerts and availability statistics that can be integrated with other applications.  Explore Demo Site > API ... View more

Have you read about how a district in Colorado will save a year of time by using ArcGIS Data Reviewer to automate their quality control process?  Here's the recent ArcNews | Performing Data Checks Keeps Water Running article. ... View more